Customer Service

Saniya Biggs

** ****** ***, **** *******, NJ ****6

973-***-**** ***********@*****.***

Obiective

Motivated and detail-oriented accounting major seeking internships or entry-level positions to apply financial analysis and problem-solving skills. Eager to gain hands-on experience in accounting principles, taxation, and corporate finance. Committed to accuracy, compliance, and punctuality. Education

Temple University, Philadelphia, PA

Bachelor's Degree in Accounting (Pending)

August 2022 - December 2026

Hanover Park High School, East Hanover,

NJ

High School Diploma

September 2018 - June 2022

Experience

Allied Security - Security Officer

June 2024 - August 2024

• Monitored and secured premises to ensure safety and compliance with regulations.

• Conducted routine patrols and reported suspicious activities.

• Provided customer assistance and maintained a professional security presence. Nordstrom - Sales Associate

September 2024 - November 2024

• Delivered exceptional customer service, assisting shoppers with product selection.

• Processed transactions accurately while maintaining a fast-paced work environment.

• Managed inventory, restocking merchandise, and organizing displays. Huckleberry Playground - Receptionist /

Camp Counselor

June 2023 - February 2024

• Assisted with administrative tasks, answering inquiries, and managing camp schedules.

• Supervised and engaged children in recreational activities, ensuring a safe and fun environment.

• Provided guidance and support to campers while fostering teamwork and positive behavior. National Guard/ROTC - Cadet

January 2022 - Present

• Developed leadership, discipline, and problem-solving skills.

• Engaged in rigorous physical and tactical training.

• Maintained high ethical standards and teamwork under structured environments. Funplex - Cashier

March 2021 - November 2022

• Handled cash transactions efficiently while ensuring excellent customer service.

• Developed leadership and communication skills through daily interactions.

• Assisted with event coordination and guest engagement. AMC Theaters - Customer Service

Representative

December 2022 - February 2023

• Provided friendly and efficient service to enhance customer experience.

• Managed concessions, ticket sales, and theater cleanliness.

• Resolved customer concerns quickly and professionally. Skills & Qualifications

• Strong analytical and problem-solving abilities

• Excellent communication and leadership skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• Cash handling and POS system experience

• Security and risk management knowledge

Education

Accounting Major

Awards & Honors

• High Honor Roll Award - Recognized for outstanding academic achievement

• Scholarships - Earned merit-based scholarships for academic excellence References

Available upon request

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