Legal Administrative Data Management

Jennifer Cassella

**** ***** ****** **, **********, Pennsylvania, 18055, US

570-***-**** ********.*********@*****.***

Executive Summary

Results-oriented administrative professional with extensive experience in data management, workflow optimization, and office operations. Proficient in overseeing databases, managing team calendars, and ensuring accuracy in documentation. Adept at multitasking, from handling confidential records and payroll to providing legal administrative support and staff training. Strong background in utilizing various software systems including SAP, LIMS, and SharePoint, with a proven track record in improving efficiency and maintaining high standards of accuracy. Strengths

Sorting and labeling

Correcting discrepancies

Deadline-oriented

Data entry

Attention to detail

Overseeing databases

Workflow management

Efficient multitasker

Mail handling

Records management

Restocking supplies

Employee scheduling

Confidential records

Legal administrative

support

Payroll

Filing assistance

Recordkeeping

Database management

Managing office

operations

Contract reviews & edits

Requests for information

Managing Calls

Office administration

Digital file organization

Word processing

Internal communications

Microsoft Suite

Google Suite

Documents filing

Managed Team

Calendars

Faxing

Staff

Training/development

SAP

LIMS

TrackWise

ISOTrain

Document Coordinator

SharePoint

Teams

Tririga

RMUS

Education

High School Diploma

Pocono Mountain High School, PA 2001

Career

Administrative Coordinator / Instructor

Northampton Community College Fab Lab August - Present Calendar Management: Oversee the Fab Lab calendar, scheduling lab time for both members and non-members to ensure efficient facility use.and update the class schedule for the year to ensure smooth operations. Front Desk Support / Customer Service Representative: Provide callers with detailed and accurate information about Fab Lab and CIE programs, services, and memberships, directing them to the appropriate departments. Financial Transactions Coordinator: Manage customer payments for lab usage, ensuring accurate documentation, processing, and timely submission to the finance department. Communications Specialist: Design and maintain a weekly newsletter to engage members, promoting programs, events, and updates.

Instructor / Technical Trainer: Lead hands-on classes to teach participants the operation, safety procedures, and best practices for specialized machines.

Data Coordinator: Create and maintain Google Docs, Spreadsheets, and Forms to streamline data management and enhance workflow efficiency.

Office Equipment Maintenance Coordination: Coordinate repairs and submit work orders for office equipment to ensure minimal downtime and request necessary software updates. Correspondence Management: Manage and organize Outlook mailboxes to ensure timely communication and efficient workflow.

Administrative Coordinator

Keller Williams The Craig Sachse Team May 2024 - Present Home Showings: Conducted property showings and provided detailed information to potential buyers. Handbook Creation: Developed and maintained the team handbook, ensuring up-to-date procedures and policies. Calendar Management: Managed team calendar, scheduling appointments, meetings, and events. Database Management: Oversee and update the team's database, ensuring accuracy and accessibility of information. Correspondence Handling: Sent out client and team communications, including emails and letters. Document Creation: Created handwritten documents for listings and prepared detailed seller/buyer binders. Expense Tracking: Updated and managed the team’s expense sheet, ensuring accurate financial records. Client Relations: Send gifts to clients, enhancing customer satisfaction and relationship management. Event Attendance: Attended team events, capturing photos and contributing to event coordination and promotion. Client Accounts Coordinator

Executive Jet Support, Fort Lauderdale, FL April 2024 - Present Create and issue invoices for services rendered, ensuring accuracy and timely delivery. Update and maintain the invoice tracking spreadsheet in Google Sheets, monitoring payment statuses and managing records.

Send out professional correspondence to clients addressing inquiries, and providing necessary information related to invoices and services.

Managing the filing system to ensure all invoices are stored accurately. Contract Support Administrator

Sanofi Pasteur, Swiftwater, PA January 2021 - September 2023 Data Management: Utilized MS Excel to input new information into the company's database, ensuring the accuracy and integrity of data before uploading. Employed various data collection methods to research and record data effectively. Documentation: Obtained signatures on financial documents and invoices, managing both internal and external processes. Administrative Support: Assisted staff with clerical and procedural requirements, operated office photocopiers, and handled other administrative tasks.

Event Coordination: Supported setup, agenda preparation, materials printing, and calendar maintenance for programs, meetings, and events.

Communication: Created high-quality internal and external office collateral, including letters, memos, and forms. Performed clerical tasks such as typing, answering phones, and completing forms. Customer Service: Greeted customers and visitors both in person and over the phone, ensuring a welcoming and professional interaction.

Project Management: Maintained project quality with a hands-on management style, overseeing all aspects of project execution.

Team Leadership: Managed, trained, and motivated Contact Administrators, enhancing their knowledge and skills in the Pharmaceutical field.

Correspondence Management: Handled all inbound and outbound correspondence, including faxes, phone calls, and emails. Contract Verification: Reviewed all inbound contracts and service agreements for information accuracy, ensuring compliance and correctness.

Administrative Support Contractor

Software Galaxy Systems, Princeton, NJ April 2019 - January 2021 Managed the signature process for agreements, contracts, and invoices, ensuring timely and accurate completion. Updated customer information to maintain up-to-date business records. Automated client correspondence, record tracking, and data communications to streamline office operations. Responded promptly to emails and phone messages, enhancing service for new and existing clients. Transcribed dictation and handwritten notes into professional reports and correspondence. Organized files, created spreadsheets, faxed reports, and scanned documents for efficient record-keeping. Prepared meeting agendas, provided advance materials, and followed up on action items from team meetings. Provided clerical support to management and employees, assisting with various administrative tasks. Managed physical and digital filing systems, ensuring organized and accessible records for team members. Served as the main point of contact for all outside vendors requiring building access. Developed administrative and logistical reports, creating and maintaining detailed spreadsheets. Distributed incoming mail to appropriate recipients across the office. Maintained positive working relationships with coworkers and management, fostering a collaborative environment. Documentation Specialist

American Building and Maintenance, New York, NY January 2003 - December 2015 Managed specimens for batch release of biopharmaceutical products, ensuring compliance with all procedures. Experienced in GMP environments, adhering to strict regulatory standards. Oversaw chain of custody for batch release samples, including receipt, aliquoting, and distribution (domestic and international).

Utilized LIMS, SAP, and TrackWise to monitor and manage specimens effectively. Monitored and documented temperatures in a regulated environment to ensure sample integrity. Performed miscellaneous tasks as requested by the client company, demonstrating flexibility and adaptability. Assisted with editing quality documents, contributing to the accuracy and clarity of critical documentation. Supported off-site record retention efforts, including data entry into software systems, packing and labeling materials, secondary review and signature, and scheduling pickups. Administrative Assistant

Advanced Cleanroom Microclean (ACM), Santa Ana, CA October 2003 - January 2008 Managed inventory, ensuring accurate tracking and availability of supplies. Assisted in the hiring process by setting up interviews, handling filing and faxing documentation, and scheduling appointments.

Answered phones and ensured messages were directed to the appropriate staff members. Maintained accurate coverage of shifts and managed scheduling to ensure operational efficiency. Managed file systems, ensuring records were organized and easily accessible. Handled payroll responsibilities, including processing and managing employee compensation. Ordered office and crew supplies, ensuring timely procurement and availability. Maintained attendance records, tracking employee attendance and absences. Performed miscellaneous tasks as requested, demonstrating flexibility and a willingness to support various functions. Reference Upon Request.

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