Project Management Manager
Resume:
Sukrati Tiwari
PROJECT MANAGER
Contact: 640-***-**** NJ, USA Email: ****************@*****.*** LinkedIn PROFESSIONAL SUMMARY
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5+ years of skillful Project Management experience in a variety of sectors, regularly completing projects on schedule and within budget.
Expertise in streamlining project planning and execution via the use of a variety of project management systems, such as Jira, MS Project, SharePoint, Pivotal Tracker, Trello, and Confluence. Managed databases such as MySQL, MS Access, Quick Base, and ServiceNow before, guaranteeing effective data administration and well-informed choices.
Expert in using productivity technologies to promote smooth communication and teamwork, including Microsoft Office, Cisco WebEx, Lotus Notes, GoToMeeting, and Cisco Jabber. Proficiency with technical applications, such as Tableau, SAP BI, and SolidWorks, which improves project management skills for technical projects.
SKILLS
Methodologies:
Project Management Tools:
SDLC, Agile (Scrum, Kanban), Waterfall
JAD, SQL, MS Project, MS Office Suite, Jira, Confluence, Asana, RACI Matrix, Salesforce CRM, Trello, Smartsheet, Figma, ServiceNow Risk analysis, Cost/Benefit analysis, FIT/GAP analysis, SWOT analysis FRD, BRD, SRS, Userstories, Use Cases, Project Charter, Test plan, User Guide Tableau, Power BI
Team Management, Communication, Critical Thinking, Risk Management, Logistics Management, Planning, Time Management, Professional Negotiating, Task Management, Leadership, Cost Management, Quality Management, Scheduling, Communication, Account Management, Brainstorming
Windows, Linux
Analysis Tools:
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Visualization Tools:
Soft Skills:
Operating Systems:
EXPERIENCE
Project Manager, Prudential Financial, NJ June 2023 – Mar 2025
• Managed the migration of legacy trading systems to AWS cloud infrastructure, utilizing EC2 for scalable computing, S3 for secure data storage, and RDS for managed relational databases. Coordinated with cross-functional teams using Agile methodologies, conducting bi-weekly sprints and daily stand-ups to ensure project alignment and progress.
Developed and implemented risk mitigation strategies that reduced potential project risks by 40% and gathered comprehensive business requirement documentation to ensure a seamless migration process. This proactive approach facilitated a smooth transition and minimized disruptions. Created interactive dashboards in Tableau to visualize the migration progress, displaying key metrics such as project milestones, timelines, and completion rates.
Worked on project milestones and deliverables, ensuring timely execution through effective issue resolution and adherence to project timelines.
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• Improved operational efficiency and reduced risks through system upgrades and performance enhancements, aligning with the firm’s competitive strategy.
• Monitored project progress and performance metrics, ensuring the migration met KPIs such as 95% system uptime and was completed within a $1.2 million budget. Maintained on-time delivery with milestones achieved within 2-week sprints. Implemented a communication plan to keep stakeholders informed about changes, including rationale, expected benefits, and any potential risks associated with the changes. Developed and executing a comprehensive product launch plan, including stakeholder communication, training, and support to ensure a smooth transition to the new trading system.
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Project Manager, Cognizant, India Sept 2019 – Sept 2022
• Worked on a comprehensive digital transformation initiative for a leading healthcare provider, focusing on optimizing their patient management system to improve operational efficiency and enhance patient engagement. Managed project tasks, timelines, and resources using Jira, ensuring seamless project execution and achieving 90% on-time delivery of milestones.
Analyzed technical risks such as system integration issues, software compatibility, and potential technical debt. Developed a mitigation plan involving thorough testing and phased rollouts. Allocated the project budget across different phases, ensuring that sufficient funds were available for each stage, including planning, development, testing, and implementation. Implemented a robust defect management process to log, prioritize, and track issues identified during UAT. Ensured that defects were addressed promptly and retested before final acceptance. Conducted variance analysis to compare actual spending against the budgeted amounts, identifying and investigating discrepancies to determine causes and adjust financial planning as needed. Optimized SQL queries to improve the performance of data retrieval processes, reducing query execution time and ensuring efficient data processing.
Created and tracked milestones on the Gantt chart, ensuring that 90% of project milestones were delivered on time by monitoring progress against scheduled deadlines.
Defined and tracked key performance indicators (KPIs) to measure the success of the healthcare project, making data-driven decisions to optimize product performance.
Conducted thorough market research and competitive analysis to identify trends, best practices, and opportunities for innovation in healthcare digital transformation.
Delivered presentations to key stakeholders, using project deliverables, industry knowledge, and content expertise. Analyzed the critical path using MS Project to ensure that key tasks and milestones were completed on schedule, and adjusted plans as needed to avoid project delays.
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Project Manager, HCL Tech, India May 2018 – Aug 2019
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Managed on the deployment of a new CRM system for a global financial services client, focusing on enhancing customer engagement and streamlining sales processes.
Developed functionality requirements for creating and generating customizable reports to track sales performance, customer interactions, and other KPIs.
Created comprehensive Gantt charts in Microsoft Project to map out the entire project timeline, including key phases such as requirement gathering, development, testing, and deployment. Leveraged Jira for managing tasks, sprint planning, and tracking progress, leading to a 30% boost in team productivity and workflow efficiency.
Used Microsoft Project for detailed scheduling and resource allocation, optimizing resource use and maintaining adherence to project timelines.
Developed detailed functional test cases to validate the core features of the CRM system, including user authentication, data entry, report generation, and customer interaction tracking. Conducted regular updates and feedback sessions with stakeholders, achieving a 95% client satisfaction rate through effective communication and expectation management. Coordinated project tasks and milestones, ensuring the project met its objectives efficiently and delivered results within the set timelines.
EDUCATION
Master of Science in Project Management Northeastern University, Boston (MA), USA Bachelor of Science in Physics Delhi University, India
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