Inventory Control Client Service
Resume:
Sean Glass
Client Service Liaison
Aurora, CO ***15
**********.**@*****.***
Professional Summary
Motivated, results-driven food and restaurant manager with extensive experience in capturing dominant market share and growing sales revenue to multimillion-dollar levels. Hands-on experience in customer relations, purchasing/inventory control/budgeting, and logistics management with a reputation for dedication, creative problem solving, and outstanding service. Work Experience
Independent Courier Driver & personal driver
Time courier & All Inclusive Sedans-Aurora, CO
February 2024 to Present
• As a independent career contractor I deliver medical supplies and paper goods to companies
• All Inclusive Sedans, I do personal driving from DIA airport to residential and business client offices Production Associate
American Financing-Denver, CO
November 2017 to August 2023
• Set up loans for closings. Refi and purchases *Worked with current interest rates and help borrowers with their FICO scores- (FHA - VA- refinance and purchase products) Client Service Liaison
Pulte Mortgage
May 2012 to November 2017
Responsibilities Included:
* Worked with Loan & Processing Consultants.
* Assisted with 80 to 100 borrowers a daily.
* Assisted borrowers filling out new purchase questioners as well as signing E docs.
* Checked authentication answers to reset passwords.
* Serviced Pulte Mortgage borrowers with the best customer service possible.
Key Accomplishment
* Created lasting Relationships with Customers
* PCS Training coordinator
General Manager
DazBog Coffee
June 2009 to May 2012
Responsibilities Included:
* Oversee day-to-day operations including budget and sales projections, scheduling, payroll, employee reviews, inventory control, ordering food and supplies, and local store marketing
* Maintain high standards of drink quality, cleanliness, ambience, employee morale, and company image
* Build sales & marketing
* Create and maintain excellent relationships with our clients
Key Accomplishment
* Improved current branch location Built sales up 6% to 12% in 10 months Sales Consultant
WaterMark Financial Partners
January 2005 to September 2008
Responsibilities:
* Generated mortgage leads and turning them into clients.
* Prospected for leads using a variety of methods (building referral relationships with realtors, banks, builders, etc.)
* Develop solid product knowledge; offer clients the best mortgage products that fit their needs
* Created and maintain excellent relationships with our clients and
* Work with clients and internal support staff to ensure the timely completion of each loan General Manager
Chipotle Mexican Grill-Aurora, CO
October 1998 to December 2004
Responsibilities:
* Oversee day to day operations including budget and sales projections, scheduling, payroll, employee reviews, inventory control, ordering food and supplies, and local store marketing
* Training of incoming employees for local location and new locations nationwide
* Maintain high standards of food quality, cleanliness, ambience, employee morale, and company image
* Adhered to safe operating standards - never had an accident on the job
Key Accomplishments:
* Improved current branch location to consistent top 10 positions within company. Instrumental in establishing new branches in Colorado, Chicago, Orlando, and Maryland
* Consistently maintained impeccable purchasing/sales/budgeting/record-keeping standards and earned 90% or higher scores for the past five years on all unscheduled internal audits.
* Led five-year history of accident-free operations for branch. Sales Consultant
Infinity of Denver-Aurora, CO
January 1998 to October 1998
Responsibilities:
* Identified and met needs of discriminating consumers.
* Developed and sustained expertise of all makes and models and disseminated knowledge to prospective customers.
Key Accomplishments:
* Promoted from Assistant Manager to General Manager within first year
* Top sales associate within first 2 months
* Maintained loyal customer referrals
Education
Associate Degree in Business and Computer Science in Business and Computer Science
Brown Mackie College in Salina
1993
Overland High School
1991
Skills
• inventory (9 years)
• purchasing (6 years)
• Contract Negotiations (Less than 1 year)
• BUYING/PROCUREMENT (6 years)
• inventory control (9 years)
Additional Information
Specialized Skills
Market Share Expansion, Expert Level, 5 years
Customer Relationship Management, Expert Level, 9 years
Purchasing/Inventory Control, Intermediate Level, 5 years
Leadership & Supervision, Intermediate Level, 5 years
Contract Negotiations, Intermediate Level, 5 years
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