Quality Control Inventory Management

DENNIS BLOOMQUIST

Canton, Ohio ***** 330-***-**** ***********@****.*** https://www.linkedin.com/in/dennisbloomquist

SUMMARY

A servant leader, who is customer driven. A talented and dedicated training consultant, with demonstrated expertise in operations execution, corporate instruction, quality control, classroom instruction, training and development, coaching, presentations, documentation, compliance, and strategic planning. A proven aptitude for evaluating training programs, recommending improvements, and developing materials to enhance effectiveness and instruction quality. Builds top-performing teams and develops collaborative partnerships with senior executives to ensure operational alignment. Driven to achieve results and exceed expectations to ensure the long-term success of an enterprise.

EXPERIENCE

7-ELEVEN / SPEEDWAY, Cleveland, Ohio

Field Training Consultant, 2016-2024

Assisted with equipping new and existing field operations employees with skills needed to lead a team and successfully operate a store.

Evaluated the success of the training programs and recommended improvements to upper management to enhance effectiveness.

Assessed program effectiveness and implemented improvements to increase the quality of instruction.

Consulted with organization management to assess needs and plan improvements.

Implemented cross-training to improve depth of skill sets within the team.

Monitored training reports within the learning management system for respective roles to promote initial and annual training completion.

Coordinated logistics of and delivered training to up to 25 personnel per session, conducting three trainings per week.

Used communication, coaching, and feedback skills to facilitate instructor-led training classes.

Offered feedback to AL and MLs on participants’ engagement, participation, and knowledge during classes.

Communicated progress to field representatives within appropriate time frames.

Provided prompt, efficient, and courteous service and interactions with learners, and responded to their concerns in a professional manner.

Collaborated with SL / CSL / AL / MM on training procedures for store management and staff.

Equipped ASL / SLs with additional soft-skills training to increase their on-the-job effectiveness.

ADDITIONAL EXPERIENCE

Field Inventory Management Specialist, 2009-2016. Acted as lead trainer in the rollout of Blue Cube back-office and Point-of-Sale (POS) systems. Conducted training in more than 200 stores. Trained over 150 stores on basic and advanced inventory management principles. Completed monthly QA visits to gauge execution of stores’ inventory management. My store group was routinely in the Top 5 of the entire company. Completed monthly food safety inspections to gauge store execution of food safety programs. Tracked inventory management metrics for stores in my market, focusing on continuous improvement.

Area Leader, 2001-2009. Directed operations for 12 to 18 stores in hiring, training and development, P&L review, loss control, budgeting, labor, metrics, sales promotions, ordering, store cleanliness, and customer service. Collaborated to create plans to help stores execute company goals. Presented topics at Market and Zone meetings to ensure a unified message was understood by store leaders. Served as initial member on the Market Committee for Store Safety Awareness, creating the position of Safety Captain and monthly highlights of store execution. The committee’s actions led to a significant drop in store injuries and ORIR figures.

Store Leader, 1999-2001. Directed daily operations to ensure a store met or exceeded company goals. Hired, trained, and Developed staff to provide customers a shopping experience that ensured their return. Scheduled staff to meet the needs of the customer. Worked with vendors to ensure proper amount of products were available for the customer.

EDUCATION

MALONE UNIVERSITY, Canton, Ohio

B.A., Mathematics Teacher Education

CERTIFICATIONS

NRFSP Certified Proctor, 2022

Certified Proctor, ServSafe, 2016

PROFESSIONAL SKILLS

PPT

MS Suite

CRM

Project Management

Strong Verbal and Written Communication

Point-of-Sale Operation

Sales Leadership

People Management

Collaboration

Adaptability

Time Management

Critical Thinking

Organization

Presentation and Public Speaking

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