Administrative Assistant Customer Service
Resume:
Efficient, detail-oriented Administrative Assistant with profound experience and proven track record in operations management, event planning, and customer service; adaptable and capable of multitasking seamlessly in an ever-changing environment.
Highly skilled in team collaboration, showcasing adept leadership and coordination abilities. Strong background in remote communication and calendar management for seamless operations. Resourceful and enthusiastic professional with substantial experience in the travel industry, trained on Apollo and Sabre programs. Dynamic, and transparent communicator with expertise in customer/client relationship cultivation and data gathering. Versatile and adept at organizing orientation programs and internal training, delivering excellent customer service in fast-paced environments. Areas of Expertise
Administrative Assistance
Database Management
Telephone Etiquette
Stakeholder & Vendor Relations
Scheduling & Travel Arrangements
Project Management
Office Support
Strategic Planning
Research
Calendar Management
Advanced MS Office Suite
Process Improvement
Key Accomplishments
Enhanced team performance and cohesion by effectively managing staff and delegating specific program guidelines.
Achieved successful project outcomes by contributing to developing and implementing initiatives aligned with team goals.
Realized substantial growth through ample learning opportunities and strong relationship-building. Career Experience
As Good As Gold Rescue Organization Palatne, IL 2014 – Present Administrative Assistant
Administer remote operations, and oversee administrative tasks, ensuring smooth functioning. Lead and guide teams toward achieving objectives and goals. Plan and organize events, coordinating logistics and managing details. Coordinate and manage schedules to facilitate appointments for the home visit team. Develop agendas and compile necessary materials for meetings. Communicate effectively with in-house managers, coworkers, and external collaborators through verbal and written channels.
Contributed valuable insights and assistance to fundraising efforts, catalyzing the advancement of key initiatives.
Demonstrated unwavering confidence and self-motivation in consistently delivering exceptional results within a 100% remote work environment.
Facilitated seamless communication and collaboration among coworkers through effective verbal and written exchanges.
Implemented meticulous follow-up procedures to ensure thorough attention to detail and completion of tasks.
Proficiently managed schedules and calendars, optimizing time management and organizational efficiency.
Successfully orchestrated events, achieving seamless execution and impactful outcomes. Mother's Trust Foundation Lake Forest, IL 2009 – 2014 Administrative Assistant
Established organizational goals, strategic plans, and objectives for fundraising efforts and events in collaboration with departmental leaders. Managed calendars and coordinated meetings to ensure efficient scheduling and planning. Utilized social media and communications platforms effectively to elevate outreach and engagement.
Organized seamless event planning, fostering team collaboration to execute events that met or exceeded objectives.
Mastered schedule management, ensuring timely completion of tasks and efficient allocation of resources.
Synchronized calendar management, improving organization and coordination of activities to streamline operations and maximize productivity.
Education
Completed Coursework Towards Bachelor of Arts (B.A.) Depauw University Greencastle, IN Joy Gibson
Virtual Assistant Profile
***********@*******.*** • 847-***-****
LinkedIn • Lake Bluff, IL
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