Account Manager Customer Service
Resume:
Christine Kendall
812-***-**** *************@*****.***
Jasper, IN
EDUCATION
Indiana State University, Terre Haute, IN
Major: Education & Criminology • GPA: 3.44
Vincennes University, Vincennes, IN
Major: Education • GPA: 3.2–3.4
Jasper High School, Jasper, IN
Graduated: May 2000 • GPA: 3.2–3.4
PROFESSIONAL EXPERIENCE
Kimball International, Jasper, IN
1.New Product Line Specialist 2023–Present
Lead development of new product lines (e.g., Metal Side Chairs and Training Tables) with $3.2M in projected annual sales.
Create and manage project timelines, budgets, and cross-functional communication.
Develop price lists, competitive analyses, and standardized templates.
Collaborate with Product, Engineering, Sales Ops, Marketing, and Procurement teams.
2.Government Sales Specialist 2014–2023
Managed Federal RFQs and National IPA contract administration.
Prepared detailed federal bid submittals and supporting documentation.
Liaised with sales teams and maintained compliance across federal platforms.
3.International Account Manager 2008–2023
Strengthened client relationships in international markets.
Managed order planning, delivery coordination, and issue resolution.
4.Account Manager 2004–2014
Ensured contractual compliance and customer satisfaction.
Coordinated with field sales and manufacturing on order fulfillment.
Hodgini Gymnastics, Jasper, IN
5.Office Manager 2022–Present
Manage accounts for 400+ students, invoice processing, and monthly payroll.
Handle reporting and payments for state and local obligations.
German American Bank, Jasper, IN
6.Bank Teller & Customer Service Rep 2000–2003
Opened new accounts and upsold financial products.
Provided account support and customer service.
Uebelhor and Sons, Jasper, IN
7.Title Clerk & Office Cashier 1996–1998
Handled car sale documentation and bi-weekly inventory reporting.
Managed customer payments and operated the multi-line switchboard.
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