Case Manager Mental Health

Sadaf Ali

************@*****.*** 773-***-**** Des Plaines, IL

SUMMARY

Seasoned Case Manager with six years of experience, currently serving at the Muslim Women Resource Center, adept at client intake, ESL instruction, and resource allocation. Skilled in developing job leads, crafting effective job search strategies, and supporting mental health patients at St. Francis Medical Center, seeking to leverage expertise in patient care and case management in a new Case Manager role.

SKILLS

•Languages: English/Hindi/Urdu – Fluent

•Microsoft Excel

•Access

•Word

•PowerPoint

•Management

•Dental Assistant

•Medical Assistant

•Infection Control

•HIPAA

•Medical Scheduling

•Office Management

•Knowledgeable in Anatomy

•Insurance Verification

•ICD-10

•Clerical Experience

•Medical Terminology

•Documentation Review

•Social Work

•Care Plans

•Case Management

•Discharge Planning

•Conflict Management

•Data Entry

•Experience in Teaching & Curriculum Development

•Teaching in Higher Education

•Education Administration

•Project Management

•Behavioral Health

•Time Management

•EMR Systems

•Addiction Counseling

•Workforce Development

•Hotel Experience

WORK EXPERIENCE

Muslim Women Resource Center Chicago, IL

Case Manager 2022 - Present

•Manage client intake and resolve concerns, ensuring efficient allocation of resources and improvement of service deficiencies.

•Facilitate ESL instruction and address client educational needs, contributing to their personal and professional development.

•Assist in creating effective job search strategies and develop job leads to enhance client employment opportunities.

St. Francis Medical Center Evanston, IL

Patient Observation Assistant Jan 2021 - Oct 2022

•Redirected and counseled patients experiencing mental health crises, focusing on those with suicidal ideation and histories of abuse and trauma.

•Assisted individuals in navigating their path to stability and improved mental health, contributing to patient recovery.

•Ensured the availability and accessibility of essential resources for patient support and well-being.

Clinic Nagpur, Maharashtra

Dentist Jan 2012 - Oct 2014

•Executed various dental procedures, including scaling, root canal treatments, fillings, and extractions.

•Prescribed appropriate medication following dental surgeries and treatments to ensure patient recovery and pain management.

EDUCATION

Maitri Dental College of Dental Surgery and Research Center India

Bachelor of Dental Surgery, Dental Surgery 2011

National College of Health Chicago, IL

Medical Assistant and Limited Radiology Technology Currently

CERTIFICATIONS

•Medical Assistant and Limited Radiology Technology Aug 2023 – Currently

National College of Health

•CPR Certification Jan 2023

National College of Health

•BLS Certification Jan 2023 - Jan 2025

•Driver's License Dec 2021 - Dec 2025

•Certified Medical Assistant

•First Aid Certification

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