Administrative Professional with legal/office management experience
Resume:
Sarah Blackmon
Experienced Professional in Administration, Communication, and Research
Decatur, AL 35603
***********@*****.***
Experienced professional with passion for office administration, customer service and retention, as well as data management. Advanced proficiency in communication, organization, and computer software. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Executive Project Manager
April 2022 to Present
Organized office procedures, schedules, and materials. Provided leadership for administrative, marketing, and human resources/legal initiatives. Maintained communication logs and financial records. Clerical support for filing and database management. Front office POC as well as online presence to be accessible to clients.
Patient Support Specialist
Confidental Company-Decatur, AL
April 2023 to July 2023
Scheduled patients home tests for respiratory diagnosis. Verified prescriptions, insurance, and device troubleshooting. Liaison with doctor offices, pharmacies, and Medicare/Medicaid providers as well as private insurance companies across the United States. Public Information Manager
Decatur Public Library-Decatur, AL
March 2022 to July 2022
Managed team to provide customer service for the library and patrons. Provided information and facilitated communication via phone, in person, and email. Managed accuracy of data and troubleshot any discrepancies.
Administrative Assistant/Executive Assistant
Express Personnel Services-Decatur, AL
January 2021 to March 2022
Drafted and proofread documents, managed databases, and oversaw the accuracy and efficiency of maintaining correspondence. Filed electronically in legal and corporate settings, as well as physical documents. Handled special projects confidentially as required. Greeted guests, answered phones, and emails.
Administrative Coordinator
HSV/Madison Co-Huntsville, AL
January 2020 to January 2021
Drove the initiative to create and manage electronic presence for our members by maintaining databases, answering phones and emails, recording payments, proofreading and drafting articles for our publication.
Problem solver and critical and analytical approach to completing tasks and goals for our members as well as our internal office. Cost comparisons for PO's and bids, communicated with members, coworkers, vendors, and the public to provide a professional and efficient manner to provide a positive result for our public and internal needs.
Caregiver
Fort Worth, TX
August 2018 to January 2021
In home caregiver providing meals, medication, and basic care. Communicated with family members and doctors to provide the best quality of care for the patient. Information Specialist
Tarrant County Tax Office-Fort Worth, TX
April 2016 to August 2018
Served the community via phone in a high volume call center, email, or in person regarding property and motor vehicle tax law. Transferred titles and issued registration. Processed payments and maintained accurate data entry, inventory, and trend monitoring. Paralegal
Ray, Mchristian & Jeans-Fort Worth, TX
July 2014 to April 2016
Supported multiple attorneys, drafted correspondence and pleadings, efiling both state and federal, time keeping, filing, database management, assist in discovery and trial preparation. Researched cases and developed analytical reports/files for the law office(s). Facilitated document presentation through creating, producing and proofreading all manner of documents in a legal and corporate setting.
Case Writer/Private Investigator
ISC, LLC
May 2013 to November 2013
Work Study Assignment and Student
Texas Christian University
August 2010 to May 2013
Admissions Assistant/Academic Advisor
UT Arlington College of Nursing
April 2008 to July 2010
Legal and Human Resource Assistant
FUNimation Entertainment
February 2007 to February 2008
Office Assistant/ Receptionist
FlightSafety
March 2006 to February 2007
Assistant Office Manager / Receptionist
Cirrus Health
June 2005 to February 2006
Administrative Coordinator
Education
Bachelor of Arts in Technical Writing
Texas Christian University - Fort Worth, TX
2010 to 2013
B.A
TCU - Fort Worth, TX
Skills
• English
• Microsoft Outlook
• Proofreading
• QuickBooks
• Epic
• Transcription
• Negotiation
• Office experience
• Medical office experience
• HIPAA
• Business development
• Customer support
• Employment & labor law
• Team management
• Google Docs
• Microsoft Word
• Facebook Advertising
• Accounting software
• Addiction counseling
• Typing
• Computer literacy
• Accounting
• Interviewing
• Sales (5 years)
• Customer support (10+ years)
• Retail sales (5 years)
• Medical receptionist
• Google Suite
• Bookkeeping
• Recruiting
• Research
• Clerical experience
• Databases
• Payroll
• Technical writing
• Email marketing
• Personal assistant experience
• SEO
• Organizational skills
• Litigation
• Employee orientation
• Presentation skills
• Legal drafting
• Tax experience
• Event planning
• Writing skills
• Office manager experience
• Marketing
• Procurement
• Accounts payable
• Human resources
• Cash handling
• Conflict management
• Customer service
• Service writing
• Accounts receivable
• Account management
• Windows
• Medical records
• Legal Research
• Zendesk
• Microsoft Excel
• Customer service
• Organizational skills
• Google Suite
• English
• Computer skills
• Communication skills
• Medical terminology
• Time management
• Microsoft Powerpoint
• Microsoft Office
• Microsoft Word
• Data entry
• Administrative experience
• Slack
• Office management
• Accounting software
• Clerical experience
• QuickBooks
• Accounts receivable
• Accounts payable
• Front desk
• PeopleSoft
• Google Docs
• Paralegal experience
• Proofreading
• Family law
• Adobe Acrobat
• Legal drafting
• Legal administrative experience
• Management
• Fair Housing regulations
• ICD-10
• Medical coding
• Patient service
• Medical billing
• Phone etiquette
• Filing
• Windows
• Microsoft Outlook
• Sales
• Social media management
• Weight loss
• Facebook Advertising
• Employee orientation
• Motivational interviewing
• Research
• Analysis skills
• Employee relations
• Human resources
• Employment & labor law
• Writing skills
• Typing
• CRM software
• Office experience
• Computer literacy
• Medical office experience
• HR sourcing
• Recruiting
• Employee evaluation
• Creative writing
• Law office
• Applied behavior analysis
• Patent law
• Litigation
• Intellectual property law
• Editing
• Document management
• Medical collection
• CPT coding
• Call center
• Multi-line phone systems
• Customer support
• Customer service
• Communication skills
• Microsoft Office
Certifications and Licenses
Private Investigator License
Driver's License
Paralegal Certificate
Assessments
Retail customer service — Proficient
November 2023
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
February 2021
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations — Proficient
December 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Filing & organization — Proficient
March 2024
Arranging and managing information or materials using a set of rules Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient May 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
July 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Office manager — Proficient
February 2021
Scheduling and budgeting
Full results: Proficient
Recruiting — Proficient
March 2024
Managing the candidate sourcing and selection process Full results: Proficient
Work style: Professionalism — Proficient
May 2024
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
September 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Work style: Reliability — Proficient
September 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient March 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Medical billing — Proficient
July 2024
Understanding the procedures and forms used for medical billing Full results: Proficient
Call center customer service — Proficient
March 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Working with MS Word documents — Proficient
November 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Protecting patient privacy — Proficient
September 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Attention to detail — Proficient
March 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Conscientiousness — Proficient
July 2024
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Bartending — Proficient
December 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Cooking skills: Basic food preparation — Proficient July 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Data entry: Attention to detail — Proficient
September 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
July 2023
Influencing and negotiating with customers
Full results: Proficient
Legal skills — Proficient
March 2024
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Work style: Reliability — Proficient
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Basic computer skills — Proficient
November 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Administrative assistant/receptionist — Proficient October 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Written communication — Proficient
July 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Food safety — Proficient
December 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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