Office Administrator Data Entry
Resume:
Marsha H. Knight
Hamilton, AL *****
*************@*****.***
PROFESSIONAL
Office administrator with over 7 years of experience at a multi-national company, and 10+ years of management experience. Organized and dependable candidate with a proven track record of managing priorities efficiently and with a positive attitude. Willingness to take on added responsibilities to meet business goals. Eager to begin a career where I can use my prior skills to enhance and foster business growth.
EDUCATION
05/2011 Associate of Science: General Studies
Bevill State Community College – Hamilton, AL
12/2008 Associate of Applied Science: Paralegal
Bevill State Community College – Hamilton, AL
Awarded Academic Who’s Who Award, 2007-2008
State of Alabama Career Readiness Certification 2008
SKILLS
Time management abilities
Reliability
Managerial skills
Writing and verbal communication
File maintenance
Purchasing processing
Data Entry
Multitasking abilities
Telephone etiquette
Organization skills
Paperwork management
Self-Motivation
WORK HISTORY
08/2017 – 01/2025 Procurement Specialist
NTN Bower – Hamilton, AL
Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries. Managed approximately 50-100 calls and emails per day from customers.
Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
Utilized software to order, track and invoice product shipments.
-See Page 2-
04/2001 – 12/2003 Office Manager
Target Pest Control – Jasper, AL
Scheduled appointments with clients and technicians.
Completed various office duties which included, filing, setting up new customer accounts, billing, answering phone calls and emails.
Managed technician responsibilities.
Completed interviews and submitted qualified candidates to management for hire.
Managed new-hire orientation
Processed employee paperwork
12/2003 – 08/2017 Manager/Owner’s Assistant
McCracken’s – Hamilton, AL
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
-References Available Upon Request-
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