Customer Service Social Media
Resume:
Hollie Fiedler
Kansas City, MO *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Recruiter
Krucial Rapid Response-Overland Park, KS
November 2020 to Present
• Healthcare Recruiter
• Responsible for Nursing/allied and non-clinical recruitment
• Contact online applicants
• Send text broadcasts daily about new job openings
• Prescreen/interview candidates
• Collect credentials and compliance requirements
• Verify medical licenses
• Reference checks
• Present candidates to account managers to be submitted to the hiring managers
• Call candidates from internal system for availability for travel contracts
• Sourcing new candidates through use of social media job posts Sales Quoting Associate
US Foods-Plymouth, MN
April 2019 to November 2019
Responsibilities
Prepare sales and freight quotes. Communicated with customers and vendors through calls, emails, and chats.
Senior Customer Service Representative - Financial Services United Health Group-Duluth, MN
November 2016 to March 2019
Answer phone calls and questions about participant’s financial accounts under Optum Bank. Respond to emails. Assisted members with HSA, FSA, HRA, Investments, and other financial accounts. Direct Support Staff
Heartland Homes-Duluth, MN
April 2016 to January 2018
Responsibilities
Work with Clients, take them to appointments and outings. Overnight Staff
Tradewinds Residence-Superior, WI
June 2016 to November 2016
Responsibilities
Overnight care of clients.
Front Desk/Housekeeper
Econo Lodge
July 2012 to November 2014
Education
Associates Degree in Early Childhood Education
University Wisconsin Superior - Superior, WI
September 2011 to January 2014
Skills
• Negotiation
• Sales
• Customer Service
• Microsoft Excel
• Call
Center
• Communication skills
• Computer skills
• Recruiting
• CNA
• Type 60 Wpm
• CSR
• Customer Care
• Customer service
• Customer Support
• Time management
• Microsoft Office
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