Customer Service Representative
Resume:
Christine Bernier
Vero Beach, FL *****
******************@*****.***
Professional Summary
To Hiring Manager
I'm interested in the position posted on Indeed. I believe my exceptional customer service experience. For the past 10 years I have worked as customer service representative or my position consist providing customer service. I believe with hard working ethic I believe I would be a great candidate for this position. I would be honored to speck to you more about position and how I can be a great addition to the team. Im available any day of week. I can be reach by phone or text. My contact information is above. Thank you for time and have a wonderful day.
Sincerely
Christine Bernier
Authorized to work in the US for any employer
Work Experience
Lyft and Uber Driver
Lyft and Uber Technologies-Orlando, FL
May 2020 to Present
• Pick up and Drop off Passengers to there destination
• Customer service
• Follow GPS
• Pick orders for customers from app and deliver
• Pick up take out food orders from app and deliver
• Pick up packages from customers, stores and deliver Shipt Shopper
Shipt-Orlando, FL
March 2024 to July 2024
• Shop for customers orders through shipt app
• Follow any special request
• Check out and bag orders
• Follow GPS
• Shop multiple orders and deliver in a certain time
• Deliver orders
Tri County Construction
Assistant-Orlando, FL
August 2023 to December 2023
• Help with home renovations
• Painting (exterior and interior)
• Pressure wash
• Stain floors
• Install doorknobs, light switches
• Assist with any other task boss needed help with
• Assist with estimates picking materials, choosing colors and style for flooring,painting and other materials for the remodel
• Assist with tile installation for flooring,wall and backsplash
• Assist with wood installations
• Assist with carpet installation
Shipping Clerk/Order Picker
United World Socce-Orlando, FL
July 2019 to December 2020
• Print Comp
• Pick orders
• Press logos and numbers on jerseys and other custom appeal
• Quality control / check picked items are corrected
• Box,pack, tape and label orders for shipment
• Ship station software to for ship labels
• Assist order departments when needed
• Monthly inventory
• Check in shipments count and stock
Customer Service Representative
REDI CARPET-Orlando, FL
December 2018 to May 2019
• Answer telephone calls
• Type work orders and allocate inventory
• Constant communication installation managers and salespersons
• Enter floor plans, pricing, and other customer information for new and existing accounts
• Assist with processing credit card sales
• Research warranty claims
• Allocate samples
• Call-in deliveries
• Assist with various tasks as requested by superviso Car Transporter
Second Chance Transport-Orlando, FL
July 2018 to September 2018
• Pick up and drop off cars
• Transport cars from Dealerships and Auctions from Florida to Georgia
• Day and Overnight transporting
• Drive safe
• Follow GPS
Office Manager
A&C Painting and Home Renovations-Winter Garden, FL January 2012 to July 2018
• Schedule appointments for estimates, repairs and installations,
• invoice customers
• Fax purchase orders
• Quick books
• Banking deposits and other bank needs
• Pay roll,
• Pick flooring, paint, cabinets Samples for customers estimates
• Order Materials and supplies
• Accounts payable and receivable
• Process credit card payments
• Property management accounts for realtors (repairs move in and move out list) 150 homes
• Assist customers with picking out material for flooring and other jobs (type of flooring,color and style) Customer Service Representative
Best Dry Cleaners-Orlando, FL
September 2011 to December 2012
• Opening and closing the store
• greeting customers
• answering phones
• Put garments in the system to be cleaned
• Bar code garments with description and enter it in our database,
• When clothing arrive from warehouse scam them into system, put orders together by customer, put them on racks by alphabetical order.
• Cash customers out (use of cash register and credit machine)
• End of the day cash out cash register And credit card machine and do bank drop Office Assistant
The Bernier Group/Cypress Financial-Winter Garden, FL May 2009 to August 2011
• Answer phones
• File
• Print and fax
• Bank (account payable)
• Assist with errands
• Book flights,hotels and car rental for out of town appointments
• Open mail and sort
• Greet customers
• Housekeeping
President/manager
Central Flooring Inc-Winter Garden, FL
July 2002 to April 2009
• Manager
• Open and close
• Sales of flooring
• Assist customers with(flooring,style,color and type)
• Place orders
• Quick books
• Banking
• Invoice customers
• Accounts payable and receivable
• Order samples
• Payroll
• Schedule estimates and job
• Train new employees
Education
Technical school in Office automation
Westside Tech - Winter Garden, FL
September 1994 to April 1995
High school diploma
Dr. Phillips High School - Orlando, FL
August 1991 to May 1994
Skills
• Communication skills
• Clerical experience
• .Microsoft word
• Purchasing
• Supervising experience
• Retail sales
• Quality control
• Shipping
• Office Management
• Driving
• Filing
• Accounts Payable
• Personal Assistant Experience
• Wireless sales
• Customer service
• Accounting
• Continuous improvement
• Guest services
• Construction
• Management
• Pricing
• Construction Estimating
• Computer skills
• Quick books
• Payroll
• Store management
• Food service
• Property Management
• Leadership
• Excel
• Warehouse Associate
• Cash register
• 10 key calculator (10+ years)
• Serving
• Inventory management
• Cash handling
• Merchandising
• Hospitality
• Marketing
• Outlook
• Restaurant experience
• & Power Point) and 45 WPM
• QuickBooks
• Sales
• Packing
• Front desk
• Accounts Receivable
• Shift management
Certifications and Licenses
Driver's License
Contact this candidate