Customer Service Medical Receptionist

Sulady DeJesus

Louisville, KY *****

*********@*****.***

+1-502-***-****

Professional Summary

Reliable candidate ready to take on challenges,using problem-solving and task prioritization skills to help team succeed.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate to: Louisville, KY - Cleveland, OH - Lorain, OH Willing to relocate to: Cleveland, OH - Lorain, OH - Louisville, KY Work Experience

Sales Associate

Dollar General-Louisville, KY

October 2023 to August 2024

Greeting, cashiering,stocking and cleaning.

CNA in Training

Rivers Edge Nursing Home-Prospect, KY

July 2023 to September 2023

Taking care of residents. Changing,bathing, dressing,feeding,and going on appointments with them. Administrative Receptionist

Signature HealthCARE LLC-Louisville, KY

January 2023 to August 2023

• Made appointments for patients

• front office

• Answered the phone for a company of over 70 employees

• Addressed queries

• Made calls to Doctor's office

• Collected and processed payments

• Faxed, copied, and scanned documents

• Greeted visitors as they entered

• Checked in patients

• Tracked mail

Patient Access Representative

Have a Heart Clinic-Louisville, KY

October 2022 to October 2022

• Check in patients

• Answer calls

• Establish charts

• Verify insurance

• Translate English to Spanish

• Referrals

• Send fax

Medical Receptionist

Norton HealthCare-Jeffersonville, IN

May 2022 to August 2022

Bilingual receptionist,answering calls,transferring calls,faxing,replying to emails,scheduling patients,making sure insurance is correct and checking eligibility Assistant Store Manager

Family Dollar-Charlestown, IN

September 2021 to February 2022

Opening and closing the store. Customer service, cash handling, scheduling, bilingual and helping customers with interpretation

Assistant Food Service Manager

Aramark-Lorain-OH

April 2017 to February 2019

Prepare food,count inventory,cash handling,data entry Education

High school diploma

JVS - Oberlin, OH

January 2019 to March 2020

Skills

• Budgeting

• EMR systems

• Supervising Experience

• Leadership

• Typing

• Store management

• Store management

• Loss prevention

• Planograms

• Basic math

• Inventory control

• Stocking

• Human Resources

• Sales management

• Retail management

• Pricing

• Spanish

• Cash handling

• Medical Billing

• Administrative Experience

• Medical Receptionist

• English and Spanish

• Communication skills

• Retail sales

• Epic

• Customer service

• HIPAA

• Medical administrative support

• Windows

• Management

• Insurance Verification

• Customer service

• Merchandising

• Recruiting

• Medical Records

• Retail sales

• Clerical Experience

• Microsoft Excel

• Pricing

• Food Service Management

• Computer skills

• Documentation review

• DocuSign

• Office Management

• English

• Medical Terminology

• Sales

• Communication skills

• POS

• Medical Office Experience

• Medical receptionist

• Conflict management

• Property Management

• Bilingual

• Cash handling

• Fluent

• Cash register

• Medical Scheduling

• Computer skills

• Assistant manager experience

• Profit & loss

Certifications and Licenses

Food Handler Certification

Driver's License

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