Supply Chain Project Management
Resume:
Keith W. Shorts
**** ********* *****, ******, ***** 75033
Personal Email: ********@***.***
LinkedIn URL: https://www.linkedin.com/in/keith-shorts-368a79331/
https://www.linkedin.com/in/keith-shorts/
Summary
Professional with experience in Supply Chain (Order Mgmt, Whse Operations, Full Scale 3PL integrations, Reverse & Forward Logistics, Transportation, Forecasting and Inventory Mgmt.), SAP Master Data Workflow, Budget Planning & Execution and Business Relationship/Change Management.
Project Management in DC facility start-up operations and 4 ERP (SAP) large-scale multi-year, full life-cycle software implementations (SDLC).
oWell versed in Waterfall and Agile project management methodologies
oExperience with leading enterprise testing strategy utilizing various tools:
HP QC/Jira/Monday.com
oTest Lead
oTest/Defect/User Stories Mgmt.
oReporting graphs and metrics
Microsoft Azure DevOps (ADO)
oProject Mgmt
Epics/Features/PBIs/Tasks creation, execution and resolution
oTest Planning and Execution
Defect Resolution
SAP Solution Manager (ChaRM)/SharePoint/Confluence
oTrack/Manage progress of testing defects
oRepository for Functional Specification Documents (FSD), Technical Design Documents (TDD), Process Definition Documents (PDDs), Business Process Procedures (BPPs), Project Documentation and ARIS process/sub process activity flows
oWorkflow approval process for system enhancements
Expertise in collaborating with supply chain/customer care business units as a liaison to the IT organization on key projects and enhancements that have a significant spend and/or high degree of operation and functional complexity and impact.
Professional Experience
Ryder (via a contract with Anveta, Inc. - Remote Position: 6-months) Oct 2024 – March 2025
Senior Business Analyst – Logistics Supply Chain
Worked in tandem with the Senior Product Owner to deliver a quality TM API developer portal solution for existing and new customers
Led requirements gathering and documentation sessions for the TM Shipments transitioning from EDI to an API platform for Shipment Creation, Load Plan, Ship Status and Ship Confirm.
Involved in monitoring and reviewing requirements in ADO and reported status to senior mgmt.
Created API Domain Application Mapping documentation for 400+ data attributes.
Dev Portal Content Creation
Support creation of Open API Specification (OAS)
Verizon (via contract with Apex Systems – 30 months) Irving, TX April 2022 – October 4, 2024
SAP Project Manager/Senior BSA – Reverse Logistics Supply Chain Systems Integration
Member of BSAI – Business Systems Analytics & Intelligence
Led SAP to 3PL systems integration for the new fully automated warehouse for 3PL Partner DHL.
Partnered with Business and Technical Teams on documenting/vetting/aligning on project requirements/initiatives.
Involved in managing project velocity, sprint backlogs and product backlogs using JIRA.
Member of the Change Control Board (CCB)
oPrioritization of key activities based on complexity (LOE), customer impact and how it fits into the project roadmap.
oManage Continuous Improvement Initiatives/Enhancements/Projects
Test lead for Unit Testing, System Integrated Testing, E2E Testing, UAT and DILO Testing
Member of the Change Control Board
Led monthly software enterprise release user acceptance testing.
Peloton Interactive Inc., Plano, TX April 2021 – March 2022
Senior BSA – Supply Chain Systems Integration
Developed strong working relationships with Enterprise Technology team peers and business stakeholders across the wider Peloton supply chain organization.
Documented data flow diagrams, business and functional requirements, functional specifications for data integration, use cases, and user test plans.
Utilized Netsuite and E2Open in managing supply chain pipeline from Order Mgmt to Fulfillment
Partnered with Developers, User Interface Designers, etc. to develop functional/technical designs.
Facilitated the cutover plan and deployment of technology solutions to the business areas.
Participated in business process improvement, transformation, and change management.
Supported the research, development & implementation of special projects as needed.
Verizon (via a contract with Crossfire Consulting) Irving, TX Dec 2018 – April 2021
SAP Project Manager/Senior BSA – Supply Chain Reverse Logistics & Planning
Led project and enterprise systems enhancement initiatives. Developed creative solutions to complex problems, validate requirements with stakeholders, and provide the optimal IT solution using JIRA.
Prioritization of key activities based on complexity (LOE), customer impact and how it fits into the project roadmap.
Collaborated with business and IT on documenting/vetting/aligning on project requirements.
Led monthly software enterprise release user acceptance testing.
Developed play books for OTC for business process stabilization.
GXO Logistics (3PL), Fort Worth, TX (Contract Assignment) May 2018 – Dec 2018
Senior BSA – Supply Chain Reverse Logistics
Captured requirements as agile stories and expanded stories into narratives to ensure a standard team understanding of the requirements; guide prioritization of requirements based on business value, risk, architectural significance, and other drivers.
