Qa Engineer Automation Testing

PADMAJA VASIREDDY

Franklin Park, NJ 919-***-**** ***************@*****.***

Professional Summary

ISTQB Certified QA Engineer with 8+ years of experience in manual and automation testing of enterprise applications across finance, telecom, and insurance domains.

Strong exposure to Agile environments with hands-on experience in test planning, requirement analysis, and sprint execution.

Active participant in Agile Scrum meetings, including Sprint Planning, Requirement Grooming, Sprint Review, and Sprint Retrospectives. Collaborated closely with Product Owners and Scrum Masters to ensure smooth project delivery.

Expertise in API testing (REST/SOAP) using Postman, SoapUI, and Swagger, with scripting in JavaScript for validations, parameterization, and service mocking.

Proficient in test automation using Selenium WebDriver, Java, TestNG, and Jenkins, with solid experience in framework development and CI/CD integration.

Adept in SQL for backend database validation across Oracle and MySQL; performed end-to-end data checks in settlement and payment processes.

Extensive experience in cross-browser compatibility testing, ensuring seamless user experience across multiple browsers and devices.

Experience working with AWS services including S3, EC2, RDS, Lambda, and CloudWatch for cloud-based application testing.

Hands-on experience testing cloud-based contact center solutions using AWS Connect and Genesys, including IVR workflows, call routing, and integrations with CRM and billing systems; tested Pega UI and contributed to enhancing overall customer experience.

Proven expertise in end-to-end testing of cloud-based and on-premise solutions, integrating UI, backend databases, APIs, and external platforms like Stripe and AWS for comprehensive validation.

Extensive experience managing and validating customer subscriptions and payment workflows using the Stripe payment processing platform, including integration with web applications and backend databases; validated and resolved issues related to subscription creation, automatic renewals (Card Not Present transactions), payment failures, and webhook-triggered updates to ensure seamless billing and customer experience.

Proven ability to collaborate cross-functionally with developers, BAs, and Scrum Masters, ensuring high-quality product delivery under tight timelines.

Core Competencies

Automation Testing: Selenium WebDriver, Java, Python, TestNG, Maven, Jenkins, Git

API Testing: REST & SOAP, Postman (JavaScript scripting), Swagger UI, SoapUI, TOSCA

Manual Testing: Functional, Regression, UI, Database, UAT, IVR, End-to-End

Frameworks: Page Object Model (POM), BDD with Cucumber

CI/CD Tools: Jenkins, Git, Azure DevOps

Databases: SQL Server, MySQL, Oracle, MongoDB

Platforms: SaaS, AWS (S3, EC2, RDS, Lambda, Connect), Pega, Windows

Tools: JIRA, Tosca, qTest, UFT/QTP, Datadog, Cyara, Quality Center,JMeter

Methodologies: Agile Scrum, Waterfall

Education & Certifications

Master of Computer Applications (MCA) Bachelor of Commerce (BCom) ISTQB Certified Tester – Foundation Level (CTFL)

Professional Experience

Senior QA Engineer – Thomson Reuters, TX

Dec 2020 – Present

Description: Fast Sales tax (FST) is a compact and full-fledged application with all the features needed for fast tax lookups, like API integration and SFTP, for secure rate file access and complete tax-related activities. Determination is a huge application, and it is the content site for FST.

Responsibilities:

Led QA initiatives for Fast Sales Tax (FST), handling manual and automation testing across tax rate lookup, API integration, and SFTP features.

Executed API testing using Postman, Swagger UI, and SoapUI; developed Postman JavaScript scripts for API validations and mocking.

Maintained Python-based API automation using pytest and integrated test cases into CI/CD pipelines using Jenkins.

Led test automation and framework design for web applications using Java, Selenium WebDriver, TestNG, Maven, Jenkins, Apache POI, and Log4J.

Integrated Tosca into the QA process to automate high-level business workflows (e.g., tax rate uploads, exemption processing), enabling broader test coverage through model-based testing and complementing existing Selenium and Python automation for deeper technical validations.

Performed SQL-based backend validation, root cause analysis of subscription issues, and monitored logs using Datadog.

Collaborated within Agile teams by participating in grooming, sprint planning, requirement reviews, and code reviews, while contributing to QA deliverables and developing Azure DevOps dashboards for tracking KPIs and ensuring alignment across stakeholders.

Collaborated with onsite/offshore QA teams, product development, and client leadership to define and implement quality assurance and performance testing strategies in a fast-paced Agile environment, ensuring continuous improvement and alignment with business goals.

Investigated and resolved user-reported issues by performing root cause analysis on Stripe payment workflows, validating subscriptions, event logs, and backend sync; supported monthly tax rate file uploads to S3/SFTP, and implemented exemption form updates across environments to ensure system accuracy and compliance.

Logged detailed and well-documented defects in JIRA during user issue resolution and daily test execution, ensuring clear reproduction steps and traceability for efficient troubleshooting.

