Operations Manager Asset Protection

Paul H. Comar

*** ***** ****** **. ***********, NY 12303

518-***-****/ ********@*****.***

PROFILE

Retail Manager/Property Operations Manager with over 30 years of Experience

Management history with development of over 100 associates

Results oriented with effective analytical and problem-solving skills applied to budgeting and overall profit

District jTime/Staffing & Planning Leader 2007-10, Completion of the General Manager Leadership Series, De-Escalation Certified Trainer

EXPERIENCE

Macerich Saratoga Springs, NY

Operations Manager – Wilton Mall 1/21- 4/1/2025

Responsible for the cost-effective operation, care, preventative maintenance, and long-term preservation of the center’s physical assets.

Communicates and coordinates with all other departments, retailers, corporate partners, and governmental agencies, as necessary, to achieve results.

Partners with Senior Manager, Property Management in the development and implementation of all strategic initiatives and any other Mall related programs

Implement all Operationally based programs including Sustainability & Energy Control, Financial, Capital Expense, Environmental Health & Safety programs, Tenant Coordination, Tenant Buildouts, Marketing and Leasing.

BJ’s Saratoga Springs, NY

Senior Merchandise Manager 2/20-12/20

Responsible for all merchandise set activities including overnight replenishment team, seasonal set changes, daily recovery

Oversee Asset Protection team and all inventory, shrinkage and safety programs

Managing e-Commerce teams and all customer service facing activities

JC Penney 1990-2019 Albany, NY

District Asset Protection Manager 2018-2019

Manage administration of Asset Protection programs and training for assigned Districts in accordance with approved Company policies and procedures, in order to drive sales, profits, and a customer service culture

Oversees Asset Protection Programs by providing leadership and guidance to AP teams and General Managers on methods to successfully execute programs in stores including Shrinkage and Safety, Team Development, Investigations, Records Maintenance and Performance Standards

Oversee facility maintenance and environmental safety of sixteen locations throughout the northeast

JC Penney Albany, NY

District Operations Manager 2016-2018

Managing Salon, Sephora, Omni-Channel businesses including Buy Online Pick Up In Store and ship From Store programs.

Oversee facility maintenance and environmental safety of sixteen locations throughout the northeast

Exceeding Customer Experience and Credit Acquisition goals

Providing an outstanding Store Environment on a consistent basis

Coaching and Mentoring for growth and development

JC Penney Saratoga Springs, NY

General Manager 2010-2016

Responsible for exceeding sales and profit objectives through effective feedback and communication

Managing Salon, Sephora, Omni-Channel businesses

Oversee all aspects of facility maintenance and environmental safety including lighting, HVAC and grounds maintenance.

Oversee all construction and remodeling projects to ensure on time completion

Exceeding Customer Experience and Credit Acquisition goals

Providing an outstanding Store Environment on a consistent basis

Coaching and Mentoring for growth and development

JC Penney Albany, NY

Assistant Store Manager 9/08-9/2010

Responsible for all operational aspects including Inventory, General Expense, Salary Cost controls and Salon management

Oversee all aspects of facility maintenance and environmental safety including lighting, HVAC and grounds maintenance.

Oversee all construction and remodeling projects to ensure on time completion

Ongoing training and development of staff as well as Associate Engagement program

JC Penney Queensbury, NY

Assistant Store Manager / Sales Support Manager 4/2005-9/2008

Responsible for all operational aspects including Inventory, General Expense, Salary Cost controls and Salon management

Ongoing training and development of staff as well as Associate Engagement programs

JC Penney Queensbury, NY

Merchandising Manager / Senior Department Manager 1/1999-4/2005

Managed individual department operations, staffing and localization buying

Implemented and maintained shrinkage controls

EDUCATION

Adirondack Community College Queensbury, NY

1 year 1988/89

Contact this candidate