Front Desk Digital Marketing

CURRICULUM VITAE

FOR

KELLY MONALISAH CHIDODO

PERSONAL INFORMATION

DATE OF BIRTH 11 June 1999

GENDER Female

MARITAL STATUS Married

NATIONALITY Zimbabwean

I.D NUMBER 34-129911D34

LANGUAGES English & Shona

E-MAIL ADDRESS ************@*****.***

MOBILE PHONE 078*******

HOME ADDRESS 1007 Waterfalls Harare

PERSONAL ATTRIBUTES

● Success driven and highly self-motivated

● A lady who strives for quality in everything she does.

● Ability to remain calm under pressure and not take criticism personally

● Hardworking young lady who enjoys a challenge and achieving personal goals.

CAREER OBJECTIVE

● To enhance my expertise, refine my skills and establish myself as a dedicated Development Practitioner, committed to upholding exceptional standards of professionalism within an organization.

PROFESSIONAL QUALIFICATIONS AND EDUCATION

Bachelor of Science Honors Degree in Development Studies (Zimbabwe Ezekiel Guti University 2018-2022).

GCE ACADEMIC QUALIFICATION

3 A ‘level passes in Arts

5 O’LEVEL’s including English and Mathematics

WORK EXPERIENCE

NYANGA RURAL DISTRICT COUNCIL AS AN INTERN FROM AUGUST 2020 TO SEPTEMBER 2021

● Served as a receptionist efficiently handling in bound and out bound calls, scheduling appointments and providing exceptional customer care. Successfully communicated with clients addressed their concerns and escalated issues to supervisors as needed ensuring prompt resolution and high customer satisfaction.

● Performed sales representative roles which includes, developing persuasive arguments to convince customers to purchase a residential stand, emphasizing the value proposition and competitive advantages of a residential stand.

● Developing and implementing digital marketing strategies to promote residential stands and upcoming organizational programs, by creating marketing materials including fliers, to raise awareness and drive engagement

● As part of my administrative role, I also assumed additional responsibilities, such as debt collection; utilizing phone calls and in person visits to liaise with clients, negotiate payment plans, and facilitate timely debt settlement.

● Participated in projects funded by Non-governmental organization like Mercy Corps from their initiation till their completion representing Nyanga Rural district Council. One of the projects was the WASH PROGRAM and through this program, I managed to deliver quality service care to the community, have conversations with different personnel, and understand their problems as well as representing them to Mercy Corps for them to provide tailored solutions.

● Also worked under Human Resources Department advertising vacancies, reviewing in coming applications, advising for interview dates, as well as participating in interview panels.

PERSONAL SKILLS

Ability to manage time and priorities workload to ensure efficient delivery of all aspects of task

● Regular user of Microsoft Office, including Excel, Word and PowerPoint

● Highly organized and efficient

● Excellent communication skills, both written and verbal

● Polite and professional manner

● High level of attention to detail

HOBBIES AND INTERESTS

I am involved in the praise and worship team at church, where I volunteer as a lighting and sound technician. I have been involved with this society for three years and very much enjoy the teamwork and leadership aspects.

REFERENCES

The Chairperson Dr. J Makambanga

Zimbabwe Ezekiel Guti University

Stand no 1901 Barrassie Road off Shamva Road

Box 350

Email ***********@*****.***

Cell 077*******

Nyanga Rural District Council

Christopher .S.Muchabveyo

Email ************@*****.***

Cell 077*******

Nyanga Rural District Council

Kenneth .S. Zenda

Email ************@*****.***

Cell 077*******

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