Quality Engineer Continuous Improvement
Resume:
Felix Moreno
**** ********* *****, ******* *****, 78574
*****.******@*****.***
https://www.linkedin.com/in/felixmoreno
P R O F I L E
Professional Quality Engineer with extensive experience managing the Quality process to meet and exceed customer expectations, implementing continuous improvement and quality improvement processes using Lean Six Sigma training. Proven ability to lead and motivate team members by demonstrating result and detail-oriented output, by being a problem-solving process and quality management leader for the Industry per IATF 16949 and ISO 9001 with excellent bilingual verbal and written communication skills in English and Spanish. S K I L L S
5S, 8D, Assembly, Auditor, Communication, Continuous Improvement, Contract Review & Requirements, Corrective Action, Cost Prevention, Customer Quality & Satisfaction, DEMAIC, Electronics Engineer, Excel, Good Manufacturing Practice, IATF 16949, ISO 9001, IPC 610, ISO9001 Lead Auditor, Kaizen, Leadership, Lean Principles, Manufacturing, Microsoft Office, NQA-1 Lead Auditor, PCB, PCBA's, PDCA, PFMEA, PowerPoint, Printed Circuit Boards, Process Improvement, Product Quality, Quality Assurance, Quality Engineer, Root Cause Analysis, SAP, Six Sigma Training, SPC, Supplier Quality, Training, Value Stream mapping training, Visio, Word. P R O F E S S I O N A L E X P E R I E N C E
Volvo Trucks North America Greensboro, NC 04-2024 to Present Supplier Quality Engineer.
— Represent Volvo auditing suppliers.
— Responsible for the industrialization of products from sourcing phase through industrialization.
— Expert in the Manufacturing Process’ for Electrical Mechanical assemblies.
— Manage quality data in Volvo IT systems including certificates, APQP, PPAP, LPS, SEM, Index, SMA, etc.
— Monitor & guide suppliers establishing processes that consistently deliver parts per specifications.
— Work closely with Sourcing, Product management and Engineering Leaders to implement supplier qualifications, supplier changes, new product introductions.
— Manage/Support purchasing in the selection approval and qualification of suppliers.
— Perform source, First Article Inspections and audits.
— Analyze data to identify underachieving suppliers and monitor PDCA process to ensure improvement.
— Work in accordance with GTT Processes, Quality systems, the Volvo Way and the GTO values and behaviors.
— Manage portfolio of suppliers as assigned by Supplier Quality Group manager.
— Responsible for the quality of parts shipped by that supplier to any Volvo location.
— Review the RFQ content and secure all quality demands are present.
— Evaluate the need of and order different audits to assess risks at potential suppliers.
— Review and identify suppliers’ manufacturing risks and improvements potentials.
— Document in Handover document and handing over the sourcing case and experience to a colleague SQE.
— Educate suppliers of Volvo Quality Purchasing demands per the Supplier Quality Assurance Manual (SQAM).
— Excellent communication, diplomacy and strong project management skills.
— Safeguard suppliers are performing APQP (Advanced Product Quality Planning) for purchased parts.
— Review APQP and PPAP deliverables.
— Review critical characteristics, documentation, requirements and procedures at supplier.
— Approve/Reject PPAP submitted by Volvo suppliers.
— Participate in Part Handling Review.
— Contribute to resolving packaging instruction issues and engineering documentation.
— Worked independently (remote).
— Monitor management system reports on quality system compliance, status and improvement initiatives. TECO-Westinghouse Motor Company (TWMC), Round Rock, Texas. 01-2023 to 11-2023. Quality Engineer III SQE.
— Provide TWMC Quality Assurance Team with ISO 9001:2015 & NQA-1 management system training and guidance.
— Manage/Support the purchasing in the selection approval and qualification of suppliers; perform source, First Article Inspections and audits.
— Analyze data to identify underachieving suppliers and monitor PDCA process to ensure improvement.
— Coordinate and maintain internal audit schedules in accordance with ISO 9001:2015 quality management system standards and TWMC procedures and policies.
— Represent TWMC ensuring audit compliance with ISO 9001:2015, NQA-1 and other customer standards.
— Measure and monitor management system data and reports to management on quality system compliance status and improvement initiatives.
— Utilize corrective and preventive action processes to correct compliance nonconformance and program improvements as required per the management system.
— Review purchase orders and new contracts assuring quality requirements are communicated to suppliers.
— Interpret design specifications and drawings to assure compliance with customer contractual requirements. —
— Lead initial implementation efforts, change requests, policies and internal audit checklist.
— Review dispositions of nonconforming material and assign responsibility codes.
— Prepare Document Packages to comply with NQA-1 nuclear products requirements using EPC (Engineer- Procure-Construct) project structures or contract negotiation/management.
