High School Representative 2
Resume:
ERIKA ANDERSON
******@*****.***
Education
Phoenix Arizona University, Louisville, KY
General Education, 2009-2011
Field of study: Healthcare Administration
Southern High School, Louisville, KY
High School Diploma, 1989-1993
Summary
Qualified associate manager experienced at directing administrative and personnel matters in medical care facilities. Strong problem solver with excellent time management skills. Data Collection and Verification.
EXPERIENCE PMDM,EHUB, APEX,PAAG,PIMS,Availity,Insurance Authorizations, Team Operations, CAS, MHK, Service Read Only, Mentor
02/2022 to 7/2024 Critical Inquiry Compliance Representative 2 Critical Inquiry Compliance Representative 2 develops and implements compliance policies and procedures. Maintains relationships with government agencies. Research compliance issues and recommends changes that assure compliance with contract obligations. 04/2021 to 2/2022
Provider Installation Representative 2, Louisville, KY The Provider Installation Representative 2 provides support to provider accounts by responding to inquiries via Outbound Calls and resolves issues of concern. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. 06/16 to
03/2020 CAREGIVERS HEALTH NETWORK, Louisville, KY
Clinical Team Assistant
• Responsible for administrative functions that assist in the daily clinical team operations.
• Data entry of multiple documents, scheduling, supply tracking, and phone triage.
• Perform Payroll functions.
• Assemble medical records.
• Maintained personnel files.
• Proficient in Medicare billing/Oasis/485s
11/16 to EMPLOYMENT GAP
06/16 Time off for family
07/12 to JENCARE MEDICAL CENTER, Louisville, KY
11/16 Assistant Center Manager
• Monitor ATC Board
• Management of patient flow
• Management of communication flow with doctors, handle patient concerns.
• Investigate/respond to any patient issues
06/11 to HOME INSTEAD SENIOR CARE, Louisville, KY
0712 Home Health Aide
• Assisted with meal prep
• Bathing/ medicine planner
• Light housekeeping.
2005 to KIDNEY CARE CONSULTANTS, Louisville, KY
2011 Administrative Assistant
• Provided clerical and secretarial support by conducting research, preparing reports, handling information requests, etc.
• Fielding phone calls
• Meeting and greeting patients
2001 to ST. MARY & ELIZABETH HOSPITAL, Louisville, KY 2005 Unit Secretary
• Provided clerical and secretarial support by conducting research, preparing reports, handling information requests, etc.
• Fielding phone calls
• Meeting and greeting patients
• Word processing, creating spreadsheets, presentations, and filing
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