Quality Assurance Engineer

Neelima Sayali

Email:************@*****.*** Ph:248-***-****

PROFILE INFO

Deadline-oriented QA Lead with 8+ years of experience in Software Testing. Proven expertise in Functional Testing, Regression Testing, Javascript, c#, JIRA, SQL, Selenium, and API Testing. Skilled in test planning, documentation, and troubleshooting. Recognized for outstanding contributions to projects and received excellence feedback from clients. Committed to achieving high-quality results through manual and automated testing.

SKILLS :

Manual testing & Automation Testing

Waterfall methodology/ Agile methodology

Test Plan Test Strategies

Continuous integration

Project Management Public Relations Teamwork

Time Management

Leadership & Effective Communication

Critical Thinking

SOAPUI / Postman API Automation

Appium Mobile App testing & Mobile Browser testing

Web Service Layer testing MySql AI tools (GitHub Copilot) Azure DevOps CIC

WORK HISTORY:

Client: 365 Retail Markets, Troy, Michigan.

Role & Duration: Quality Assurance Engineer - Nov’ 2020-Present

Key Responsibilities & Achievements :

●Validate kiosk software to ensure it meets the acceptance criteria. Write test cases for

internal use, and execute test plans. Work with software development engineers to

improve end-user experience. Mentor less experienced or new team members. Mobile

application testing. SumoLogic monitoring.

●Participated in the testing of barcode scanning, Finger Print, various kinds of readers for payment processing in different currencies, and interactive kiosk systems, identifying issues related to system delays or payment errors.

●Recorded test results, verify software bug fixes and followed up for closure. Coordinated with QA Manager in product development lifecycle to confirm end user product and quality requirements.

●Throughout my tenure, I have consistently demonstrated a strong work ethic, attention to detail, and a commitment to delivering results.

●Testing on multiple P.O.S. kiosks, agile software method, test case writing, test plan writing,

Jira software, TestRail software, mobile application testing, lead testing, Postman, attention

to detail, scrum framework, SumoLogic, automated testing.

●Performed software verification for compatibility with third-party payment solutions and hardware peripherals. (Kiosks like V5, MM6 Standard, MM6Mini, etc,. Used Multiple Readers for payments).

●Worked in both offshore and onshore teams with great coordination.

Project Contribution: Spearheaded the manual & automation testing strategy, resulting in significant improvements in test efficiency and product quality. Collaborated closely with stakeholders to ensure alignment on testing objectives and priorities, contributing to the successful delivery of a high-quality product.

Client: State of NC Department of Health and Human Services, Morrisville, NC

Key Responsibilities & Achievements: Curam Tester/Test script writer Sep’ 18 – Oct’20

Description: North Carolina Families Accessing Services through Technology (NC FAST) is a program designed to improve the way the NC Department of Health and Human Services and county departments of social services do business. Children’s Services provides health care, financial assistance, and access to nutrition programs to children who require extra support. Find a childcare provider, learn about child support payments and enforcement, make sure that your newborn has the proper care regardless of your financial status. In support of this goal, the Medicaid and NC Health Choice programs will transition to Medicaid Managed Care with state and federal approvals the most significant change to the NC Medicaid program design for transforming the state Medicaid and NC Health Choice programs to managed care.

Responsibilities:

●Reviewed acceptance criteria and design specifications to understand the application under test.

●Designed and implemented a scalable automation framework to support regression testing and new feature validation.

●Performed Regression testing on various instances to make sure that the desired enhancements / fixes are done.

●Performed various forms of testing including GUI, Smoke, Functional, Regression,

●Integration, System and Configuration testing.

●Prepared Test Cases, Procedures and Requirements Traceability Matrix using HP ALM.

●Tested upgrade the existing application from Curam 5.2 to Curam 6.

●Analyzed Test Results & Identified bugs and reported to the developers using HP ALM.

●Responsible for testing the batch execution of the tests, log and track defects using HP ALM.

