Customer Service Fort Lauderdale
Resume:
Elizabeth Davidoff
Tamarac, FL
*********.********@*****.***
Authorized to work in the US for any employer
Work Experience
Repair Manager
Southern Cross Aviation - Fort Lauderdale, FL
June 2009 to April 2019
Managed all Repairs for Aircraft Parts Sales and Service Company. Customer Service Representative
BFGoodrich Aerospace - Fort Lauderdale, FL
April 1997 to January 2009
Coordinated all repairs with customers for general, regional and heavy air transport airlines. Handled over 1500 accounts. Worked well with deadlines.
Office Manager
Eastern Air Parts - Fort Lauderdale, FL
February 1995 to April 1997
Responsible for sales and procurement of all aircraft parts, accounting, payroll and repair coordination as well as hiring and training of personnel.
Education
High school or equivalent in Business Administration Springfield Gardens, New York, St. John's University- Flushing, NY - New York, NY Certificate Purchasing and Inventory Management
FAU
Skills
• Microsoft Office, Microsoft Word, Excel, Communications, Customer Service, Public Relations.
• CSR
• Customer Care
• Customer Support
• Customer Service
• Procurement
• Purchasing
• Aircraft Maintenance
• Freight Experience
• Accounts Receivable
• Avionics
Assessments
Customer Focus & Orientation — Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Proficient
Sales: Influence & Negotiation — Highly Proficient November 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
"The Christmas Gift" by E.L. David
August 2011
A Children's Book about a Christmas miracle.
Additional Information
In addition to the aforementioned, before moving to Florida in 1994, I was the Admin. Asst. to the president of Export-Import Air Service, Inc. and F.A.S. Trucking, Inc. for 6 years. After that, I was the administrative assistant to senior partner of the international trade and development law firm of Serko & Simon at One World Trade Center, NYC for 2 years before starting my own air freight trucking company at JFK International Airport. I was recruited to the JFK Women's Association's Board of Directors and served for 2 years. When my children were of school age, I opened a toy store and children's party place called Toymania & Partymania in Long Beach, New York with weekly Mommy and Me classes.
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