Executive Assistant Customer Service
Resume:
Kaylie Jaeb
Nashville, TN
****.****@*****.***
Personable, dynamic, and dedicated professional with a proven track record of supporting senior executives and managing complex administrative functions. Recognized for exceptional organizational skills, attention to detail, and the ability to maintain discretion and confidentiality.
PROFESSIONAL EXPERIENCE
Flight Attendant, Delta Air Lines February 2025 – Present
-Ensure the safety, comfort, and well-being of passengers during flights.
-Provide exceptional in-flight customer service including meal and beverage service, conflict resolution, and assistance with special needs.
-Respond quickly and calmly to in-flight medical emergencies and situations.
-Collaborate with flight crew and ground staff to ensure efficient and seamless operations.
Business Development Associate, Laundry Genius August – December 2024
-Developed prospect lists to grow company’s commercial customer base.
-Qualified leads via email and phone to set appointments with the company owner.
-Represented company at industry trade shows.
Executive Assistant, Honest Health March 2022 – July 2024
-Orchestrated the daily operations for 4 C-suite executives, meticulously managing their calendars, coordinating intricate travel arrangements, and ensuring seamless team operations.
-Spearheaded the organization of high-profile events for up to 35 attendees with a $10,000 budget. This encompassed venue selection, vendor negotiations, and planning team-building activities.
-Directed the identification and development of strategic partnerships with local charities.
Personal Assistant 2020 – 2022
-Managed executive calendar, home office operations, accounts payable, and engagements with contract staff, ensuring optimal efficiency and productivity.
-Handled personal needs such as house-sitting, pet care, dry cleaning, gift wrapping, grocery shopping, decorating, etc.
VIP Host, Nashville Sounds Baseball Summer 2019
-Assisted with pre-event planning for corporate events at First Horizon Park.
-In-game liaison between venue management and event planners to ensure excellent guest experience.
-Consistently received top ratings from guests in post-event surveys.
Administrative Professional, Randstad Staffing 2018- 2019
-Delivered comprehensive administrative and receptionist support for multiple organizations.
-Assisted real estate brokers by scheduling meetings with current and potential clients, facilitating open houses, and managing correspondence with other agents.
EDUCATION
Associate of Arts AA, Columbia State Community College
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