SUMMARY
Take-charge attitude and self-driven
Excellent proactive problem-solving ability
Strong sense of discretion and propriety
Highly motivated, proactive, and flexible in changing environments
Superior skills in time management, planning and organizing
Professional appearance and mannerisms and well-spoken
Articulate and intelligent
Organized and detail oriented
Able to manage up and work very well with executives of all calibers
Able to work effectively under pressure and in chaotic settings with grace and composure
WORK EXPERIENCE
7/2023 to 4/2024 Sheraton Norfolk Waterside Hotel Convention Services Manager
Manage Hotel Events
7/2021 to 2/2023 Life Protect 24/7, Norfolk, VA Executive Assistant to the Chief Operating Officer/President
Provide proactive and comprehensive support to the COO and his Executive Leadership Team
Maintain multiple Google Calendars with skilled coordination of multiple priorities
Attend, contribute to all Executive Leadership and Senior Leadership team meetings, take minutes, and distribute in a timely manner
Took the initiative to act as Executive partner and liaison for COO with Executive & Senior Leadership Teams and all sales managers and department heads.
Established “Employee Engagement & Community Outreach” Committee to assist Employee retention.
Team Member of: Policy & Procedures Committee, Employee Retention, Employee Education Committee, and Worksite Wellness Committee, VP Roundtable Committee and Hiring Strategies
Work closely with HR, review resumes and phone screen applicants for upper management positions
Hosted Executive and Associate social events: Monthly Dinner for President’s Club winners, holiday & end of year celebrations, team building outings, and in-house social events to boost employee morale
2/2019 – 5/2020 Radius Health, Waltham, MA Executive Assistant to CMO, 2VP R&D Division Heads
Effectively managed multiple calendars of R&D Executives, for both internal and external obligations
Created and managed Contracts & Purchase Orders for Research & Development (R&D), also managed Contracts for consultants, and temporary staff
Managed large-scale R&D Team meeting at on and off-site locations
Worked directly with Compliance, Legal, and Executive Leadership
Assist Executive Director, Program Management with projects and meetings
Booked travel; domestic and international, airfare, transfers, hotels, meeting spaces, and Visas when required
Managed, attended and contributed to Osteoporosis Team Meetings
Complete and submit expense reports for multiple executives
Project Management for Executive Director of Program Management & Strategic planning
Additional special projects as needed
4/2017 – 2/2019 Bioverativ, Waltham, MA Executive Assistant to Vice President of Value and Access
Complex calendar management for VP of Value and Access, meetings are kept while allowing executives to meet their own goals
Attend, contribute and strategize with V&A Leadership Team members to meet group and organizational goals and objectives
Played a significant role on the working team for Annual National Meeting
Work closely with finance representative for budget management and tracking purposes
Plan and execute all aspects of in-house and off-site meetings (domestic and international locations), including, site selections, rate negotiations, materials, catering, logistics, and A/V needs, as well as special guests
Manage travel – international and domestic, including comprehensive travel and meeting itineraries, as well as expense reporting for the VP and Executive Directors
Execute Purchase Orders, including legal document back up to ensure full compliance to company policies
General administrative support, including follow-up on urgent and pending and other tasks as identified by need of the team
4/2014 – 2/2017 Biogen, Cambridge, MA Executive Administrative to 2 Vice Presidents, Asset Management
Manage complex calendars for two Asset Management Vice Presidents
Attended and contributed to weekly, monthly, and quarterly meetings for two asset teams
General administrative support, including follow-up on urgent and pending deliverables
Manage travel – international and domestic, including comprehensive travel and meeting itineraries, as well as expense reporting for the VPs and Sr. Directors
Processing Purchase Orders, check requests and invoices, following up as needed to ensure full compliance to company policies
Act as an expert for the team with respect to best practices, policies and procedures
Provide succinct and comprehensive daily digests when relevant
Biogen, Weston, MA Sr. Administrative Assistant to Marketing Group – Neurology Interferon
Responsible for Calendar management for the leadership team (Sr. Director and 2 Directors)
General administrative support, including follow-up on urgent and pending deliverables
Managing travel and expense reporting for the leadership team
Processing Purchase Orders, check requests and invoices, following up as needed to ensure full compliance to company policies
Provide succinct and comprehensive daily digests when relevant
Biogen, Cambridge, MA Sr. Administrative Assistant to Value Based Medicine - MS Innovation
Responsible for the management of 9 VBM Team Members' calendars/schedules
Coordinated meetings on-site and off, with other departments, outside collaborators
Managed Expense reporting, time-tracking, and purchases for VBM Team Members
Requisition of Purchase Orders, supporting documentation, securing appropriate signatures, and back-up
Coordinated Special Events - logistics, guest speakers, catering, and presentations
Attended meetings, minute taking, transcription, and distribution to the appropriate recipients
Acted as liaison between the team members and other departments, IT, HR, Public Affairs
Train new administrative staff and other employees as required on internal work processes and procedures and acted as resource for new employees. New hire and BAM (Biogen Access Management) terminations
Assisted Team Members with projections, forecasts, updating budget tools, create and maintain project files
Assisted with Legal Contracts, Confidentiality and Non-Disclosure Agreements as necessary
Responsible for domestic and international travel arrangements, created comprehensive itineraries, travel documents, VISAs etc.
