Senior Software Qa Tester

Nisha Khanal

Lorton,VA ***** 703-***-**** ******.**@*****.***

Permanent Resident Security Clearance - MBI Clearance

SUMMARY

Highly accomplished and results-oriented Senior Software QA Tester with comprehensive experience across the full system development life cycle, including the design, development, and implementation of test plans, test cases, and testing processes.

PROFESSIONAL EXPERIENCE

SAT Tester

March 2024 - Present

Internal Revenue Service, Lanham, MD

●Ensure that systems and enterprise capabilities comply with requirements and standards through formal verification methods.

●Evaluate discrepancy reports and conduct integration testing to validate fixes impacting system and enterprise functionality.

●Provide direct support to customers for system integration, testing, evaluation, and transition activities.

●Independently develop and execute test scripts to ensure software quality for production releases and certify system changes.

●Create expert-level test plans and requirements documentation.

●Perform solution testing to confirm alignment with business needs

●Maintain the integrity and accuracy of test databases.

●Distribute test data from the control database to development teams to support comprehensive unit testing.

●Execute regression tests and perform manual testing as necessary.

●Conduct API testing using SOAPUI and REST.

●Track and manage defect statuses throughout the testing lifecycle.

●Deliver quality assurance testing across all systems to ensure high-quality product releases.

●Assist with system deployment rollouts and maintain supporting documentation.

●Generate defect lists for resolution and inclusion in future application releases.

●Collaborate with analysts and developers on test planning, issue resolution, and test results.

●Manage the release process for all baseline IT infrastructure changes, ensuring adherence to established procedures throughout project lifecycles.

●Maintain comprehensive process documentation, recommend improvements, update records, and communicate changes to relevant stakeholders.

UAT Test Coordinator/Test Analyst

January 2023 - March 2024

NOAA/ Syneren Technology, Silver Spring, MD

●Track UAT and training issues throughout the project lifecycle for all NOAA end users.

●Conduct functional and regression testing of reports using SQL and other data analysis tools

●Coordinate with cross-functional teams to identify and prioritize data requirements.

●Participate in project planning and estimation activities.

●Ensure that UAT processes, schedules, test scripts, and participants are effectively coordinated within NOAA.

●Communicate regularly with stakeholders to keep them informed of UAT progress and outcomes.

●Collaborate with the testing team to continuously improve testing processes.

●Maintain and regularly update the Master Stakeholder Registry.

Manual/System Tester

March 2016 – Aug 2022

Dept of Commerce, US Census Bureau, Suitland, MD

●Analyzed business and functional requirements to develop effective test strategies.

●Created and maintained test plans, test scenarios, and test scripts.

●Executed test scripts and documented results to verify system functionality and compliance.

●Utilized TOAD to write complex SQL queries for validating data against business rules.

●Collaborated regularly with clients and development teams to gather requirements and clarify design specifications.

●Actively participated in all phases of the defect management lifecycle.

●Used Reflection X to connect to servers and validate Cron jobs and batch jobs.

●Delivered demonstrations to end users and stakeholders to showcase functionality and gather feedback.

●Performed thorough regression testing after each bug fix.

●Played a key role in testing the Oracle database migration from 11G to 19C.

●Estimated, prioritized, and coordinated quality assurance testing activities.

●Trained new hires on company policies and procedures using targeted training methods.

●Partnered with device manufacturers, product managers, and developers to test and optimize mobile products.

●Communicated training schedules and tracked progress for all team members.

●Created detailed reports on training outcomes and maintained accurate training records.

●Collaborated with the QA team to continuously enhance testing processes.

UAT Test Analyst

April 2015 - March 2016

State of Maryland DHRIS – CHESSIE / XEROX-TCC, Elkridge, MD

●Identified testable scenarios and prepared detailed test cases.

●Developed and executed system, regression, and UAT test cases based on business requirements.

●Executed test plans and UAT cases, logging defects as necessary.

●Ensured requirement traceability across all test cases.

●Facilitated and participated in test case conformance reviews.

●Validated BI reports for data accuracy and completeness.

●Collaborated with test leads and developers to define testing scope.

●Logged and tracked defects identified during application testing.

●Performed UAT regression testing following defect resolution.

●Conducted manual testing of CHESSIE applications.

●Provided regular testing status updates to the testing coordinator.

●Participated in testing status meetings to discuss progress and issues.

●Attended UAT walk-through sessions with system testers, business analysts, and developers

●Tested mobile devices to verify proper configuration, operation, and functionality.

UAT Analyst

January 2014 - Feb 2015

Lockheed Martin, Arlington, VA

●Documented expected results in Quality Center and traced test cases to corresponding requirements.

●Actively participated in pre-testing activities by reviewing documentation, use cases, test plans, and collecting test data.

●Performed load, performance, and stress testing using the Mercury LoadRunner HP tool.

●Demonstrated working knowledge of Team Foundation Server (TFS).

●Planned and reviewed test cases for functional, performance, database, and user acceptance testing.

●Designed and documented test procedures and cases for UAT, functional, and integration testing.

●Participated in user acceptance testing (UAT) and reviewed user feedback.

●Performed integration testing on application code and design.

●Used QuickTest Pro to automate functional and regression testing

●Created documentation in SOAPUI for web service testing

●Executed multi-user performance tests and other features using the LoadRunner Controller

●Conducted integration testing of the complete retail management system.

●Participated in test plan walk-throughs with project team members.

●Gathered requirements for integrating the POS system with the supply chain system.

EDUCATION

●Strayer University, Washington DC -Associate of Science in Computer Science GPA: 3.65/4.0

●Kathmandu University, Kathmandu, Nepal - Bachelor of Science in Computer Science

ADDITIONAL SKILLS

Testing & Reporting Tools: QTP (QuickTest Professional), HP ALM / Quality Center / TestDirector, LoadRunner, WinRunner, JUnit, SOAP UI, REST Assured, IBM Engineering Test Management (ETM), Adobe Analytics

Operating Systems: Windows, iOS, Android

Defect & Test Management Tools: Microsoft Test Management, Azure DevOps, ServiceNow, IBM ETM, HP ALM / Quality Center / TestDirector

Databases & DBMS: Oracle (12c), MS SQL Server (7.x/2000), Microsoft Access, MongoDB

Business & Design Tools: Rational Suite, Microsoft Visio, TOAD, Reflection X, XMLSpy

MS Office Software: MS Office Suite (Word, Excel, PowerPoint, Visio, Project)

Methodologies: Agile, Waterfall, SDLC (Software Development Life Cycle), RUP (Rational Unified Process), UML (Unified Modeling Language), RAD (Rapid Application Development), JAD (Joint Application Development), 508 Compliance Testing, CRM (Customer Relationship Management), SWOT Analysis

Scripting & Programming Languages: HTML, SQL, PL/SQL, Java, UNIX Shell Scripting, JSON

Bug Tracking & Reporting Tools: JIRA, Serena Team

Business Analysis Skills: Business Definition, Requirements Analysis, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis

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