Store Manager Sales Representative
Resume:
Valerie Carr
Roseboro, NC *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Store Manager
Ez Wireless - Clinton, NC
August 2012 to Present
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Accomplishments
Being to work on time getting awards for being most improved employee. sales representatives
EZ Wireless - Elizabethtown, NC
Present
Responsibilities
Looking up accounts price plan changes, activating new lines as well as upgrades calling current customers telling them about new promotions,
Sales Representative Verizon Wireless
VERIZON WIRELESS
February 2007 to June 2012
Work in a fast-paced, intense, results-oriented environment. The main responsibilities are selling devices, accessories, and calling plans; calling existing customers to inform them of available product or service upgrades; learning about new products; role playing to practice your sales skills; and coaching new employees.
• Achieve sales goal as set forth by Clients and Verizon Wireless management, and educate customers on client products/services
• Educate and train store personnel on client products and programs, and apply expert product knowledge
• Build productive relationships with assigned store management and personnel
• Responsible to effectively complete assigned reporting functions Personal Care Aid Private Care Assistant
PRIVATE CARE - Garland, NC
February 2004 to January 2007
Assist elderly or disabled adults with daily living activities at the person's home or in a daytime non- residential facility. Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals. May provide meals and supervised activities at non- residential care facilities. May advice families, the elderly, and disabled on such things as nutrition, cleanliness, and household utilities.
• Perform health-care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
• Administer bedside and personal care, such as ambulation and personal hygiene assistance.
• Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
• Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles.
• Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care.
Sales Associate
Walmart - Clinton, NC
2001 to 2004
Customer service; helping customers find product, as well as answering questions. Registers; if the lines got long they call for sales associates to go up front and help till the lines died down, that or to help give some of the cashiers a break or lunch during busy seasons or hours. Stocking Merchandise; brought merchandise from the back-stocked items on shelves. Worked the risers (the highest shelf with overstocked product). When stocking from the back the items that wouldn't fit on the shelf go on the overhead shelf. This needs to be worked every day by bringing down and shelving items that have sold and now have more room for more products. Returns; items that are left around the store or that were returned (still work and non used) back onto the shelves. Also responsible for bringing items found in your dept. but belonged to others up front and placing them in carts for them to receive. Damaged Items; items that are found broken or damaged had to be marked and brought in back for the associate the worked and returned those. Cleaning/Dusting; made sure dept was cleaned, dusted items, wiped shelving, nothing was ever to be on the floor, etc. Facing; made sure all items were in their correct spots and pulled forward so that the diamonds on the front of the shelf were covered, as well as front of packaging facing forward. Also at the end of the night you help other departments make sure that all returns are put away, as well as all items pulled forward and faced. Education
12
Lakewood High School - Clinton, NC
1998 to 2001
Skills
• Retail Management
• Scheduling
• Sales
• Team Building
• Customer Service
• Customer Care
• Microsoft Office (Word, Excel, PowerPoint, Access and Outlook)
• Store Management Experience
• Infant Care
• Meal Preparation
• Childcare
• Food Preparation
• Laundry
• Cash Handling
• Interviewing
• Toddler Care
• Computer literacy
• English
• Microsoft Office
• Leadership
• Caregiving
• Driving
• Cash register
• Store management
• Customer service
• Cash handling
• Sales
• POS
• Cooking
• Typing
• Negotiation
• Telecommunication
• Inside sales
• Leadership
• Driving
• Interviewing
Certifications and Licenses
Driver's License
February 2015 to September 2026
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