CAYLA ROBINSON
EXPERIENCE
CRU Lounge - Downtown Columbus
Skilled at multitasking in high-energy
settings, providing fast, friendly service,
and maintaining a clean and organized
work area. Adept at upselling
beverages and handling large orders
during peak hours while ensuring
customer satisfaction.
PROFILE
Engaging and managing the overall experience for VIP guests Providing and upselling bottle services
Providing excellent service and building relationships with clients Making drink recommendations, pouring and mixing drinks Accepting orders for drinks, food, and additional services Addressing concerns and ensuring customer satisfaction Working a fast-paced environment
Team Lead 2017 - 2019
Auntie Anne’s
Shift Manager Apparel Associate 2019 - 2024
Walmart
Oversaw daily store operations, which included managing cashiers, controlling inventory, and providing exceptional customer service in a high-volume retail setting.
Engaged with customers and supported sales as part of the core responsibilities. Monitored inventory levels, performed stock counts, and managed restocking to minimize out-of-stock occurrences.
Served as a link between staff and upper management, relaying feedback, concerns, and suggestions to enhance store performance. Directed and coordinated the activities of Crew Members, including managing break schedules.
SKILLS
Manhattan, New York
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EDUCATION
Georgia Southern University
August 2019 - May 2022
Bachelor Degree of Fashion
Merchandise and Apparel Design
CPR & First Aid Certified
Modifying or fixing customers' clothing and other items, including hemming, mending, lengthening, and adjusting seams.
Fitting clothing on customers to assess the necessary alterations. Creating garments and other items based on customers' specifications and preferences.
Demonstrating a keen attention to detail and precision to guarantee a perfect fit for the final product.
Performing administrative duties.
Math Skills
Communication & Positive Attitude
Time Management
Customer Service
Multitasking & Adaptability
Point of Sale
Salesmanship
Server 2024
Olive Garden
Providing excellent customer service and ensuring a positive dining experience for guests
Taking orders, serving food and drinks, keeping tables clean, and handling payments
maintain knowledge of the menu and fresh ingredients Work collaboratively with other staff members
Participate in end-of-night cleaning duties
Ability to manage multiple tasks and maintain organization