Participated in deployment activities as part of application maintenance.

Environment: Agile, Scrum, Selenium WebDriver, JavaScript, Java, Spring Boot, RestAssured, TestNG, Git, Azure DevOps, JIRA, Stripe, Datadog, Jenkins, HTML, XML, Windows, Cucumber, Tosca, Python.

Senior QA Engineer – Verizon Wireless, NJ

Apr 2018 – Oct 2020

Description: Spearheaded the testing of an ECE project focused on enhancing the user experience by enabling users to seamlessly resume device upgrades, increasing successful upgrades, reducing abandonment rates, and increasing order completion.

Responsibilities:

Participated in project planning and sprint ceremonies, ensuring QA activities aligned with Agile delivery goals and business expectations.

Tracked, prioritized, and managed product defects, ensuring timely triage, root cause analysis, and regression validation of critical issues.

Developed comprehensive end-to-end testing strategies across Pega workflows and Java-based web UI components, ensuring robust validation of business flows and integrations.

Collaborated with Business Analysts to assess Pega rules for data flow, UI rendering, and case lifecycle behavior, validating system configurations against user stories.

Authored detailed test cases based on system requirements and IVR documentation, validating scenarios for both desktop and mobile upgrade journeys.

Conducted a wide range of manual testing: Smoke, Functional (positive/negative), UI, Database, Integration, API/Web Services (SOAP/REST), Regression, and Cross-browser.

Executed backend validations using SQL to ensure data integrity across Oracle and SQL Server databases, validating consistency between Pega and external systems.

Validated IVR call-flows, DTMF and speech menus, and agent routing on Verizon’s Genesys Cloud CX contact-center platform

Executed end-to-end functional and regression tests using Genesys Designer Studio and Cloud CX Analytics

Coordinated with network and support teams to troubleshoot call-routing, logging, and performance issues in the Genesys environment

Performed IVR testing manually and using Cyara, validating call flows, DTMF interactions, routing logic, and transfer scenarios.

Designed and implemented test automation frameworks for web apps using Java, Selenium WebDriver, TestNG, Maven, Jenkins, Apache POI, and Log4j.

Leveraged Tosca for end-to-end test scenarios requiring reusable, maintainable test flows; combined with Selenium/Python for technical edge cases requiring deeper custom logic.

Utilized Unix commands for backend log analysis, SFTP verification, and troubleshooting of API and Pega service integrations.

Collaborated with developers and product owners during bug triage, UAT readiness, and production validation cycles.

Developed and maintained legacy automation scripts using QTP/UFT with VBScript, reducing manual test efforts for regression cycles.

Supported continuous integration by integrating automation with Jenkins and managing execution pipelines aligned with sprint cycles.

Participated in peer reviews of test cases and scripts to ensure test completeness and accuracy.

Environment: Agile, Scrum, Pega, Selenium WebDriver, Java, TestNG, Selenium Grid, MongoDB, Cyara, qTest, Jenkins, AccuRev, HTML, XML, Windows, Tosca.

QA Engineer – Nationwide Insurance, OH

Feb 2015 – Mar 2018

Description: Internet Change Policy project, in which the agents can log into the customer’s accounts and can make any new additions or modifications to the existing policy upon the customer’s requests.

Responsibilities:

• Analyzed business requirements, identified test scenarios, prepared and executed test cases, and reported defects. • Validated customer details, ensuring confirmation emails were generated correctly verifying that proper claims were displayed accurately.

• Carried out Smoke Testing, Functional Testing, UI Testing, Database Testing, Integration Testing, API/Web Service Testing, Regression Testing, and Cross-Browser Testing.

• Performed End-to-End testing manually and actively participated in User Acceptance Testing (UAT).

• Performed test automation for the web application using Java, Selenium WebDriver, and TestNG.

• Developed and maintained automation test scripts for functional and regression testing, ensuring maximum coverage across critical business workflows.

• Created and optimized XPath and CSS Selectors to build reliable and stable automation scripts.

• Integrated automated test suites into CI/CD pipelines using Jenkins, enabling seamless and consistent testing with every deployment.

• Logged, tracked, and verified defects using JIRA, ensuring efficient collaboration between QA and development teams.

• Conducted manual exploratory testing to uncover UI inconsistencies, usability issues, and hidden defects outside of scripted scenarios.

• Validated API responses manually using Postman and developed automated API tests for key endpoints.

• Designed data-driven and keyword-driven frameworks to support scalable and reusable automation efforts.

• Actively participated in daily stand-ups, Sprint Planning, Retrospectives, and Defect Triage meetings within an Agile Scrum environment.

• Reviewed application logs and backend database records to troubleshoot defects and verify server-side validations.

• Collaborated with developers and business analysts to ensure testing aligned with business goals and technical specifications.

Environment: Agile, Scrum, Selenium WebDriver, Java, TestNG, Selenium Grid, SOAPUI, JIRA, Git, Jenkins, HTML, XML, Windows

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