Business Analyst Process

Deepthisree Boonapalli

Business Analyst

+* (***) 300 – 9386 ***********.*@**************.*** TX, USA Professional Summary

Business Analyst with 3 years of experience in requirements gathering, business process modelling, and process improvement. Skilled in Object-Oriented Analysis and Design (OOAD) using UML, RUP, Rational Rose, Requisite Pro, and MS Visio. Proficient in Agile/Scrum and Waterfall methodologies, transforming business requirements into functional models using UML diagrams. Experienced in JAD sessions, gap analysis, and user story documentation. Collaborated with QA and development teams on test planning, UAT, and various testing phases. Strong knowledge of SQL, BI tools, data warehousing, ETL, and Oracle BI Suite. Adept at creating BRDs, FRDs, process flows, and technical documentation.

Skills

Methodologies: SDLC, Agile, Scrum-Ban, Kanban

Documentation: FRD, BRD, SRS, RTM

Project Management Tools: MS Project, MS SharePoint, JIRA, HP ALM, Asana, Microsoft Suite, Google Suite, Lucid charts, Balsamiq, Microsoft Visio, Rational ClearQuest, UAT

Visualization Tools: Tableau, Power BI, MS Excel

Analysis and Design Skills: Cost/benefit analysis, Ad-hoc Analysis, GAP analysis, SWOT analysis, Budget Analysis, Market Analysis, Root Cause Analysis, Mockups, Wireframes, BPMN, Process flow, Use Case, Activity, Sequence diagrams, KPI Database: MySQL, SQL Server, MongoDB Experience

JP Morgan Chase & Co., TX Business Analyst Jun 2024 – Present

• Analyzing advertising information, the usage of SQL and Python to derive insights for knowledgeable choice-making.

• Utilizing Microsoft Office and SharePoint for documentation and collaboration purposes.

• Managing tasks successfully using Jira, Confluence, and MS Project, making sure well-timed transport.

• Conducting thorough data manipulation, visualization, and evaluation to power marketing strategies.

• Leveraging MySQL for efficient database control and querying.

• Creating clear visible representations of tactics and workflows the use of MS Visio, Draw.IO, and Lucid chart.

• Performing critical enterprise analytics inclusive of fee-benefit evaluation and danger evaluation to guide advertising and marketing initiatives.

• Collaborating closely with stakeholders, accumulating requirements, and facilitating exchange management.

• Demonstrating strong smooth abilities which include conversation, stakeholder management, and leadership to foster efficient relationships and make sure a hit venture consequence. Adons Softech, India Business Analyst. Jul 2021 – Dec 2022

• Collaborated with stakeholders to elicit, outline, and report commercial enterprise necessities, translating them into Business Requirement Documents (BRD) & Software Requirement Specifications (SRS) for system enhancements and provider improvements.

• Conducted in-intensity marketplace analysis to pick out rising traits in internet web hosting, main to strategic initiatives that improved market proportion by means of amidst excessive opposition.

• Utilized SQL and Python to analyses customer behavior facts, enhancing service offerings, ensuing in a 30% development in patron delight and a 20% reduction in churn price.

• Led the integration of analytics gear with inner databases to streamline operational procedures, attaining boom in performance for statistics retrieval and evaluation tasks.

• Designed and carried out predictive analytics fashions to forecast server load and optimize resource allocation, decreasing downtime through 25% and notably enhancing hosting reliability.

• Managed stakeholder relationships by way of efficaciously communicating insights, strategies, and technical answers, influencing key decisions on product enhancements and consumer engagement projects.

• Oversaw the migration of data analytics platforms to cloud-based answers, facilitating scalable data processing and permitting real- time analytics for dynamic customer service and service improvement. Education

Master of Science, Business Analytics, University of North Texas, TX, USA. Dec 2024

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