●Evaluated application testing results and recorded the discrepancies using Jira to track, analyze and report on them.

●Performed back end validation using SQL.

●Used Selenium WebDriver to perform Functional Regression testing.

●Developed automation Test scripts for Functionality and Regression testing of web application using Selenium WebDriver.

●Involved in performing GUI testing, Data-driven testing using Selenium WebDriver and Cucumber.

●Verified data integrity by performing Back-End Testing of the application by writing SQL queries.

●Used Jenkins as a Continuous Integration server to configure with GitHub and Maven.

●Worked on User Acceptance Testing (UAT) with users along with providing training to end-users.

●Prepared status summary reports with details of executed, passed and failed test cases.

Environment: SQL Server, Java, HP ALM, JIRA, Curam, Selenium, Rally, Oracle, Share point, Windows, Linux.

Client: CVS, Richardson, TX

Role & Duration: QA Functional Tester - Feb’ 17 to July’ 18

Responsibilities:

●Developed Test plan and Test cases and test data from use cases based on Functional Requirements Document and Design Specs

●Mentoring the team members and reviewed their Test Cases.

●Developed and maintained test suites, test cases and validate the testcase as for the functionality of the application.

●Executed various SQL Queries to perform the backend testing and validating the Testing results from Backend to front end.

●Carried out Smoke Test to judge the software acceptance criteria for testing

●Performed Regression testing on various instances to make sure that the desired enhancements / fixes are done.

●Performed GUI Automation using Selenium.

●Coordination with external and internal teams for the test data requirements /test data management

●Involved in Daily meetings with the team Members for their status on tasks.

●Evaluated application testing results and recorded the discrepancies using Jira to track, analyze and report on them.

●Performed regression testing, system testing and End-to-End testing.

●Participated in the System Test Plan reviews, Test Scenarios, Test Cases Review.

●Supporting production issues and fixes those issues.

●Escalating issues and project scope changes

●Extensively used SQL scripts for production data issues.

●Creating Risk logs, minutes of meeting and reports for different stakeholders

●Successfully executed several projects by utilizing onsite / offshore service delivery models which focus on risk management, enterprise release management, relocations, problem / incident / change management and conflict resolution.

Environment: Functional Testing, Selenium, Java,Windows server 2003, IIS 7.0, SQLServer 2008, Aras Innovator 9.2,Jira

Client: J.P.M.Chase Bank, NY

Role & Duration: QA Functional Tester - Feb‘ 15 to Sept’ 16

Description:

A standard interface contained within a single application that enables prospects and Existing customers to open accounts Online. As part of these two Releases; Chase Bank provided Online Account Opening facility to Deposit Accounts such as checking, savings, and money market Account Types. Developed test cases and prioritized testing activities. Executed all the test cases and report defects, define severity and priority for each defect.

Key Responsibilities & Achievements :

●Understanding and comprehending the client requirements.

●Performing functional, Regression tests as per testing standards and process mentioned in test plan.

●Developed and maintained test suites, test cases and validate the testcase as for the functionality of the application.

●Executed various SQL Queries to perform the backend testing and validating the Testing results from Backend to front end.

●Executed the Functional/Regression Test Cases as for the Functionality of the application and as for Release Schedule.

●Executed all the test cases and report defects, define severity and priority for each defect.

●Attended weekly defect report meetings and presented progress updates.

●Extensively performing Automation Testing process, Parametrizing from an External Excel sheet.

●Functional & Regression Test Execution (Manual)

●Co-ordination with development and testing team. Prepare/Review Test Plan based on Project Scope Document (PSD)/Functional Requirement Documents

●Analyzing Test Results and creating the Bug Reports

●Participated in issue tracker calls and status meetings.

Environment: SQL Server, Eclipse, Java, Selenium IDE, Selenium Grid, Selenium Web driver,,Jira, Android, iOS.

EDUCATION

Masters in Sociology, India

Bachelor of Arts in Sociology, India.

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