Team Members Training Specialist

Zelda Togun

**** ********* ****, ******** ****, OK 73132

405-***-**** Cell, ********@*****.***

EDUCATION AND TRAINING

MA in Communication and Leadership - Gonzaga University

BA Journalism - University of Mississippi, Minor in English

Certificates in HTLM-5, CSS, Blackboard and Moodle.

WORK HISTORY

CTEC

Instructional Systems Designer 8/2022-8/2024

Duties included Performing a needs analysis to determine course necessity. Identify learning objectives and develop training strategies to meet course outcomes. Write design and content documents based on needs analysis information. Coordinate training deliverables with internal team members. To communicate with internal team members and Government stakeholders regarding the course development progress and target completion dates.

Sirco IT

Computer Based Training Specialist/ISD 10/2020 – 6/2021.

Computer Based Training Specialist and Instructional Systems Designer. Performed needs analysis to determine course necessity. Identify learning objectives and develop training strategies to meet course outcomes. Write design and content documents based on needs analysis information. Coordinate training deliverables with internal team members. To communicate with internal team members and Government stakeholders regarding the course development progress and target completion dates.

I host computer-based training for various assigned courses. The position was at the Federal Aviation Administration (FAA) Mike Monroney Aeronautical Center (MMAC); however, it is 100% remote.

AHA Associates

Instructional Systems Designer 6/2019 – 10/2020

Duties included developing, updating, and revising test questions, test banks, progress checks, Course Schedules, Instructor Guides, and Student Guides. Participate in Integrated Process Teams (IPTs), Integrated Process Reviews (IPRs), and various meetings and working groups. United States Navy (USN) training standards and ISD process and/or prior experience on a Department of Defense (DOD) contractor courseware development team

Coordinate with Subject Matter Experts and ISDs to conduct information gathering from formal instructional training documents and United States Government (USG) technical publications. Design lesson outlines and draft materials including Script Storyboards and On-Screen Lessons.

The Center for Public Management

Instructional Systems Designer 4/2019 – 8/2019

Temporary contract position. Developed and modified existing courses for the State Department of Human Resources and The Department of Public Safety. Used the Adapt LMS for course development and conversion. Designed and developed instructional materials and curriculum using the ADDIE model for traditional classroom training courses, interactive online learning, and blended learning programs. Conducted needs analysis of performance goals, target audience, training needs, and technology options.

Duties required the evaluation of existing training content/materials and research new content/materials and designing or modification of course content and graphics for programmers/developers using storyboards and other tools. Partnered with internal/external University and state agency customers.

Robert Half Technology

Course Developer/Programmer 9/2018 – 2/2019

Developed advanced level interactive courses for Fire safety and HASMAT. Analyze current training materials, used the ADDIE model with government furnished information, and reference publications to identify training and performance needs, and close performance gaps. Developed and wrote various instructional design related reports and documents, including Instructional Media Design Packages (IMDPs) and storyboards.

Designed and developed creative, learner-centered, performance-based training programs and materials in multiple modalities that may include interactive e-learning modules, job aids, and facilitator guides using various software including Articulate -Storyline and Captivate.

Computer System Designers

Systems Analyst/Blackboard Developer 2/2017- 7/2018

Supported various sections of the FAA Training Academy in Oklahoma City.

I produced Blackboard eLearning system training courses through analysis, revision, conversion, programming, and integration of existing training course materials (various document, electronic and graphic media types) created and revised storyboards and developed new course materials. Coordinate effectively with training course managers, instructors, and subject matter experts regarding instructional systems design, content, development, and implementation of Blackboard training courses.

Held briefings and training courses for senior management and other personnel as requested.

Aids Line of Business (LOB) training personnel, Academy course managers, and the team leader in support of Agency wide training and Support Division courses, which have a direct impact on the FAA training mission. Performs instructional system design and development activities assigned. Assists the team leader and other Instructional Systems Specialists (ISS) assigned to perform various Instructional System Design (ISD) activities related to all aspects of technical training.

Oklahoma State University

Adjunct Professor 1/2016-2/2017

I provided instruction and topic research in the basic principles of public speaking and other communications courses. I provided an interactive and structured learning environment. I designed and modified lesson materials. I provide excellent customer/student service and opportunities for all students to be successful.

I applied professional concepts, principles, methods, techniques, and practices of the instructional systems field; learning theory; instructional development methods to develop and make adaptations or extensions of instructional materials; instructional program planning methods and techniques; create plans for the evaluation of training programs; research, collect data, and prepare interpretations of results and recommendations within a training program.

Mid-America Christian University

Adjunct Professor 7/2012 – 12/2016

I instructed students in various English and communication courses. Course facilitation included both online and in-the-seat courses. I provide a positive and structured learning environment for students. I have written online and in-the-seat courses for the university catalog.

I applied adult learning principles and theory to ensure sound, logical sequencing of course content. I receive course assignments with the objectives, topics to be covered, and general content in a prescribed form. I assist with the implementation of new course materials. I developed and adapted new or revised training or testing materials for formal course use, which included: planning and developing training programs; analyzing learning problems for the student population. Selected various teaching strategies using appropriate models to develop course plans to improve the learning process.

Additional Qualifications

Experience with Blackboard, D2L and other learning management systems used by various academic and governmental institutions. Advance proficiency in Microsoft Word, Excel, Power Point, and Publisher. Advance proficiency in: Articulate 360, Rise, Composica, Vyond, Adobe Pro, Captivate and Adobe Photoshop.

Writer: Previous: Data Communications Magazine; Current: Romance Novel “Tall, Dark and Southern” Amazon.com.

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