Michelle Schlemmer
McDonough, ***** GA 770-***-**** **********@***.***
Professional Summary
A highly motivated and detail-oriented Junior Project Manager and Business Development Specialist with over 8 years of progressive experience across project management, logistics, and business operations. Proven expertise in managing complex projects, coordinating resources, and ensuring successful outcomes in fast-paced environments. Adept at leveraging project management software and digital platforms to drive collaboration and streamline communication between cross-functional teams. Strong background in developing and maintaining vendor relationships, optimizing workflows, and ensuring that all projects meet established timelines, budgets, and quality standards. Known for exceptional problem-solving abilities, multi-tasking skills, and a commitment to continuous process improvement. A results-driven professional with a keen ability to adapt and thrive under pressure, seeking to bring my expertise in project coordination and team collaboration to contribute to organizational success. Skills
Project Management Software
Microsoft Office Suite (Excel, PowerPoint, Word)
Salesforce
Documentation Management
Budgeting & Financial Monitoring
Event Planning & Coordination
Customer Service Systems
Adobe Tools
Multitasking & Time Management
Attention to Detail
Communication Skills
Teamwork and Collaboration
Problem-Solving
Leadership and Supervision
Negotiation and Vendor Management
Adaptability
Business Development
Stakeholder Management
Experience
JUNIOR PROJECT MANAGER 03/2024 - Current
MainSource Roof Management
Coordinated roofing project logistics, maintaining smooth workflows and on-time project completion despite seasonal demand fluctuations.
Developed a subcontractor database, improving contractor selection and speeding up project turnaround. Approved invoices and payments, ensuring accurate financial management and timely expense processing for all projects.
Ensured adherence to quality standards, fostering strong vendor relationships that improved project performance and client satisfaction.
Managed multiple projects concurrently, meeting deadlines and budgets, delivering all projects on time and within scope.
BUSINESS DEVELOPMENT SPECIALIST 12/2017 - 02/2024 UPS
Enhanced team performance by identifying training needs and developing continuous development plans, fostering skill growth and productivity.
Resolved data transmission errors and vendor-related issues, maintaining system accuracy and improving operational efficiency across key business processes. Coordinated cross-functional teams to drive growth through strategic projects, increasing business performance and ensuring timely deliverables.
Organized successful events and marketing campaigns, boosting brand awareness and customer engagement, leading to increased market presence.
Improved program outcomes by developing and implementing structured plans, ensuring program success through ongoing evaluation and adjustments.
SENIOR ADMINISTRATIVE ASSISTANT 04/2015 - 12/2017 UPS
Optimized executive efficiency by managing calendars, meetings, and travel, ensuring seamless scheduling and resource coordination.
Improved meeting effectiveness by securing venues, technology, catering, and logistics, minimizing disruptions. Protected company interests by handling confidential strategy, financial, and client data with discretion. Enhanced executive productivity by anticipating needs and proactively addressing requirements. Strengthened cross-level communication by liaising with stakeholders, ensuring alignment on business priorities. Maximized time management by planning and scheduling domestic and international meetings, travel, and conferences.
Increased reporting accuracy by preparing expense reports, spreadsheets, and presentations using internal and external data.
PART-TIME SUPERVISOR 04/2011 - 04/2015
UPS
Supervised 15 employees during unloading shifts, boosting team productivity and ensuring timely completion of tasks with minimal disruptions.
Streamlined sorting processes, reducing delays and improving operational efficiency by identifying and implementing key process improvements.
Coordinated with supervisors and dispatchers to ensure quick, efficient truck unloading, reducing turnaround times and operational bottlenecks.
Monitored attendance patterns and addressed absenteeism, improving team reliability and minimizing disruptions to workflow.
Ensured compliance with policies and safety standards, reducing risk and maintaining a safe, efficient work environment.
SALES ASSOCIATE 01/2010 - 08/2012
Wal-Mart
Greeted customers warmly, boosting customer satisfaction and enhancing the overall shopping experience. Assisted customers in finding products, increasing sales and improving customer engagement. Maintained a clean, organized work area, ensuring a safe, inviting environment for customers and staff. Tagged new merchandise and updated signs, ensuring accurate product information and promoting sales. Met merchandising standards by stocking and facing products, maximizing sales potential and enhancing store appeal.
Followed checklist to complete store opening and closing, ensuring operational efficiency and maintaining security. PACKAGE SORTER 04/2007 - 04/2011
UPS
Sorted packages under 25 pounds to 20+ Georgia locations, ensuring on-time and accurate deliveries to improve operational efficiency.
Coordinated package sorting across bins and belts, reducing errors and speeding up processing times for timely distribution.
BACKROOM ASSOCIATE 01/2005 - 12/2007
TJ Maxx
Provided customer service support when needed on the sales floor. Received and counted stock items, recording data manually or on computer for inventory purposes. Maintained a clean, neat and organized stockroom environment. CASHIER 01/2005 - 06/2005
Chick-fil-a
Discounted purchases by scanning and redeeming coupons. Answered customer inquiries regarding store policies and procedures. Counted and balanced cashier drawers.
Education
Clayton State University - Morrow, GA Bachelor of Science Psychology, 12/2009
American Public University - US Master of Business Accounting
Completed coursework towards
Assessments
Administrative Assistant/Receptionist, Highly Proficient, 09/01/20 Accounting Skills: Bookkeeping, Familiar, 09/01/20 References
References available upon request.