Data Entry

Denae Robbins

*************@*****.*** 512-***-**** Austin, TX

SUMMARY

Detail-oriented professional with 6 years of experience, seeking a Document Processor role. Proven expertise as an Electronic Document Specialist, adept at converting physical documents to electronic formats and implementing data protection protocols. Strong skills in data analysis, compliance, and attention to detail, ensuring accurate and secure document handling.

WORK EXPERIENCE

Department of Aviation Austin, TX

Guest Services Jun 2024 - Present

• Resolve guest inquiries and address concerns to provide exceptional customer service and ensure satisfaction.

• Collaborate with cross-functional teams to coordinate accommodations and fulfill special requests.

• Utilize strong communication skills to facilitate smooth operations and enhance overall guest experiences. Texas County and District Retirement System

Electronic Document Specialist Nov 2019 - Dec 2022

• Transformed physical documents into electronic formats using scanning and OCR tools, improving document accessibility and storage efficiency.

• Digitized, indexed, and stored electronic documents within the document management system to streamline efficiency and accessibility.

• Ensured proper categorization of documents for streamlined retrieval and compliance adherence.

• Reviewed and verified check deposits for accuracy, ensuring alignment with banking regulations.

• Maintained electronic document databases using platforms such as SharePoint and FileNet to optimize organization and accessibility.

• Kept detailed records of transactions to support auditing and compliance efforts.

• Implemented security measures to effectively safeguard sensitive and confidential documents.

• Monitored and maintained document retention policies to ensure regulatory compliance.

• Audited electronic records to ensure completeness and accuracy, enhancing data integrity.

• Resolved discrepancies by collaborating with relevant departments to correct errors efficiently. Internal Revenue Service Austin, TX

Data Transcriber Aug 2017 - Aug 2020

• Transcribed individual and business tax returns with precision, ensuring compliance with current and previous year processing standards.

• Identified and analyzed forms W-2 attached to forms 1040EZ and 1040PC, coding returns for potential criminal investigation.

• Collaborated to ensure document compliance with required formats, initiating actions to obtain or clarify missing information.

Housing Authority of The City of Austin Austin, TX Assistant Property Manager Nov 2018 - Jun 2019

• Coordinated leasing activities, addressed tenant concerns, and ensured timely maintenance to contribute to optimal tenant satisfaction and property upkeep.

• Supported financial management by overseeing rent collection, preparing budgets, and tracking expenses, enhancing financial efficiency and accountability. EDUCATION

Huston-Tillotson University

Bachelor of Arts, Business Administration

SKILLS

English • Calendar Management • Coordinating Conference Calls • Relationship Building • Communication (Written and Verbal) • Emotional Intelligence • Financial Analysis • Risk Management • Data Analysis • Compliance • Attention to Detail • Time Management • Communication

Contact this candidate