SUMMARY
A Site Payment Specialist with considerable Global experience within the CRO and Pharmaceutical environment. I have key experience in the biopharmaceutical industry with a strong knowledge of budgeting, contracting, study start-up, payments, and related activities. Also knowledgeable within Site Payments, Transparency Reporting, Site Specialist, and Reconciliations within numerous therapeutic and specialty areas.
EXPERIENCE
LedgerRun (Nov 2023 to present) - Project Lead
Perform and manage study specific, global site payment processes.
Ability to reconcile information from sponsor specific documents including budgets
and payment terms in contracts, amendments, and ancillary agreements.
Create and distribute pro forma account summaries.
Respond to inquiries from sites, CROs, and sponsors efficiently and effectively.
Follow-up with investigative sites, CROs or Sponsors to resolve any payment issues
globally.
Produce error-free reports for sites, CROs, sponsors and internal project teams.
Accurately plan to achieve timeline milestones and deadlines.
Understand global contract terms, budgets and payment schedules, ensuring that
payments to investigative sites are aligned with the Clinical Trial Agreement.
Comprehend global payment terms and processes.
Build and maintain excellent relationships with sites, colleagues, and clients.
Premier Research (May 2023 to Jan 2024) - Sr. Site Payment Specialist
Reviews and interprets payment terms as outlined in global clinical site payment documents for each contract executed.
Ensures payment configuration requirements are clearly delineated and defined for each study.
Escalates ambiguous payment information to contract negotiator for clarification.
Extracts payment information from clinical site payment documents and populates machine readable payment system template to facilitate site set up in the payment system.
Distinguishes between data driven and manual payment line items and configure accordingly.
Reviews site setup in the payment system to ensure there are no errors.
Collaborates and communicates with business partners.
Ensures finance activities are completed within timelines as per service level agreements.
Troubleshoots issues and ensures problems are seen to resolution.
Training on systems and procedures as required.
Additional ad hoc duties as assigned.
Medpace, LLC (Aug 2018 to May 2023) - Sr. Site Payment Processor
Responsible for daily execution of Accounts Payable and Site Payment data entry activities for assigned studies.
Ensured Site invoicing and contract budget requirements for U.S. and ROW payment grids were accurately entered into the system and checks are processed and manually sent to the correct Site/Vendor
Knowledge of U.S. and ROW contracts including but not limited to split budgets/split payments, travel and fee calculators and IRB/EC fees.
Communicates with Sites/Vendors daily to ensure inquiries are accurately handled.
Onboard new payment processors and act as mentor when needed.
Initiated creation of training documents for payment processors/new hires
Proficient with Microsoft Excel, Word, Outlook and Nitro for streamlined use of converting PDF invoices to Excel files. ClinTrack used daily for invoice payments and payment grids.
XLC Services (May 2011 to Jul 2018) - Supervisor / Administrative Assistant (Contractor), Procter & Gamble
Interviewed, trained, supervised and led administrative staff. Managed responsibilities to ensure outstanding team performance.
Created and updated records and databases with personnel and training data
Created and submitted timely reports in Excel. Prepared presentations using Power Point and Lectora. Created work practice procedures using Word.
Led computer system validation to evaluate data management systems for compliance.