Quality Assurance Analyst

Dahlak Andom

731-***-**** ******.*****@*****.*** LinkedIn

Note

• Only available for hybrid roles in VA around (22304 ZIP CODE) & remote across the USA.

• U.S. Citizen Available for Full-Time / W2 / Contract / 1099.

• Active Public Trust Clearance.

SUMMARY

• Results-driven Quality Assurance Analyst with 8+ years of experience in Manual and Automation Testing across Financial, Retail, Telecom, and Federal domains.

• Skilled in testing Web, Mobile, Client/Server, and API applications using a broad range of technologies.

• Proficient in Agile/Scrum, BDD/TDD, and tools such as Selenium, Cypress, Playwright, Postman, Rest Assured, JMeter, LoadRunner, Jenkins, Azure DevOps, GitHub, and ALM.

• Experienced in Functional, Regression, UI, API, Performance, UAT, End-to-End, Smoke, Security, Mobile, Accessibility, and Cross-browser Testing.

• Expertise in building robust CI/CD pipelines, integrating DevOps practices, and testing across cloud environments (AWS, Azure, GCP).

TECHNICAL SKILLS

• Automation Tools: Selenium, WebDriver, Playwright, Cypress, Appium, TestComplete, Katalon Studio, Cucumber, Protractor, Robot Framework, Serenity BDD, Jest,

• Manual Testing: Functional, Regression, Smoke, Sanity, UAT, Integration, System, E2E, Exploratory, Ad-Hoc, Accessibility, Security Testing, Risk-Based Testing

• API Testing: Postman, Rest Assured, SoapUI, Swagger, GraphQL, JSON, XML, CRUD, OAuth, REST, Web Services, Karate DSL

• Languages & Frameworks: Java,, JavaScript, TypeScript, Ruby, SQL, Bash, Shell, VBScript, Gherkin, JUnit, TestNG, PyTest, NUnit, C#

• DevOps & CI/CD: Jenkins, Azure DevOps, GitHub Actions, Bitbucket, GitLab CI, Docker, Kubernetes, TeamCity, CircleCI, Maven, Gradle, Terraform, Copado, UiPath.

• Databases: Oracle, MySQL, PostgreSQL, MongoDB, SQL Server, NoSQL, DB Visualizer

• Test Management: JIRA, Zephyr, ALM/Quality Center, TestRail, Xray, Bugzilla, Trello, Asana

• Platforms: Windows, Linux, macOS, Web, Android, iOS, AWS, Azure, GCP

• Cloud & Cross-Browser Tools: BrowserStack, Sauce Labs, LambdaTest, AWS Device Farm

• Security Tools: OWASP ZAP, Burp Suite

PROFESSIONAL EXPERIENCE

Food and Drug Administration (FDA) Silver Spring, MD (Remote) Senior QA Analyst Jan 2023 – Present

Project 1: Centre for Tobacco Products (CTP) – Rhapsody System - Working on FDA’s CTP Rhapsody application to support regulatory staff in reviewing tobacco product submissions. Involved in full-cycle QA, including functional, UI, integration, and automation testing. Project 2: Office of Human Capital Management (OHCM) – Testing a suite of five integrated HR applications covering onboarding, payroll, benefits, and reporting. Focused on ensuring seamless user experience across global workforce management systems.

• Leading test efforts for CTP Rhapsody and HR applications involving onboarding, payroll, benefits, and global workforce management.

• Developing manual and automated test cases using Selenium, Playwright, Cucumber, and Java.

• Creating and executing UAT test plans, coordinating with Product Owners and stakeholders to validate functionality, usability, and performance.

• Performing Functional, UI, Regression, Integration, Smoke, Sanity, and End-to-End Testing.

• Writing BDD scenarios in Gherkin and implementing step definitions in Java.

• Conducting post-deployment production reviews to ensure system stability and validate new feature functionality.

• Utilizing Copado for Salesforce DevOps to streamline CI/CD workflows and manage test automation for robotic processes within Salesforce deployments.

• Integrating automated tests into CI/CD pipelines using Azure DevOps and Bitbucket, enabling continuous testing.

• Conducting Load and Performance Testing using LoadRunner.

• Creating and validating API tests using Postman, Rest Assured, and Karate DSL; performing backend verification with MongoDB and SQL.

• Using JIRA for defect tracking, requirement traceability, and managing Agile workflows.

• Applying shift-left testing approaches to catch defects early and align QA with development from the start.

• Performing accessibility testing using tools like Axe DevTools to ensure WCAG compliance.

• Conducting basic security testing using OWASP ZAP and Burp Suite to identify vulnerabilities. Environment: Java, Selenium, Playwright, LoadRunner, Postman, Rest Assured, Karate DSL, MongoDB, Oracle SQL, Azure DevOps, Bitbucket, JIRA, XML/HTML, ColdFusion, ALM, Axe DevTools, OWASP ZAP, Burp Suite

Dept. of Public Works (DPW) Baltimore, MD

QA Test Analyst Jan 2022 – Dec 2022

• Tested UMAX water billing system, validated UI flows, API endpoints, and data accuracy.

• Adept at applying shift-left testing, continuous testing, and validating software across multiple devices and platforms.

• Built automation scripts using Rest Assured and Java.

• Documented and tracked UAT defects in JIRA; created detailed test result documentation.

• Performed data-driven testing and keyword-driven testing using Selenium and Cucumber.

• Validated backend using SQL Server and MongoDB.

Environment: Selenium, Java, Cucumber, SQL Server, MongoDB, JIRA, ALM, API Testing, DevOps, Windows, XML/HTML, BDD

Freddie Mac McLean, VA

Senior QA Test Engineer Dec 2020 – Jan 2022

• Designed and executed automation for ACE2.0, CCE, GES APIs using Selenium, Postman, and Java.

• Tested Angular/React and .NET applications using Protractor and TypeScript.

• Built BDD and data-driven frameworks in Java; integrated with Azure DevOps and TFS.

• Performed advanced API testing and backend validation with MongoDB.

• Served as L3 support, performing root-cause analysis, and supporting production escalations. Environment: Selenium WebDriver, Protractor, Postman, Java, TypeScript, MongoDB, Azure DevOps, JIRA, Angular, React, Oracle SQL, XML/HTML

Small Business Administration (SBA) Washington, D.C QA Test Engineer Feb 2018 – Dec 2020

• Tested legacy application modernization projects.

• Created automation scripts using Java and Selenium.

• Conducted API testing with Postman, and backend validation with SQL.

• Participated in Agile ceremonies, used ALM and JIRA for defect tracking and test case management.

Environment: Selenium, Java, Postman, JIRA, ALM, SQL, Windows, XML/HTML Bed Bath & Beyond New Jersey

QA Engineer Jun 2017 – Feb 2018

• Performed manual and automation testing for e-commerce and mobile POS systems.

• Tested cart, checkout, mobile modules, and web services using Selenium, SOAP UI, and Java.

• Conducted cross-platform testing on Android and iOS devices. Environment: Selenium WebDriver, SOAPUI, Web Services, Java, XML, SQL, C#, Android, iOS, Oracle Dept. of Housing and Urban Development (HUD) Washington, D.C QA Tester Dec 2016 – Jun 2017

• Tested web-based audit systems, created and executed test scenarios.

• Conducted security, functional, and regression testing; logged defects in JIRA. Environment: Postman, SQL, APIs, JIRA, Windows, XML, Microsoft Products EDUCATION

• Bachelor of Computer and Information Systems From Cairo University, Egypt 2012

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