Skills
Work History
Accomplished Driver with a proven track record of enhancing delivery efficiency and customer satisfaction at Movit Products. Expert in GPS route planning and adept at building customer rapport, I significantly contributed to reducing fuel consumption and exceeding sales targets. My proactive communication and problem-solving skills ensured top-notch service and operational excellence. Transportation
Customer rapport
City and non-city driving
GPS and route planning
Equipment monitoring
Commercial driving
Vehicle inspections
Materials transport
Problem-Solving
Excellent Communication
Decision-Making
Flexible and Adaptable
Self-Motivated
Active Listening
Critical Thinking
2024-08 - Current Driver, Warehouse Orders
Movit Products, Kenya
• Maintained safe driving records by strictly following traffic rules and regulations. Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
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Zacharia Mwangi
MR
Address Nakuru, 30 20100
Phone +254 (0-720******
E-mail ************@*****.***
Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
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Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
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Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
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• Improved delivery efficiency by optimizing routes and adhering to schedules. Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
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Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
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Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
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Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
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2022-02 - 2024-04 Driver/Sales
Menengai Oil Refinery, Kenya
• Followed all relevant traffic laws and safety regulations. Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
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Achieved safe driving records by consistently following traffic rules and regulations.
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Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
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• Delivered goods and products to customer on time and in excellent condition. Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
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• Utilized GPS and other navigation tools to plan routes and stay on schedule. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
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2019-03 - 2021-04 Delivery Driver
Chemi and Cotex Ltd, Kenya
• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner. Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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• Maintained upbeat, positive attitude in busy, customer-focused environment. Maintained strong relationships with clients through proactive communication and personalized service.
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Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
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Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
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Education
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
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2011-02 - 2018-05 Driver Sales Representative
British American Tobacco, Kenya
Provided valuable feedback to management regarding customer preferences, market trends, or other relevant information that could impact future sales strategies.
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Managed cash transactions accurately, balancing daily deposits, receipts, and expenses for proper financial reporting.
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Increased sales by establishing rapport with customers and providing exceptional service during deliveries.
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Streamlined order processing procedures for faster delivery times by working closely with warehouse staff during loading/unloading procedures.
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Utilized persuasive selling techniques to upsell products during deliveries, leading to increased revenue for the company.
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Collaborated with team members to identify new business opportunities and expand client base.
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Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
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Exceeded monthly sales targets through effective territory management strategies designed to maximize coverage of potential customers.
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Assisted in resolving customer complaints or concerns, ensuring repeat business and overall satisfaction.
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2012-09 Certificate: Driving
Budget Driving School - Kenya Nakuru
2008-11 Diploma: Businesses Management
Kenya Institute of Businesses Management - Kenya -Nakuru 2004-12 Certificate Of Secondary Education
Eshikulu Sec School - Kenya
2001-12 Certificate Of Primary Education : Certificate St Theresa Primary - Kenya