Human Resources Employee Relations

Priyanga Mani

+1-617-***-**** *************@*******.*** www.linkedin.com/in/priyanga-mani/

PROFESSIONAL SUMMARY

Highly skilled Human Resources Officer with extensive knowledge and expertise in personnel management, employee relations, and organizational development. Experienced in providing strategic and operational HR support to drive organizational success. Adept at utilizing HRIS systems and software to streamline administrative tasks, ensuring accurate data management and contributing to overall departmental efficiency.

PROFESSIONAL HIGHLIGHTS

●Administer a retirement plan, its leave policies, wellness programs, and any relevant insurance policies including life insurance, health insurance, and disability insurance.

●Coordinated with IT department to update and automate several onboarding tasks, streamlining new-hire processes and increasing new employee satisfaction rate by 75% and reducing recruitment cost by 15%.

●Implemented Employee benefits administration in charge of updating staff members on their benefits packages and designing the company’s benefits programs and work with insurance and retirement plan providers to find plans that fit within the company’s budget and provide value to employees.

●Developed and implemented new targeted hiring policies and diversifying the workplace environment by 20%.

●Collaborated with 3 department managers to develop initiative program training for 50+ employees which improved the retention by 60%.

EXPERIENCE

BOSTON MEDICAL CENTER HEALTH SYSTEMS, BOSTON MA

SENIOR HR COORDINATOR, BENEFITS OCTOBER 2024-PRESENT

Experienced Associate Benefits lead with over 5 years in developing and implementing health and wellness programs. Proven track record in promoting healthy behaviors and outcomes through data-driven initiatives. Strong analytical skills and a passion for improving employee well-being.

Successfully launched a company-wide wellness program that increased employee participation by 25% within the first year.

Assist employees with benefits-related issues and questions and provide excellent customer service. Manage and process claims, invoices, and resolve administrative problems with the carrier representatives. Ensure compliance with federal and state regulations.

Developed and executed health initiatives that led to a 10% reduction in company healthcare costs.

Utilized data analytics to identify key areas for improvement, leading to a 20% increase in employee satisfaction with wellness offerings.

Led cross-functional teams to integrate wellness programs with overall business strategy, enhancing organizational culture and productivity.

Acted as point of contact for employees requesting FMLA; managed intake, eligibility determination, documentation, and tracking.Utilized [HRIS system, e.g., Workday, ADP, etc.] to track and report on leave balances, FMLA usage, and return-to-work dates.

IMINDS Technology Systems Inc.

HUMAN RESOURCES COORDINATOR/ Remote APRIL 2019- OCTOBER 2024

Developed and built the HR department, defined HR policies, and managed administration of $5M+ in payroll and benefits. Contributed to profitable turnaround with >$1M in first-year savings.

Helped to build company from an empty suite of offices into a full-scale operation with 35 employees (onboard avg. of 5 new employees each month) Created and implemented hiring policies, procedures, systems, and technologies to support company’s long-term growth and expansion.

Effectively interfaced with employees at all levels daily; maintain and audit personnel files, I-9's, benefit enrollment, and beneficiary forms.

Assisted new employees with on-boarding training, ensuring all application forms were filed correctly, and that employees understood company health benefits package.

Shadow and help conduct employee interviews across 20+ positions, develop user friendly applications forms and questionnaires, and construct more accurate picture of duties and responsibilities for online job descriptions.

Processed, corrected, and collected personnel pay actions; initiated and managed personnel actions in such areas as recruitment, on-boarding, exit interviews, retention, assignment, transfer, termination, retirement and HRIS systems including workday.

Consolidated HR functions previously managed by several different departments into a single consolidated organization to manage all generalist affairs. Trained and supervised 2 HR assistants.

LEGAL AND CONTRACTS MANAGER Aug 2017 – April 2019

ADVANSOFT TECHNOLOGIES

Provided contracts support by closing the unbilled contracts gap from $5M to less than $1.3M. Helped to resolve systems issues and development of process as needed. Responsible for advising executive members on new laws, existing ones, and legal rights that would impact the functionality of the business.

●Developed work plans, methods, internal procedures and determines work priorities within the Contracts Management Unit.

Collaborated with stakeholders to make necessary revisions to contracts. Acts as the final legal escalation for all contract issues. Reviews contract drafts for accurate information and compliance with laws, policies and procedures, and alignment with best practices.

●Partnered with Legal to draft and modify licensing and service contract terms in accordance with policies, functional team’s specification & legal requirements.

●Advises suppliers and customers on routine contract management issues in line with the terms and conditions of contract and relevant policies.

●Partnered with Sales, Customer Success, and Implementation teams to effectively onboard and support customers and Provide contract support solutions following step-by-step documentation and utilizing software tools.

●Administered contract approval processes and coordinated with cross-functional partnerships (i.e., Attorneys, risk management, Department VP’s, etc.) to secure terms and conditions match with company quality expectations.

JUNIOR ENGINEER June 2016-July 2017

SCHNELL ENERGY EQUIPMENTS LTD

Assist in conducting data analysis using statistical methods, data visualization tools, and data analysis software.

Worked closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.

Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity.

EDUCATION

Bachelor of Electrical and Electronics Engineering, Anna University, Chennai, India

Master of Business Administration in Human Resources, Bharathidasan University, Trichy India

CERTIFICATIONS

Professional in Human Resources by HRCI, Diploma in Human Resources Management by Alison

SKILLS

Performance Management, Human Resource Information Systems (HRIS), Benefits Administration, Boolean Searching, Data Analysis & Reporting, Talent Management, Organizational Development, Labor Relations, Training & Development, Compliance & Legal Knowledge, Contracts Management, Payroll, Applicant Tracking Systems (ATS), Succession Planning, Talent Acquisition, Employee Engagement.

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