Customer Service Guest Services

Employment History

**/**** -

**/****

Hotel Manager

Jalaram Inc., Chariton, IA

Planed, directed and coordinated activities of hotel Processed payroll

Responsible for employee and customer recruitment and onboarding new hires

Completed training of staff,

Kept an accurate inventory of supplies and ordered all hotel supplies

Scheduled staff,

Met and exceeded all my revenue goals and labor costs Achieved all my Hotel's budget goals while delivering exceptional quality guest services.

Completed many of our lower level maintenance tasks 07/2019 -

03/2020

Cashier

Gasland Express inc, Chariton, IA

Completed cashier clerk duties

Worked in and maintained kitchen

Provided excellent customer service

Completed key-holder duties

Ensured location was clean and ready for customers 05/2019 -

07/2019

Cashier,/dishwasher/cook/waitress

Last chance store, RUSSELL, IA, None Selected

10/2018 -

01/2019

Cashier/waitress/dishwasher

Last Chance, russell, IA

Multi-tasking position 2nd time working for this company. 02/2018 -

10/2018

Lead Housekeeper& Certi -Lifeguard

Honey Creek Resort, Moravia, IA

Cleaning 1 to 4 bedroom 2 bath cottages and hotel rooms. Certified in shallow-water and CPR which I used to supervised their indoor water park parttime.

01/2015 -

10/2015

cashier/waitress/cook/dishwasher/

Last chance, russell, IA

Very multi-tasking position. Which I performed by myself all at same time daily on a closing shift. General cleaning etc. 10/2014 -

05/2015

Bartender

Harley Haven Bar, russell, IA

Confidential

Tending bar, making and serving drinks. General cleaning. 08/2005 -

05/2013

manager

Brooms inc, Oskaloosa, IA

Delegating and overseeing a team of 15 to 25 employers daily. Answering calls from new clients and setting up and writing of contact proposals .

05/2002 -

08/2004

QUALITY AUDITOR

EPC, GRINNELL, IA

CHECKING PARTS/MEASURING PARTS ETC.

05/2002 -

08/2004

quality manager

ENGINEERED PLASTIC COMP, GRINNELL IA, IA

Inspecting plastic parts by measuring quality products and parts. Overseeing product labeling etc of plastic injected mold press Maytag, Lennox, plastic car parts.

01/2001 -

01/2002

shift manager

MC DONALDS, OSKALOOSA, IA

delegated my team to their daily shift positions. Overseeing my teams work duties also work performance. Accounting and deposit of daily total deposits.

10/1997 -

03/1998

WAITRESS

JUDY CAFE, WEEPING WATER, NE

10/1996 -

04/1997

HOUSEKEEPER

MOTEL 6, OMAHA, NE

08/1996 -

08/1996

FOOD SERVER

CHARITON MANOR, CHARITON, IA

C.N.A.

10/1993 -

12/1993

FOOD SERVER

PIZZA HUT, CHARITON, IA

WAIT ON CUSTOMERS-SERVE-CLEAN

08/1990 -

08/1991

Waitress

BURNS BROS TRUCK STOP, Overton, NE

Taking food orders, served food orders, bussing tables, basic cleaning duties.

05/1991 -

07/1991

CAR HOP

A & W, LEXINGTON, KY

Ability Summary

Experience in receiving and disbursing money in establishments, including the use of electronic scanners, cash registers, and related equipment. Education History

Diploma

High School Diploma

Knoxvillle High School, Knoxville

Occupational Licenses, Certificates and Training

None Specified

Additional Information

I am a rule oriented organized fast-paced and eager to learn and be trained in anything. I am excellent at public relations in dealing with customers along with impeccable communication skills. I enjoy working as a team or I can work alone independently and responsibly. I am a natural born leader and I have incredible integrity. As well as flexible and reliable at getting the job done in the right way that is expected of me at a company. I don't just want a job I want a career and making a difference at whatever it is that I am doing in the world.

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