Management or Human Resources

Project Management & Technology Solutions Professional

Skilled professional with strong interpersonal abilities, integrity, & proven leadership. Excels in written & oral communication, project management, & decision-making. Highly adaptable, autonomous, & proactive. Proficient in DevOps, Jira, CRMs, & Microsoft Office tools. Experienced in Scrum techniques & using emotional intelligence to drive success.

Education & Training

(MS) Global Management University of Alabama

(BS) Human Environmental Sciences University of Alabama

(AS) Exercise Science International Sports Science Association

Professional Experience

Self Employed

May 2022 – Present

Live Stream Content Creator / Paid Streamer

Developed & executed live content strategies across multiple platforms, resulting in a consistent viewership increase of 1150% over two years.

Engaged with a diverse online audience through real-time interaction, enhancing viewer retention & fostering a strong community of 8600 followers.

Created & edited high-quality multimedia content, utilizing tools like OBS Studios, Discord, and Twitch Studios to maintain professional standards.

Managed production schedules, social media promotion, & technical setup for live broadcasts.

Analyzed audience data & streaming metrics to optimize content for target demographics, boosting overall viewership & revenue generation.

Completing Master of Arts in Global Management June 2020-May 2022

The Health Dare

Feb. 2019– Feb. 2020

Project Manager/Client Sales Manager

Cultivated strong client relationships by identifying personal & professional challenges, enabling clients to achieve key health & fitness goals while enhancing overall customer retention.

Managed client communication, scheduling, & performance tracking, ensuring accurate documentation & timely progress updates to optimize client satisfaction & engagement.

Developed tailored solutions, including meal plans & fitness regimens, aligned with client needs & performance metrics, resulting in measurable improvements in client outcomes.

Increased sales volume by $530,000 in the first 8 months by applying Agile principles to streamline service delivery & optimize client on-boarding & engagement processes.

Completing Bachelor’s of Science Dec. 2015-August 2018

Boeing

Oct. 2015 – March 2016

Maintenance Technician

Assembled & installed aircraft structures, subassemblies, & systems using hand tools & electrical, hydraulic, & pneumatic equipment, ensuring compliance with technical specifications

Interpreted & followed blueprints, schematics, & process specifications to perform repairs, modifications, & reworks on airframe structures & systems, ensuring alignment with manufacturing & safety standards.

Conducted detailed quality checks using precision measuring instruments, such as calipers, micrometers, & height gauges, to verify compliance & maintain the highest standards of accuracy.

Maintained clean, FOD-free work environments by adhering to quality control procedures, ensuring all assemblies were free of nonconformance issues to support optimal aircraft performance.

Cummins Atlantic

May 2012 – Nov. 2014

Customer Support Representative

Created, maintained, & updated customer files & records with attention to detail, ensuring accurate & up-to-date information for seamless service delivery.

Handled high volumes of inbound & outbound calls, as well as in-person customer inquiries, providing prompt & efficient solutions to enhance overall customer satisfaction.

Proactively kept customers informed on order status & service updates, leading to improved customer retention & positive feedback.

Military Experience

United States Army

Vehicle Mechanic & Fleet Maintenance Technician

Feb. 2009 – May 2013

Diagnosed & repaired complex mechanical, electrical, & hydraulic systems on a wide range of vehicles, ensuring operational readiness & safety for a fleet of over 40 vehicles.

Performed routine inspections, preventive maintenance, & emergency repairs, reducing vehicle downtime by 20% & extending the lifespan of critical fleet assets.

Managed inventory of parts & supplies, implementing efficient tracking systems that reduced maintenance delays & improved overall workflow efficiency.

Collaborated with team members to ensure timely & effective repairs during high-demand periods, achieving a 40% improvement in fleet availability & mission readiness.

Utilized diagnostic tools & equipment to troubleshoot & resolve issues, consistently maintaining compliance with industry standards & safety regulations.

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