Service Coordinator Services

Kyle Weaver

Asbury Park, NJ ***** • 732-***-**** • ***********@***.***

Professional Summary

Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and organization satisfaction. Highly organized, team-oriented professional with exceptional communication skills. Skills

Building Management

Records Preparation

Supervising Employees

Maintenance Coordination

Project Planning

Phone Inquiries

Analytical Thinking

Resolving Complaints

Employee Timesheet Processing

Team Leadership

Email Correspondence

Onsite Visits / Facility Inspections

Microsoft Word

Microsoft Excel

Microsoft Power Point

Adobe Acrobat

Work History

Building Services Coordinator 1, 02/2023 to Current NJ Department Of Children And Families – Toms River, NJ Communicated with workers and service providers to provide updates on work progress. Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.

Prepared reports on service performance metrics and key indicators for management review. Established and maintained service schedules for several projects to help plan organize workload. Collected, arranged, and input information into database system. Resolved office complaints and issues to drive satisfaction and loyalty. Coordinated and monitored service activities to confirm work met all requirements. Assessed office needs and developed solutions to meet needs. Senior Repairer, 03/2018 to 02/2023

New Jersey Department Of Children And Families – Lumberton, NJ Responsible for installation, repairing and maintaining office furniture Assists supervisor in evaluating and facilitating tenet service requests for leased and state-owned buildings associated with DCF Facilities

Assists in dispatch of State Vehicles assigned to DCF to employees and to motor pool if required Maintains minor maintenance of tools and supplies, routinely performs maintenance such as jumping dead batteries and changing flat tires

Schedule's vehicle fleet of 60 plus car for regular service and on as needed basis Coordinates proper inventory of supplies that are on site for installation, repair, and maintenance of furniture, copiers, shredders and related equipment Requests, obtains, and stores equipment, supplies, materials and tools required to make repairs and to maintain buildings, furniture and machinery

Maintains and coordinates sufficient inventory of housekeeping supplies and distributes supplies when required

Provides logistic support and maintenance of departments fleets schedules repairs of office equipment such as cubical walls, chairs and desks

Handle vendor management with vehicles that are agency owned and use contract vendors and not motor pool

Receiving deliveries and maintaining storage areas Repairer, 02/2017 to 03/2018

New Jersey Department Of Children And Families – Lumberton, NJ Responsible for providing logistics support in maintenance, repair, allocation, return, and mechanical adjustment of department's fleet of over one-hundred vehicles Responsible for record keeping, maintenance oversight, service scheduling, general quality assurance, and registration upkeep for each vehicle Tracking mileage and fuel use

Scheduling maintenance with motor pool

Coordinate with vendors for repairs on agency owned vehicles for maintenance Scheduling drop-off and pickup of fleet for detailing Maintenance Technician, 05/2013 to 02/2017

Lakewood Country Club – Lakewood, NJ

Charged with maintaining electrical systems, facilities, and arcade systems within business Oversaw electrical hardware maintenance, as well as diverse array of maintenance projects, including plumbing, HVAC, painting, tiling, and masonry. Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Used problem-solving skills to alleviate issues efficiently with minimal supervision. Operated varied hand and power tools to complete repairs. Troubleshot equipment breakdowns and performed preventive maintenance. Saved company $50,000 in maintenance costs per year Safely and effectively handled wide range of cleaning products and solutions

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