Created expense reports and reconcile expenditures with credit card statements
Worked with Team Members and facilities to manage department space planning, including department/office/cube moves, changes, etc.
6/2013 – 09/2013 Harvard Vanguard Medical Associates, Newton, MA Executive Assistant to CNO & Senior Medical
Director, Hospital Relations & Medical (Contract)
Responsible for the management of CNO's calendar, coordinating meetings on-site and off
Clerk for Site & Specialty Nurse Leaders monthly meetings and All Nurse Supervisors meetings held bi-monthly; record minutes, distribute materials, electronically & in person, set-up presentations electronically
Supported 16 independent medical sites to arrange quarterly visits for the CNO
Worked with several Greater Boston healthcare organizations for the coordination of meetings among executives for care improvement and related associations
Created and maintained a working file for CNO's files
Prepared expense reports for Executives
2/2013 – 6/2013 Earthwatch Institute, Boston, MA Executive Assistant to President/CEO (Contract)
Responsible for the management of President/CEO's calendar, daily, weekly agenda, coordinating meetings on-site and off, domestically, and internationally
Board Clerk for Earthwatch International Board of Directors and the Earthwatch Institute (US) Board of Directors.
Event management of all board related activity to include meetings, travel, accommodation, presentations, agendas, maintained all records reports for legal purposes
Board of Advisors and Board of Directors Liaison
Committee Secretariat for Finance Committee, Development Committee, Audit Committee, Investment Committee, and other ad hoc committees as needed
Creating and maintaining a working file system for CEO's personal and organization's files
Coordinated all domestic and international travel; and created detailed itineraries for all executive team members
Prepared and submitted expense reports all executive team members
Worked closely with development team for fundraising trips, events, follow up letters, etc.
8/2012 – 2/2013 Advocates, Inc., Framingham, MA Executive Assistant to President/CEO (Contract)
Responsible for the management of President/CEO's calendar, coordinating meetings on-site and off, with other departments, as well as outside clients and vendors
Acted as executive's representative during on-site meetings when necessary
All related aspects of meeting management - booking meeting rooms, arranging for necessary A/V equipment, minute taking, transcription, and distribution to the appropriate recipients, and catering when appropriate
Acted as liaison between internal and external executives, board members, service providers, clients and vendors
Arranged travel, air, transfers, accommodations, and reconciled corresponding expense reports
Various other related tasks to support the President/CEO in a non-profit human services organization
4/2011 – 11/2011 Vantage Deluxe World Travel - Real Estate Division, Boston, MA Executive Assistant to
President, EVP/ Bookkeeper - Real Estate Division
Managed the personal finance and property administration for multiple properties, including the family homes and personal yacht
Maintained insurances, investment & tax files, personal & company vehicles, electronic equipment, personal and corporate credit card accounts
Coordinate all travel plans including air, hotel, cruise, land, funding and visa requirements, passports and comprehensive itineraries
Coordinate charitable foundation events and details as well as donations from personal & corporate accounts
Responsible for all personal appointments for CEO of Vantage's and his family, as well as management of all family member's personal calendars
Managed a variety of commercial and residential buildings, multi-family, condominiums, and single-family residents, for both rental and personal use
Managed accounts receivable/payables for all properties, and coordinated maintenance and repairs for all properties
Responsible for all bookkeeping, including monthly, weekly and daily reconciliation for rental properties
Worked closely with EVP regarding the management of family and business finances and properties
9/2009 – 4/2011 MetroWest Emergency Physicians, Framingham, MA Executive Assistant/Office Manager
Managed calendars for the Chairman, and 4 Directors of Emergency Medicine of two hospital campuses
Assisted with the compilation of practice management data reports for time management and quality of care
Produced easily read data analysis reports for physicians and physician's assistants
Managed schedules for Emergency Medicine Department full-time, part-time and moonlighting Doctors & PA's
Responsible for on-call schedules of E.D. Physicians, Residents, and medical specialists
Managed and maintained credentialing record-keeping for entire practice, including medical licenses, qualification and educational certifications, malpractice insurance policies and Locum Tenens insurance coverage
Managed the monthly meeting schedule, meeting space, catering and necessary equipment
Responsible for the advertising related to practice openings, collected and distributed resumes to relevant individuals, scheduled interviews for potential candidates
VOLUNTEER
EXPERIENCE:
“Angel Tree” Facilitator for Salvation Army (while at Life Protect 24/7)
Inter-faith Church Program for housing local homeless families, Family Promise
Group Therapy Co-Leader, Unlocking Potentials for Growth, Anger Management for Troubled Teens
Administrative Assistant, Center for Service Learning & Civic Engagement, Worcester State College
EDUCATION:
Worcester State College, Worcester, MA B.S. Psychology
Mount Wachusett Community College, Gardner, MA A.A. Business Administration
Bentley College, Waltham, MA Finance Major
COMPUTER SKILLS:
Google Suite, Microsoft Office Suite, Concur: Travel & Expenses, Axxerion Contracts, Microsoft Office Suite 365, QuickBooks Pro; Oracle iExpense, Timekeeper and iProcurement; Concur Travel software; Tangier Scheduling software; MediTech, v. 3.25c; MedHost, E.D.I.S. v.4.2; SPSS Analytical Software; MLS (Multiple Listing Service) Database, and Salespro
OTHER TRAINING:
Project Management Course, Lasell College, Newton, MA, January 2011