Qa Analyst Financial Services

Anmol Chawla

Oakland, CA *******@*******.*** +1-628-***-****

linkedin.com/in/anmol-chawla-054509245

SUMMARY

Detail-oriented QA Analyst with 5+ years of experience ensuring the quality of complex web-based and client/server applications, primarily in the banking and financial services sectors. Proven expertise in functional, integration, regression, and security testing using tools like Testrail, JIRA, and QTP. Adept at writing SQL queries for backend validation and driving collaboration between cross-functional teams to resolve defects swiftly. Strong analytical skills and a commitment to improving software quality and QA processes through innovation and precision. TECHNICAL SKILLS

- Testing Tools: QTP (QuickTest Pro), Testrail, JIRA, Quality Center, Test Director

- Languages: SQL, Java, Python, C

- Automation & Scripting: VBScript, HTML, XML

- Databases: Oracle, DB2, MS Access

- Operating Systems: Windows (98/NT/2000/XP), Mainframes, macOS

- Other Tools & Skills: MS Office Suite (Word, Excel, PowerPoint), Familiarity with LoadRunner, Bug Tracking, Test Plan & Case Documentation, Agile Methodologies PROFESSIONAL EXPERIENCE

Royal Bank of Scotland - QA Analyst / QA Tester

Nov 2019 - Aug 2021 India

- Spearheaded testing for Home Banking and Customer Service applications, enhancing system reliability for thousands of retail users.

- Developed and executed detailed test plans and cases; managed execution and defect tracking in Testrail and JIRA.

- Automated critical test scripts using QTP, reducing regression testing time by 30%.

- Collaborated closely with developers to triage, report, and resolve defects, improving bug resolution time by 25%.

- Wrote SQL queries to validate data integrity across Oracle and DB2 databases.

- Contributed to secure login and transaction validation processes, enhancing the application's security posture.

- Participated in weekly Agile meetings and brainstorming sessions to refine QA strategies and share process improvements.

Tools: .NET, ASP.NET, Oracle 8i, DB2, VB 6, Windows XP, QTP 8.2, Testrail, JIRA, XML, HTML ICICI Bank - QA Analyst

May 2017 - Oct 2019 India

- Led QA efforts for web-based loan processing modules, improving reliability of real estate secured loan systems.

- Designed and executed comprehensive test cases covering payment processing, claims, and customer data updates.

- Conducted functional, integration, regression, and security testing, identifying and documenting over 100 critical defects.

- Utilized Quality Center/Test Director for test management, defect tracking, and reporting, ensuring transparent QA processes.

- Collaborated with cross-functional teams to troubleshoot issues and improve system performance and compliance.

- Wrote and executed SQL queries to validate backend data consistency and performed month-end reconciliation audits.

- Actively contributed to Agile QA implementation, participating in requirements reviews, design reviews, and sprint meetings.

Tools: Quality Center, Test Director, Java, DB2, SQL, Windows XP, XML, HTML

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