JAMES M. FITZGERALD
703-***-**** (cell)
e-mail: *************@*****.***
EDUCATION
Stratford University, October 2012 – 2015, Culinary Art Degree
High School Diploma, June 2004, Westfields High School, Chantilly, VA
EXPERIENCE SUMMARY
Erickson Senior Living (May 2024- present)
Responsible for opening of 8th campus restaurant
Responsible for biweekly menu planning
Responsible for ordering and timecard reviews for multiple venues
Responsible for employee feedback and management
Overseeing multiple Venus
Fire works pizza Cascade (July 2023- March 2024)
Responsible for food handling operations
Responsible for ordering, food costing and inventory control
Coaching and development of team members
Harvey’s Falls church (October 2021- May 2023)
Responsible for opening of restaurant operations
Responsible for food handling operations
Responsible for coaching and development of boh systems and employees
Responsible for food cost and inventory
Fire works pizza courthouse ( August 2019- October2021)
Responsible for Restaurant 356 implementation
Responsible food purchases and inventory control
Responsible for coaching and development of team members
Oakton Wine Shop (April 2016 – July 2019) Executive Chef
Responsible for seasonal menu
Wine dinner menus
Inventory control and purchasing
Not Your Average Joe’s, (April 2013 – April 2016) Sous Chef
Responsible for daily prep sheets
Labor and inventory control
Developing and coaching team members
Daily chef prep
Weekly scheduling of team members
Hilton Garden Inn, (Jul 2014 – Dec 2014) Sous Chef
Member of opening team
Established systems and kitchen guide lines
Weekly scheduling of team members
Inventory and labor control
Coach and developing team members
Blue Iguana Restaurant, (June 2011 – November 2013) Sous Chef
Whole Food Market, (July 2010 – July 2011 ) Baker
Food Retail Business, Including UNO Pizzaria, Brick’s Pizza, Fosters’ Grille, Vocelli’s Pizza, Papa Johns, Pizza Hut, Armand’s Pizza, Wegmans and Blue Water Grill, (2004 to 2011). Worked as waiter, baker, shift manager, cashier, prep cook, cook, waiter, driver, order expeditor, and food inventory control. Have developed strong customer service skills and interpersonal relations with co-workers as well as the following abilities:
Manage store operations independently
Manage effectively in a fast-paced environment including multiple situations simultaneously
Manage resources ensuring established service levels are achieved at all times
Knowledge of customer service techniques
Knowledge of supervisory practices and procedures
Organization and planning skills
Strong operational skills in a customer-service environment; good problem-solving skills
Communicate clearly and concisely, both orally and in writing
Leadership skills, with the ability to coach and mentor others
Planning and prioritizing workload
IATSE Local 22, (International Alliance of Theatrical Stage Employees, Moving Picture Technicians, Artists and Allied Crafts of the United States), (2005 to 2007). Employed as stagehand and AV technician-in-training for DC area theaters, arenas, and similar venues; primarily service live entertainment venues.
Construction Technology Course, Chantilly Academy, (Sept 2003 – June 2004). Learned hands on and course work fundamentals of the residential construction industry. Areas of focus included framing, electricity, plumbing, masonry, drywall finishing, and cost estimating.
Manhatten Bagel Company, Centreville, Virginia, (Summer, 2002), Sales Associate. Responsible for taking and preparing all food orders as part of the counter team. Also learned hands-on food preparation skills in the kitchen.
Global Settlement, LLC, Fairfax City, Virginia, (Summer, 2001), Associate Clerk. Responsible for filing all paperwork following a refinance or sale of residential real estate properties. Perfomed other general office duties as required such as Xeroxing, sorting mail, answering phones, and greeting clients.
LICENSE
Food Manager License expires 2023
SOFTWARE
Operate many POS applications. MS Office.