Objectives
A challenging and rewarding position as an office clerk or administrative assistant that would allow me to contribute to the company's growth.
Experience
Creative Financial Staffing- Michigan Restaurant Associates 05/2024 – 07/2024
Administrative Clerk/Customer Services Representative
Provide product service information and answer questions and reports.
Experienced Operations Coordinator skilled in managing restaurant operations, coordinating daily activities, and optimizing workflow to ensure smooth business performance and customer satisfaction.
Proficient in Customer Service, with a proven ability to resolve customer inquiries and handle complaints.
Strong Organizational Skills, adept at overseeing inventory management, scheduling, and staffing needs to maintain efficient restaurant operations and reduce costs.
Resolve any emerging problems that our customer accounts might face accurately and efficiently.
Work on and create the daily enrollment reports and create period tables.
Supporting side administrative duties as needed.
Aston Carter-Copart Lansing, Michigan
Entry Level Office Clerk 12/2023-3/2024
Title Specialist and Office Clerk will be serving the titles of vehicles that come in for auction, along with the vehicles that are being auctioned out.
Provide service for the company that purchases vehicles from insurance companies that have been totaled. They have vehicles brought in where they then will auction and sell them to buyers, they have all over the world.
They used data entry skills and customer service skills while talking to customers over the phone. Handling of accurate data entry involved along with handling of payments that are brought into the facility.
Mississippi Department of Corrections Parchman, Mississippi
Case Manager 06/2012-11/2021
Consulted and managed a case of 240 pre-release clients.
Executed annual reports on client current objective reclassification (Adult Basic Educational, Alcohol and Drug Programs, Pre-Release Program Life-Skills class, Vocational program etc.)
Facilitate one on one counseling sessions where clients’ cases are assessed to place into court ordered programs, housing, community work program, etc.
Evaluated client behavior file information with other staff members, treatment providers, peer mentors, or other agencies.
Implemented case staffing process into the community job placement including Sunflower County Road Crew, Joint County State Work Program, Jail-Support.
Coordinated transitional housing for clients into community and logged referrals and coordinated clients for health care prior to release from custody.
Addition Experience
Jackson Hewitt Tax Services (2010-2013,2024) Tax Preparer
Brinton US Axminster (2002-2004) Lab Clerk
Marconi (1999-2002) Data Entry Clerk
Education
Coahoma Community College Clarksdale MS
Associate of Arts in Office Technology May 2022
Certification in Business Administration
Certification in Business Administration
Mississippi Delta Community College Moorhead, MS
No Degree May 2008
Receiving Merit Award
Simmons High School Hollandale MS
Diploma Earned May 1980
Skills
Microsoft Word, Excel, PowerPoint, Outlook
Database Software, Time Management, Some Business Accounting, Tax Accounting