Human Resources Property Management
Resume:
SKILLS
EXPERIENCE
Matt Allen
801-***-**** ***********@*****.*** Salt Lake City, Utah 84108
Detail-oriented Human Resources professional with 15 years of HR experience and proven knowledge of employment best practices, property management, team building, and making HR approachable and respected by employees. Aiming to leverage my abilities to successfully fill a HumanResources role on your team.
• Marketing program development • Tenant screening
• Regulatory compliance • Team recruitment
• Property operations • Lease agreement management
• Site inspection conduction • Tenant relations
• Property inspections • Property management
• Employee mentoring
REGIONAL PROPERTY MANAGER
Summit Management Group
Missuola, MT
June 2022 - March 2025
• Leveraged HR knowledge and experience to learn the position on the job as needed by the company. Organized regular meetings with staff members to discuss operational issues affecting the region's properties.
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Monitored regional property performance indicators such as occupancy levels and tenant satisfaction ratings.
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Reviewed monthly reports on income and expenses related to each property managed by the organization's regional division.
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• Conducted periodic audits of all regional properties to identify areas of improvement.
• Resolved tenant disputes through effective communication and negotiation techniques. Provided leadership support for staff members by coaching them on best practices for customer service delivery.
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Performed market research on local rental trends in order to inform pricing decisions for each property within the region.
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• Liaised regularly with community association members to verify satisfaction.
• Ensured compliance with all tax credit requirements and regulations. DIRECTOR OF HUMAN RESOURCES
Summit Management Group
Missuola, MT
July 2018 - June 2022
• Established HR department, processes, and culture from the ground up.
• Maintained accurate records related to personnel files, payroll processing and benefits administration.
• Managed payroll processing and administered employee benefit programs. Developed and implemented comprehensive HR policies and procedures to ensure compliance with applicable labor laws.
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Created an internal communication plan to keep employees informed of company news and changes in policy or procedure.
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Partnered with legal counsel to provide advice on employment law issues such as wage and hour regulations, discrimination claims and other labor-related matters.
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• Facilitated team building activities to promote a positive work environment among staff members. Provided strategic guidance to senior management on all aspects of human resources, including performance management, employee relations, compensation, benefits, training and development.
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• Organized employee recognition events to reward outstanding contributions from staff members. Investigated workplace incidents involving harassment or misconduct in accordance with company policies.
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Coached managers on proper use of performance management tools to ensure consistent application of standards across the organization.
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Implemented an onboarding program for new hires that included orientation sessions and information about the company's culture.
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• Designed job descriptions that accurately reflected the duties required for each position.
• Managed employment records and personnel data.
• Facilitated dispute resolution between employees and management.
• Conducted first round of telephonic interviews for candidates to schedule interviews.
• Completed background checks on applicants to identify potential red flags. Searched for matching potential candidates for current openings by using advertisements and scouring job boards.
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Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
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Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
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Administered compensation, benefits, and performance management systems and safety and recreation programs.
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• Conducted new employee orientation to foster positive attitude toward organizational objectives. Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
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• Identified staff vacancies and recruited, interview, and select applicants. HR COORDINATOR
Cottonwood Residential
Salt Lake City, UT
June 2012 - June 2018
• Coordinated onboarding activities such as orientation, paperwork completion, and new hire training.
• Served as a resource for employees regarding questions about benefits eligibility or coverage.
• Assisted with payroll processing by verifying hours worked and ensuring accuracy of wages.
• Monitored employee performance, attendance, and absences to ensure compliance with policies.
• Advised management on effective ways to address disciplinary issues or grievances.
• Ensured compliance with all labor laws related to hiring practices and working conditions.
• Prepared documents for unemployment claims hearings or other administrative proceedings.
• Resolved employee disputes through mediation, arbitration, or other conflict resolution techniques.
• Reviewed human resource paperwork for accuracy and completeness by verifying and correcting data. Provided comprehensive administrative support to the human resources department, including coordinating recruitment activities and managing employee records.
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• Used consistent and non-discriminating process to select employees. EDUCATION
REFERENCES
LANGUAGES
• Developed, administered, and evaluated applicant tests. Administered compensation, benefits, and performance management systems and safety and recreation programs.
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COMMUNICATIONS
University of Utah, Salt Lake City, UT
Highland High School, Salt Lake City, UT
References available upon request
Spanish
Bilingual
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