— Plan, implement and summarize methods to control and document product quality, services and processes. — Interface with Government customer on management system data, status and assist with management system insight through internal and 3rd party audit observations.
— Utilize Microsoft Office tools for the preparation of presentations, procedures, instructions and reports. Munters Corporation, Selma, Texas. 01-2021 to 12-2022. Quality Manager.
— Maintain, manage, verify and improve the Munters Operations ISO 9001-2015 Quality Systems certification. — Plan, lead, and oversee all testing activities for all products,
— Ensure compliance with company quality standards, look over customer planning, quality gating, test, closing and shipping assuring Quality and controlling defect risk.
— Monitor and report internal quality and warranty trends.
— Provide quality approval for release delivery to the customer.
— Participate in the development of quality assurance process standards and best practices.
— Educate personnel on Quality Assurance root cause analysis on recommend solutions and Standards for effective CAR/8D/RCA/CAPA root cause and corrective action via Six Sigma methods.
— Work in the development of PFMEA, PPAP, APQP, PCP Control Plans, FAI documents and procedures.
— Participate in the Lean Manufacturing efforts reducing one product line from 240 man-hours to 40. Panasonic Automotive Systems of America, Los Indios, Texas. 09-2007 to 09-2020. Senior Quality Engineer.
— Coach team in Operational Excellence, Root Cause Corrective Action, Problem Solving, Lean Six Sigma etc.
— Mentor, counsel, plan, and monitor KPI's improving quality, cost and delivery for all products.
— Monitor and assist in sales, prototype and Pilot builds for NPL (New Product Launches).
— Develop manufacturing processes and procedures assuring that set up and testing conform to form, fit and functional specifications, tolerances and customer requirements using APQP, BIQ System, PFD's, FMEAs, Control Plans, Inspection Standards and GD&T per IATF 16949 and of ISO 9001.
— Design and implementation of manufacturing fixtures and equipment.
— Apply 5S standards to Improve Quality, efficiencies and cost using Lean and Gemba methodology on manufacturing and business practices, handling fallout, MRB non-conformances and warranty claims.
— Walk the production process to assess where non-conformances are created before they become complaints.
— Prioritize resources to ensure balanced throughput to meet business and customer needs.
— Contain defective products within 24 hours using Quality Alerts.
— Recovered 6 MM worth of Material Review Board (MRD) products originally destined to be scrapped. Seagate Technology Inc., McAllen, Texas. 12-2005 to 07-2007. Senior Factory Quality Engineer.
— Develop, apply, revise, and maintain Quality Assurance System Standards for external hard drives.
— Achieve Metric and cost reduction goals, develop reports, monitor production yields and Engineering Changes and resolve quality and process issues, First Article Inspection (FAI) Approval, respond to customer concerns, coordinate facility audit activities, writing and validating Workmanship Standard procedures and documents. Autosplice Inc., McAllen, Texas. 04-2005 to 11-2005. Sales Engineer
— Technical liaison between customers and Autosplice managing interdepartmental effort assuring customer requirements in accordance with ISO, QS and IATF 16949 guidelines. Photocircuits Corporation, McAllen, Texas. 08-1992 to 09-2004. Field Service Applications Engineer.
— Liaison for Customers and Manufacturing Plants on technical matters regarding printed circuit boards PCB's.
— Work with manufacturing, sales, quality and purchasing providing customer quality solutions.
— Provide hands-on assistance in production startup and troubleshooting at the customer site.
— Resolve form, fit and function issues between the PCB’s and metal or plastic parts with GD&T knowledge.
— Present IPC 610 technical seminars on PCB manufacturing and assembly including reflow and wave soldering. Bosl & Roundy Services Inc., Brownsville, Texas. 08-1988 to 07-1992. Supplier Contact Engineer.
— Interface with Delco Electronics. Assisting with Technical and Quality Assurance support to Bosl+Roundy Manufacturer Representatives and Blaupunkt.
Delphi, Matamoros, Mexico. 08-1985 to 07-1988.
Supervisor Receiving Inspection and Manufacturing.
— Manage up to 50 employees keeping positive relationships, assuring incoming quality, improving production.
— Proposed and implemented C=0 and Dock to Stock replacing Mil Std 105.
— Implemented Kanban (Lean Manufacturing) cut 20000 PCs. between processes to 256 PCs. E D U C A T I O N
Universidad Autonoma de Nuevo Leon. Monterrey, Mexico. Bachelor's Degree. Electronics Engineer NQA-1 Lead Auditor
ASME BPV Code, Section IX: Welding Brazing, & Fusing Qualifications ISO-9001 Lead Auditor
Quality Management Systems Auditing (QM) TPECS
Management Systems Auditing (AU) TPECS
Leading Management System Audit Teams (TL) TPECS
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