Ux Designer Executive Assistant
Resume:
DENISE J.
UX/Web Designer
917-***-**** **********.*******@*****.*** Miami-Fort Lauderdale Area
Summary
I’m a UX Designer and Executive Assistant with 6+ years of experience creating intuitive digital experiences and streamlining operations in high- impact environments. I specialize in user research, design systems, and accessibility, having improved digital workflows and reduced user friction for products serving diverse audiences. My unique hybrid of creative and operational skills allows me to move seamlessly between problem- solving in design and executing strategic events or executive priorities. I thrive in fast-paced, collaborative settings that challenge me to elevate both user experiences and organizational efficiency. Experience
Denise Jean Designs Florida, United States
UX/Web Designer 01/2020 - Present
Company Description
Conducted competitive market analysis across health, beauty, retail, and education sectors to inform design strategy and industry-aligned solutions.
Designed and developed ecommerce websites using Shopify, Webflow, and Squarespace, incorporating custom assets from Adobe Creative Suite. Created responsive mobile designs and interactive prototypes using Figma and Adobe XD, enhancing usability across devices and streamlining stakeholder feedback.
Assessed and refined brand identity for clients by conducting visual audits and aligning design elements with core business values and target audience expectations.
Used data-driven insights to optimize pricing, enhance product placement, and refine outreach strategies—resulting in increased lead generation and sales growth.
WorkMarket, an ADP company New York City Metropolitan Area UX Designer 06/2022 - 01/2025
Tax Onboarding Flow Redesign & UI Modernization
Spearheaded the redesign of the Tax onboarding user journey, simplifying the flow to improve usability and minimize friction points. Modernized outdated UI components by aligning them with an updated design system, resulting in a cohesive and intuitive user interface. Optimized key user interactions, leading to an 80% reduction in support queries and a measurable increase in user self-sufficiency. Designed and executed user testing sessions for the revamped Tax onboarding experience, capturing critical feedback to validate design solutions.
Analyzed user behavior and insights to refine the flow, ultimately delivering a smoother, more intuitive onboarding process. Led the rollout of a scalable design system, introducing standardized components and patterns to improve design consistency and efficiency. Facilitated team training sessions and documentation initiatives to foster adoption and promote high-quality, unified design practices across teams.
Conducted extensive user research with wage garnishment stakeholders to capture the Voice of the Customer (VOC) and uncover pain points. Delivered actionable insights that shaped UX strategy and balanced user needs with complex regulatory requirements. Applied WCAG 2.1 guidelines to design inclusive digital experiences that support users of all abilities. Proactively identified accessibility barriers during the design process, ensuring compliance while enhancing usability and reach. www.enhancv.com Powered by
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Experience
WorkMarket, an ADP company Greater New York City Area Sr. Executive Admin and Office Manager 07/2018 - 06/2022 Company Description
Provide high-level administrative support to executive leadership, streamlining workflows, optimizing daily operations, and ensuring strategic goals are consistently achieved.
Successfully planned and executed corporate events with 100+ attendees, including leadership summits, offsite retreats, and company-wide initiatives.
Oversaw complex travel logistics and executive itineraries; acted as primary liaison for vendors across catering, AV/IT, and venue services to ensure seamless event execution.
Led post-acquisition integration efforts, aligning teams, systems, and workflows with corporate standards while implementing innovative solutions to bridge operational gaps.
Managed facilities across three office locations, supporting over 100 associates with efficient resource allocation, space planning, and communication infrastructure upgrades.
Cultivated a positive and inclusive office culture by driving strategic engagement initiatives, including executive panels, networking mixers, and team-building events.
Directed comprehensive IT infrastructure updates and managed conference room scheduling, optimizing functionality, accessibility, and internal collaboration tools.
RWC Partners Miami/Fort Lauderdale Area
Administrative Receptionist and Office Coordinator 05/2014 - 08/2016 Company Description
Provided comprehensive administrative support including managing multi-line phones, drafting reports, and preparing client invoices and engagement letters.
Coordinated travel arrangements, meetings, and events, including venue booking, meal planning, and expense tracking. Maintained organized filing systems and managed document production, time entry, and monthly financial spreadsheets. Handled front desk operations, greeted clients, processed mail, and managed confidential internal communications. Supported the investment team with member correspondence, payment tracking, and shipping marketing materials. Education
General Assembly
Design and Visual Communications, General 01/2021 - 12/2021 General Assembly
UX Design 01/2020
Skills
Grant Writing Fundraising Corporate Communications Charity Events Guest Service Management Front Office Operations Administrative Assistance Office Administration Vendor Management Typography Writing English writing Graphic Design Principles Emerging Technologies Digital Innovation Emerging Trends Social Listening Web Project Management User Experience Design (UED) Problem Solving User Stories User Journeys Web Content Accessibility Guidelines (WCAG) User Personas Customer Journey Mapping User Interface Design Team Management Executive Calendar Management Project Management Cross-Functional Team Building Project Planning Product Design Quantitative Data English Interaction Design User Flows Attention to Detail Figma (Software) Prototyping Mobile Web Design Journey Mapping User Experience (UX) Visual Design InVision Sketch App Wireframing Retail Big Box Customer Service Microsoft Office Sales Time Management Microsoft Excel Customer Satisfaction Training Team Building Microsoft Outlook Event Planning Fully bilingual English www.enhancv.com Powered by
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