Customer Service Cleaning Services

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

COURTNEY GUM

***- ***-**** ******@*****.*** Mooresville, NC 28115 Proven track record of enhancing client satisfaction and increasing repeat business at LKN Cleaning, leveraging exceptional customer service and Microsoft Outlook proficiency. Adept at cultivating relationships and delivering meticulous cleaning services, demonstrating outstanding organizational skills and a commitment to excellence. Detail-oriented cleaning professional with practical approach to maintaining cleanliness and order. Committed to delivering thorough and efficient cleaning services, ensuring high standards of hygiene and customer satisfaction through meticulous attention to detail and consistent effort. Customer service Microsoft outlook

Exceptional Multitasker Organized and Detail Oriented Punctual and Professional Quick and Adaptive Learner Patience and Communication Payment collection

LKN Cleaning

August 2008 - January 2021

HOUSE CLEANER

Received incoming calls for potential new clients

and scheduled walkthrough, also scheduled weekly

or monthly cleanings all through microsoft outlook Enhanced client satisfaction by delivering

thorough and extent cleaning services tailored to

individual needs

Increased repeat business by maintaining excellent communication with clients

Cultivated strong relationships with a diverse

client base, servicing private residential customers on a weekly basis and collaborating with

commercial entities as required

Orchestrated and managed deep cleaning

operations for move-in/move-out clients,

delivering a comprehensive top-to-bottom

cleaning and sanitization of properties to uphold

the highest standards of sanitation and

presentation

Dollar Tree

January 2019 - April 2019

CASHIER/CUSTOMER SERVICE REPRESENTATIVE/SALES ASSOCIATE Upheld exemplary standards of cleanliness and

organization within the store, consistently

ensuring fully stocked shelves to enhance the

overall shopping experience

Demonstrated exceptional accuracy and eciency

while operating the cash register, contributing to a seamless and error-free transaction process

Provided attentive and personalized customer

service, going above and beyond to guarantee

customer satisfaction and a positive shopping

experience

Proactively managed inventory levels, ensuring

optimal stock availability at all times to meet

customer demand and maintain operational

eciency

EDUCATION

Mitchell Community College August 2012

GED

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