Talent Acquisition Business Partner

Jill Rich, aPHR

**** **** ****** ******, ** ***** 309-***-**** **********@*****.*** www.linkedin.com/in/jill-rich-aphr-54293750

Human Resource Business Partner Noridian Health Care (Remote) 9/2022 to 09/2023

Assists in strategic planning and provide insight on relationships and interrelationships of units throughout the enterprise to prove overall outcomes and to improve efficiency and effectiveness in performance.

Advises and collaborates with business units to resolve difficult issues by identifying workforce trends, utilizing a structured approach to problem solving, and determining and documenting a course of action.

Identifies the training needs of the assigned unit and makes recommendations for appropriate solutions.

Creates and interprets organizational policy. Reviews policy and establishes disciplinary action.

HR Generalist 83bar Patient Activation Co. (Remote) 2/2022 to 9/2022

Leverage a hands-on strategic HR leadership background to develop a new department for an international start-up company pivoting away from a professional employer organization (PEO) model. Accountable for multiple HR functions including recruiting & retaining global talent, payroll administration, benefits enrollment, onboarding, and exit interviews.

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Created a progressive & comprehensive guide using Google Suite and PowerPoint to effectively train employees on the company’s new policies, mission, and vision while fostering a cohesive culture of engagement and inclusiveness.

Partnered with vendors on implementing a next-generation HRIS platform to be used for talent acquisition, job postings, surveys, training, and pipeline management for targeting quality new hires.

Spearhead DE&I awareness initiatives through extensive research and data gathering on industry trends, organizing a committee of key influencers and partners from multiple departments, and training supervisors on enforcing these policies within their teams.

Teamed with the finance department on creating and administering a budget and with executive personnel on a project timeline for completely transitioning off the PEO model.

Employment Security Representative Illinois Department of Employment Security (IDES), Rock Island, IL 4/2021 to 2/2022

Incorporated subject matter expertise to assist in the individual professional development of diverse, multicultural job seekers. Monitored an applicant’s work search progress to determine unemployment insurance payments.

Adjudicated benefit claim issues, and provided eligibility determinations centered around state, military, federal, and pandemic-related circumstances.

Contributed to lowering unemployment numbers by effectively sourcing suitable job openings for individuals utilizing the Illinois Labor Exchange system. Provided placement, and follow-up services, and conducted informative transformational workshops (resumé writing, cover letters, & interviewing) for workforce readiness.

Human Resources Manager Compass Group/Genesis Health Systems, Davenport, IA 11/2017 to10/ 2020

Recognized for adaptability and ingenuity in performing multiple HR functions at five locations throughout Iowa and Illinois. Provided critical support to employees and managers onsite and in remote settings during a period of transitioning that included a merger & acquisition and navigating through a crippling pandemic.

Partnered with executive leadership and managers in implementing policies and procedures to support the organization’s mission and vision. This consisted of gaining buy-ins through detailed Q&A sessions to minimize resistance to adoptive business practices in the face of ambiguity.

Collaborated with legal counsel on employment litigation, preparing responses, and conducting internal reviews adhering to applicable employment compliances.

Navigated organizational effectiveness programs designed to elevate talent acquisition, employee retention, and DE&I awareness activities to foster a positive, cohesive workplace culture.

Rapidly spearheaded COVID workforce strategies to reduce employee burnout by introducing flexible work schedules, preventative health & safety measures, and advocating merit increases to retain quality staff.

Human Resources Manager Gastroenterology Associates, Bettendorf, IA 2/2016 to 11/2017

Drove organizational structure, competitive compensation packages, HRIS execution, workflow efficiencies, and talent acquisition & retention strategies for clinics and offices that included the following:

Tasked with creating clear and concise content for writing employee job descriptions, performance evaluations, investigation forms, and progressive discipline practices and termination documents. Facilitated background checks, salary offers, onboarding, and training.

Entrusted with administering benefit and compensation packages that involved timely resolution to filed claims, change reporting, annual enrollments, and diligently reviewing policies with vendors for cost-effectiveness while offering quality coverage options for employees.

Analyzed pay ranges and wage analysis in proper EEOC categories to ensure a competitive pay structure was aligned with similar clinics. Coordinated succession planning with management to discuss merit increases, performance reviews, and motivational tactics to foster positive work culture and retention.

EDUCATION

University of Northern Iowa, Cedar Falls, IA Bachelor of Arts

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