Used JIRA to plan, track and report issues and tasks on a predefined workflow.
Created mock-ups for functional user stories implemented in JIRA.
Conducted team reviews of requirement documents, design documents, and work products.
Collaborated with product owner(s)/managers, and project manager to complete iteration and release planning, ensuring appropriate technical representation.
Reviewed QA test plans and scripts to ensure appropriate testing coverage of story requirements.
Worked in a self-directed team environment with other IT professionals to ensure applications and Web tools add value to business operations.
JC Penney, Plano, TX. June 2017 – Jan 2018
Senior BSA – IT Supply Chain and Customer Care Solutions
Analyzed complex processes to elicit and document high quality Business Requirements Documents
Ensured technical solutions are aligned with functional/non-functional specification documents (FSDs) through project lifecycles.
Served as a liaison between business stakeholders and the software development team for which requirements flow.
Created acceptance criteria for functional and technical user stories in JIRA.
Participated in peer reviews and inspections of requirements documents to ensure they’re interpreted correctly, and best practices are followed.
Created and reviewed use cases to describe the sequence of interactions and provide feedback to stakeholders for the test scenarios/cases.
Bryce Corporation, Memphis, TN. July 2016 – June 2017
SAP Principal Business Systems Analyst – Supply Chain Capabilities
Worked primarily with the SD and MM modules.
Translated high level requirements into functional and technical user stories in JIRA.
Fostered a collaborative environment where the real business needs of the internal/external customer were understood, and solutions were developed that satisfied those needs.
Assisted the business units in achieving their goals utilizing the resources of the IT organization.
Planned, directed and managed supply chain-related IT projects using all appropriate resources for a cost-effective and effective business solution.
Responsible for development/maintenance of documentation and training materials used in educating the user community and providing business and technical support to assigned functional areas.
PepsiCo, Plano, TX. Mar 2008 – July 2016
SAP SBA – Supply Chain (BIS) Organization
Support PepsiCo International (PI) SAP Master Data Workflow solution
Primary PIRT Master Data Workflow (MM Module) contact for Global Sectors (Europe, Latin America, East Asia, West Asia and PWF)
Worked with the technical team in developing new PIRT Customer BRF Workflow capabilities to drive opportunities to do more efficiently and/or better, with repeatable processes while retaining the level of quality expected by the business.
Reviewed, Analyzed and Approved all Change Request Forms and Test Problem Reports
Responsible for requirements/gap analysis/risk assessments during project lifecycle
Created training/user documentation and facilitated training sessions.
SAP Project One Up team member (R3 and R7) responsible for the (SD Module) - Logistics Execution (LE) & Warehouse Management (WM) process design within the SD module. Specifically focused on:
Worked as a member of the Enterprise Services Functional Services team (ESFS) as lead architects of the R7 global solution.
Worked with the Process Controls Team in defining SAP roles and their impact on security.
I wrote and reviewed several FSDs mapping documents for RICEF objects
Led UAT – built E2E test script scenarios in Test Director and HP Quality Center
Provided End User Training
Cutover Activities - Preparation, Execution and post implementation support
Assisted with the completion of forty-nine (49) E2E business process flows using the ARIS Business Architectuk tool
Campbell Soup Company, Camden, NJ. June 1998 – Sept 2007
SAP Project Manager: Shipping and Transportation Process Lead
Senior Process Lead for Shipping and Transportation within SAP’s SD module responsible for supporting the Order-to Cash E2E business process implementation.
Acted as a liaison between the project team and key business resources. Key activities included:
Facilitated workshops & conferences during blueprint & other phases in bringing together business managers, Campbell IT and IBM consultants to work within the project Global Framework design.
Worked closely with Order Management process lead on integrated process areas.
Developed Process Definition Documents (PDD) and Business Process Procedures (BPP)
Approved course design for end user training materials
Integral member of the Change Management Deployment Team
Pepperidge Farm, Inc. Norcross, Georgia (subsidiary of Campbell Soup Co.)
Southeast Region Distribution Manager
On-site PFI Manager at Wagner Industries 3PL facility in Morrow, GA.
Balanced and synchronized supply and demand of all products to ensure that the process yields the best possible financial performance for the business.
Worked closely with Demand Planners to identify and resolve exceptional changes in the forecast and anticipate their need to communicate changes in the region’s sales leadership team.
Provided quality and timely deliveries of biscuit products to 310 Sales Distribution Associates (SDAs) in a nine (9) state territory using the DSD model.
Annual Operating Plan (AOP) @ $5.9mm
Provided centralized operations support for field sales.
Effectively managed customer service improvement programs and cost to serve initiatives.
Assisted in negotiating carrier rates based on PFI’s unique business requirements.
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Education
Rutgers University, Newark, New Jersey (B.A. Labor Relations)
Awards & Other
Board of Directors Member – Somerset Park Frisco HOA
Board of Deacons at Salem Bible Church in Lithonia, Georgia.
References Available upon request
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