Inventory Control Restaurant Manager

MIRLANDE MONDESIR

West Palm Beach, FL *****

561-***-**** - **************@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

Dynamic Restaurant Manager with a proven track record at Pollo Tropical, excelling in team management and customer engagement. Enhanced guest satisfaction through innovative menu development and optimized kitchen workflows, resulting in improved service efficiency. Skilled in inventory control and fostering a motivated staff, ensuring high standards of quality and sanitation.

ACCOMPLISHMENTS

Increased sales by [Number]% while reducing food costs by leading to a

$[Number] net profit in the last two years.

•

Reduced employee turnover by [Number]% by creating and implementing a no-cost incentive program.

•

Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

•

SKILLS

• Team management • Inventory control and record keeping

• Customer engagement • Staff management

WORK HISTORY

05/2007 to 09/2014 Restaurant Manager

Pollo Tropical – West Palm Beach, FL

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

•

• Carefully interviewed, selected, trained, and supervised staff. Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

•

• Reconciled cash and credit card transactions to maintain accurate records. 02/2001 to 04/2009 Chef De Cuisine

Crab Houses – Fort Lauderdale, FL

Optimized kitchen workflow by delegating tasks according to individual strengths, resulting in faster ticket times during peak hours.

•

Maintained high levels of sanitation and cleanliness, adhering to strict health code regulations and ensuring a safe working environment.

•

Participated in regular menu tastings with ownership and management to evaluate dishes for flavor balance, presentation, and ingredient quality.

•

• Enhanced guest satisfaction by creating innovative and visually appealing dishes using fresh, local ingredients.

EDUCATION

04/2007 Associate of Applied Science: Management Information Systems Florida Institute - Palm Beach, FL

05/2004 Associate of Arts: Science

The Cordon Blue Culinary Institute - Miami Gardens, FL CERTIFICATIONS

• My Safe Serv Training - [Timeframe]

LANGUAGES

French

Full Professional

REFERENCES

Crab House Corporation District Manager MD Jules Phone 930-***-**** Pollo Tropical District Manager 561-***-****

Contact this candidate