Salesforce Cpq Software Developer

Ranjita Deepak

Phone: 997-***-****

Summary:

Professional Experience of over 10+ years of IT experience with over 6+ years in Administration, Development, implementation and designing the Salesforce solutions.

Salesforce CPQ Lead with over 5 years of experience in designing, developing, and implementing Salesforce CPQ solutions.

Strong expertise in optimizing quote-to-cash processes, integrating with ERP systems, and enhancing sales productivity.

Having good experience in Sales Cloud, Salesforce CPQ, Experience cloud, Financial PSA cloud, and Service Cloud.

Having experience in CRM analytics (CRMA). Implemented Event monitoring App in CRM analytics.

Strong experience in implementation using Standard & Custom Objects, Flows, Approval process, Apex, Triggers, Lightning Aura Components, LWC, Visualforce Page, Platform events.

Strong experience in automating the Salesforce CPQ solutions using QCP.

Experience in REST and SOAP web services.

Experience in configuring and implementing solutions for PRM and CX marketplace sites.

Experience in deployment using Flosum, change set, Eclipse. Professional Profile:

Currently working as Technical Lead at CriticalRiver Technologies Pvt. Ltd, India from September 2018 to till Date.

Software Developer at NAS Insurance Brokers, Perth Australia from Aug 2014 to Oct 2014.

Software Associate at ITC Infotech, Bangalore from May 2013 to December 2013.

Technical Analyst at ContinuServe, Bangalore from Jul 2012 to Apr 2013.

Assistant System Engineer at TCS, Bangalore from Jan 2008 to Nov 2011. Educational Qualification:

Examination Board/University

Bachelor of Engineering

[Information Science]

VTU University

Technical Skills:

Salesforce Technologies: Salesforce CPQ, JavaScript, Apex, Visualforce, Lightning Web Components (LWC), Aura Components, SOQL, SOSL, SAQL

Integration Tools: REST API, SOAP API

Tools & Platforms: Fresh Service, Salesforce DX, RemedyForce, Flosum, CRM Analytics, Data Loader

WORK EXPERIENCE:

PROJECTS:

Project 1:

Client : Five9

Role : Salesforce CPQ Lead

Responsibilities:

Designed and implemented Salesforce CPQ solutions, enhancing the quote-to-cash cycle for enterprise clients.

Developed custom CPQ features, including pricing rules, discount schedules, product rules, and contract generation.

Developed a batch apex and scheduled apex to automate the several functionalities in the lead to cash process.

Developed custom CPQ features, including pricing rules, product rules, configuration attributes, twin fields, custom actions, search filters.

Automated CPQ contracting and renewal Contracts using batch apex.

Implemented CPQ functionality that preserves the bundle structure on Quotes and Contracts using QCP.

Involved in CPQ optimization by revising the price rules, migrating price rules to QCP and migrating the automations (workflows and process builder) to flows and trigger code.

Implemented event monitoring app in CRM analytics. Designed and implemented interactive dashboards and reports using CRM analytics to provide real-time insights to business stakeholders to track and monitor the CPQ performance as part of CPQ Optimization Project.

Implemented datasets, lenses, recipes and dashboards as per business needs.

Automated integrating the Salesforce with logisense.

Collaborated with business stakeholders to gather requirements, define technical solutions, and deliver enhancements.

Led a team of junior developers, providing mentorship and code reviews. Project 2:

Client : GuideWire

Role : Senior Salesforce Developer

Description:

Guidewire is a software publisher which offers an industry platform for property and casualty

(P&C) insurance carriers in the U.S. and worldwide. Responsibilities:

Designed and developed custom Salesforce Experience Cloud portals, enhancing user collaboration and engagement.

Implemented security models, data access controls for community users.

Automated de-duplicate issue of case created through email-to-case.

Developed batch apex to automate the customer service case functionalities.

Automated timecard email reminders for FinancialForce resources.

Automated assigning multiple resources to a PSA Resource request.

Implemented lead registration form using LWC on PRM site as per the needs.

Developed and executed partner enablement programs.

Implemented several LWCs on the CX marketplace to add/edit products.

Automated the functionalities using record-triggered flow, scheduled flows, screen flows. Project 3:

Client : Skoll Foundation

Role : Salesforce Developer

Description:

The Skoll Foundation drives large-scale change by investing in, connecting, and celebrating social entrepreneurs and innovators who help them solve the world’s most pressing problems. The Foundation works across six issue areas: economic opportunity, education, environmental sustainability, health, peace and human rights, and sustainable markets. The new platform centralizes most of the Foundation’s information about its candidates and Awardees into a “Profile” for each organization, which in turn helps Foundation staff work from a shared base of knowledge. Responsibilities:

Designed and developed custom Salesforce applications, including Apex triggers, classes, and Lightning Web Components.

Developed custom Visualforce pages and Lightning components to enhance user experience and functionality.

Automated business processes using Process Builder, Flow, and Apex triggers.

Developed Lightning components, lightning actions, modified lightning page to migrate Salesforce classic to lightning experience.

Automated batch triggers forum event registration for the campaign members.

Implemented solution that controls the visibility of the knowledge articles within different community sites.

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