Human Resource Case Manager

DWAYNA HORTON

615-***-**** ************@*****.*** Nashville, TN

SUMMARY

Results-oriented Human Resource Manager with a proven track record of driving HR initiatives and ensuring compliance. Expertise in recruitment, payroll, leave management, and employee transactions. Adept at maintaining personnel files and documentation. Seeking to leverage extensive experience in a dynamic organization.

WORK EXPERIENCE

Department of Children’s Services Nashville, TN

Case Manager I Apr 2024 - Mar 2025

Provide custodial services to unruly, dependent, neglected, and abused children. Conduct drug screens and observe family homes, both announced and unannounced. Gather information relevant to assigned cases, such as child's school records and psychological evaluations.

Conduct interviews and assessments to gather necessary data for case management. Implement crisis intervention strategies and support families in need. Purity Nashville, TN

Senior Human Resource Specialist Apr 2022 - Nov 2023 Streamlined non-exempt plant staffing, conducting resume screening, interviews, and reference checks, resulting in a 30% reduction in time-to-fill positions. Achieved 100% accuracy in employee benefits enrollment and open enrollment processes, enhancing overall benefits experience for new hires.

Implemented rigorous documentation practices, resulting in a 20% decrease in missing documentation instances.

Reliance Aerotech Services, Inc Smyrna, TN

HR Administrator Sep 2021 - Jan 2022

Maintained meticulous employee records, reducing inaccuracies in sick and maternity leave records by 15%.

Conducted regular policy reviews and ensured 100% legal compliance, mitigating potential risks. Produced comprehensive HR metrics reports, enabling data-driven decision-making. Amazon Nashville, TN

Human Resource Coordinator II May 2020 - Sep 2021

Generated and analyzed labor planning reports, leading to a 25% improvement in workforce efficiency. Collaborated with site managers to ensure 99% payroll accuracy through audits and proactive measures.

Implemented roster accuracy measures, resulting in a 15% reduction in scheduling errors. Lowe's Inc. Jackson, TN

Human Resource Business Partner Oct 2017 - Jul 2019 Developed employee support programs, contributing to a 15% improvement in employee relations. Presented monthly compensation and benefit comparison reports, leading to data-driven improvements in offerings.

Federal Mogul Motorparts Smyrna, TN

Human Resource Assistant Dec 2016 - Sep 2017

Conducted comprehensive recruitment efforts, resulting in a 25% reduction in time-to-fill positions. Managed relationships with temporary labor agencies, optimizing workforce flexibility. Administered compensation and benefits programs, including FMLA and short-term disability. Integrity Distribution, LLC Murfreesboro, TN

Administrative Assistant May 2016 - Nov 2016

Spearheaded recruitment efforts, screening and scheduling interviews for key positions. Coordinated employee training in compliance with state regulations, ensuring 100% adherence. Maintained meticulous employee records, guaranteeing accuracy and completeness. Saks Fifth Avenue Distribution Center La Vergne, TN Human Resources Coordinator May 2015 - Feb 2016

Orchestrated seamless onboarding of new hires, enhancing integration and productivity. Managed termination processes, ensuring compliance and accuracy in associate records. Maintained office operations, facilitating effective communication and scheduling. Tennessee Army National Guard - Human Resource Office Nashville, TN Human Resources Specialist Oct 2012 - Feb 2015

Spearheaded the conversion of over 3,500 personnel files to electronic format, achieving 100% accountability.

Managed and prepared essential forms and documents for deploying, returning, separating, or retiring employees.

Facilitated new employee orientation programs, providing crucial information on military benefits and entitlements.

EDUCATION

Grantham University Lenexa, KS

Master of Business Administration

Jun 2017

Liberty University Lynchburg, VA

Bachelor's of Science, Business Management

Sep 2012

SKILLS

Industry Specialist Compliance and Legal Knowledge Recruitment Benefits Administration Presentations Training and Development Contracting Proficient with Microsoft Suit:

Excel

Outlook

Power Point Access Employee Relations

HRIS and Data Analysis Experience with ADP Oracle

DCPDS Kronos PeopleSoft

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