Admin/Sales/Customer Service

Clay Hanson

Cell: 281-***-**** Email: ****.*.******@*****.***

Objective

To be successful team member of a dynamic company and contribute to the goals and success of the organization’s mission and shared values.

WORK EXPERIENCE

Leasing Consultant/Contractor - The Village Dallas - Dallas, TX 10/2024 - 4/2025 Held multiple Positions for The Village Dallas (Lincoln Property Company). I worked a few contractor positions, mostly as a carpenter, and was full time as a Leasing Consultant which included:

In-depth understanding of 18 different neighborhoods within the Village and the over 300 different floor plans, unit features, and amenities.

Within 15-20 minutes be able to interview a potential leasee to determine which neighborhood and floor plan would make the most sense for them

Take them to see the floor plan (or one similar) and the neighborhood

Sell them on that floor plan and that they do not need to see others

Close them on the spot and get them to fill their application out

As a contractor/carpenter my role included recieveing a mock up of what they wanted the final project to look like then coming up with a way to execute it efficiently and cost effectively, instructing other team members on how to replicate the process, and then bring the idea to life and complete the work troubleshooting along the way. Senior Regional Executive, Gartner – Dallas, TX 6/2022 – 6/2024 Returned to Gartner’s Banking and Credit Union Region to help my old manager who had just taken over as VP build out 3 new teams. Continued working with Banks & Credit Unions to develop strategies and execute on them, while helping train region new hires on sales practices as well as overall industry knowledge.

Overall Contract Value 3M+

2023 Winner's Circle Achiever for selling 150%+ of quota

Sole representative from my region on Gartner's Global Sales Advisory Board

Working with internal product and operations teams to role out new products and processes to region and share feedback from sales professionals for improvement

Regional Salesforce Champion - worked with internal team to roll out new Salesforce platform to sales teams and any new feature updates

Region Ambassador (Mentor & Region Lead/Specialist)

Sold net new & expanded existing accounts

Experience interacting with: CIO, CTO, CISO, CDO (data), CFO, CEO, Enterprise Architect, IT Directors, and PMO

Responsible for presenting Gartner Research website platform and programs

Helped with development of ~50 new hires via training videos, one-on-ones, deal coaching

& infor sessions

Used Salesforce as well as custom CRM + other collaboration tools like Gsuite and Gong 1

Regional Sales Manager, Q2 – Remote/Travel 10/2020 – 5/2022 Sold a Digital Banking Platform to Community Banks and Credit Unions with an asset size of $5B and below. With over 1000 integrations to our platform, the goal throughout the sales cycle was to align to the FI's core system and technology stack, understand any custom development required, and most importantly why they were looking to make a change and what functionality within the platform was most important to hit the strategic goals set by the Board and CEO.

Managed two different territories (2020: Ohio Valley, 2021: West Coast)

Solely responsible for generating new business - 9-18 month sales cycles

Working with internal team, SMEs, Deal Desk, RFP Team, etc. throughout process

Sales Cycle: Digital Strategist, Solutions Consultant, C-Level, VPs of Products

In depth preparation sessions to brief team before calls using notes/discovery gathered throughout sales cycle

Internally worked with RFP teams & Deal Desk to ensure accurate delivery of information and contracts

Worked with all branches of the FI throughout sales cycle - Operations, Technology, Sales, Executive Team

Used Salesforce to document activity, sales, and generate contracts

2020: 100%+ Quota attainment of a TCV of over $27M (2nd amongst all territories in sales) Regional Account Manager, KnowBe4 – Clearwater, FL 9/2019 – 11/2019

Extensive training for KnowBe4’s Security Awareness Training SaaS based Platform

Solely responsible for generating new business

Experience with sales and closing on live sales floor environment

Used Salesforce to document activity, sales, and generate contracts Account Executive, Gartner – Fort Myers, FL 5/2017 – 8/2019 Partnered with top Banks, Credit Unions, REIT’s, and Financial Services companies throughout the United States to understand the business agenda of IT Leaders and maximize their IT organizations capacity, deliver on all key initiatives in an expedited timeline, and increasing overall cost efficiency

Overall Contract Value ~1.5 Million

Experience interacting with: CIO, CTO, CISO, CDO (data), CFO, CEO, Enterprise Architect, IT Directors, and PMO

Responsible for presenting Gartner Research website platform and programs

Sold/Oversaw Gartner’s contract negotiation consulting services that saved 3M on a 28M core banking contract.

Interacted with key decision makers throughout territory

Used custom CRM for activity, notes on the client/prospect, build contracts, and track deal stage

Technical Account Recruiter, Aerotek – Raleigh, NC 6/2016 – 5/2017 Worked with several of the largest electronics companies in the Raleigh-Durham area. Worked with candidates and clients to provide opportunities within the software, hardware, development, testing, networking, and embedded systems skill sets 2

Exceeded metrics of cold calls, in person meetings, and service touchpoints

Identified prospective top talent that worked with bleeding edge technology

Generated over $600,000 in new, annual business

Managed approximately 1 M dollars of annual business Sales Intern, Forcepoint (previously Raytheon Websense) – Austin, TX 6/2015 – 8/2015

Worked with the renewals team. Organized client data, maximum efficiency and return

Streamlined the sales process, contacted clients and renewal options

Top producer of interns with over $225,000 in revenue in a two-month period

Documented all activity in Salesforce

Documented best practices and created training materials for future new hires EDUCATION

Bachelor of Science Degree in Business Administration, Minor in Marketing – High Point University May 2016

Presidential Scholarship for Distinguished Academic and Leadership Achievements

($20,000)

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