Ketki Hiray
Professional Summary:
Human Resources Management experience with 5+ years broad based and progressively responsible work experience into management and Human Resources. Proven ability to work with senior management team to integrate human resource function. Experience in department start-ups, high growth operations and restructuring. Strategic Methods in Problem Solving.
Work Experience:
Standard Home Care, Inc.- HR-Manager.
Bloomingdale, IL(USA)-12/04/2023 - 02/15/2024.
●Ensuring employees follow all policies and procedures.
●Suggesting changes in policies and procedures based on employee and company needs.
●Supervising all HR activities, communication, report, request and documents created and received by the team.
●Overseeing exit interview and procedures.
●Taking care of the offer letter, interview process.
●Handling employee grievances.
●Taking care of the employment background verification process.
●Performance review.
●Managing internal hiring processes, including job positions till closing up offer letters.
● HR Administrators work as well by maintaining personal file records, information, and benefit enrollment process.
●Overseeing, maintaining ordering, organizing, and maintaining inventory of office supplies equipment and stationery.
●Employee engagement activities, such as recognition programs, team building activities.
Myriad Technical Services - Sr.HR and Recruiting Associate
Naperville, IL(USA)- 02/2021 - 01/2023.
●Responsible for full life cycle recruiting for assigned clients IT, non-IT and Engineering Industries requisitions.
●Extensive use of Boolean search for sourcing candidates - LinkedIn, Google, Monster, Dice, indeed etc.
●Manage candidate data in the applicant tracking systems (ATS).
● Manage client information in vendor Management System (VMS)
●Build and maintain a great relation with potential candidates and contracted employees.
●Coordinate Interview between hiring managers and candidates.
●Promoted to HR Accounts Manager after two months of working.
●Ensuring my team worked properly on client's requirements properly.
●Maintain effective communication with the client to ensure the highest quality of service.
●Collected feedback after the final round interview and put together a comprehensive compensation package for prospective hires.
●Manage all aspects of onboarding joining formalities.
●Administered companywide compensations and benefit plans.
●Assisted with benefits administration including Cobra reporting, leave administration.
●Collaborated with leadership on recruitment strategies development plans, performance management and employee engagement to improve retention process.
●Assisted managers in determining training needs and finding the best solution to meet those needs.
Few of the requirement that I have successfully sourced and filled are as follows:
IT Positions and Non IT position:
●Solution Architect
●IT Project Manager
●Data Migration Analyst III
●.net Developer
●Java Developer
●IT Business Analyst
●Scrum Master
●Azure Cloud Engineer
●AWS Cloud Engineer
●Release Manager (Safe)
●Project Manager (AWS/ Azure)
●Engineering Position:
●Electrical Engineer
●Field Engineer
●Civil Engineer
●Utility Project Manager
Universal metro Asian services - HR-Coordinator.
Roselle -IL (USA) 10/2020 - 01/2021
●Managed inhouse recruitments.
●Co-ordinated with different location HR queries
●Processed new enrollment,maintenance and termination of employees on portal
●Took care of unemployment claim on daily basis on personal planner portal
●Taking care of exist interview process.
●Completed training on Paylocity portal.
●Updating HR files
●Handled onboarding process (W2, I-9 form)
●Coordinating with the accounts department.
Ashore Systems Pvt Ltd - HR- Executive
Pune – India. 03/2010 - 01/2012
●Managed major responsibilities towards software recruitments end to end.
●Planning and structuring of job advertisements on job portal
●Interacting with the delivery team on regular basis and prioritizing requirements as per the billable effective dates
●Handle various types of vendors.
●Worked closely towards open-source requirements like PHP, Flash, Web Designing, Project manager, Business Development Manager, Team Leader towards recruitments.
●Managed HR Interview process, which involved joining formalities, exit Interview, Induction program.
●Handled various type of grievance which are related towards salary and policies and code of conduct by the employees
●Conducting employee communication sessions for employees across various profiles
●Driving the successful execution of training programmers by sensitizing employees and reporting managers to ensure their adequate participation.
●Worked on applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits
●Organized various types of employee engagement activities like Birth Day celebrations, games session and annual day and arrange external faculty for leadership skill sessions
●Worked on attendance and leave management process and assisted for payroll process within the organization
●Good exposure on campus recruitment drives
●Manages new employee relocation by determining new employees.
●Requirements, arranging temporary housing.
●Handled insurance administration, by Assisting in submission and follow up for insurance claims.
Senate Technology Pvt Ltd - Recruitment –HR Executive.
Pune – India. 07/2008 - 01/2009
●Managed Major responsibilities towards Software recruitments end to end.
●Co-coordinating with the technology head towards various requirements, which are related towards project need.
●Worked closely towards open-source requirements like PHP, Perl, Flex etc
●Collaborated closely with the technical team for short listing the profiles and closing the requirements.
●Handled HR Interview process, which involved joining formalities exist Interview, Induction program
●Managed various in-house refreshment activities towards festival related occasions.
●Also managed various grievance, which are related towards salary, leave applications etc
●Handle front office which would include greeting guests, answering phones, handling company inquiries, sorting and distributing mail
●Assisting with ordering office supply orders
●Setting up the meeting room, tracking daily tasks and notes in an excel database.
STP Global Solutions Pvt. Ltd - Hr –Executive.
Pune -India. 04/2008 – 06/2008
●Responsible for end-to-end recruitment
●Co-coordinating with Head of departments for understanding the workforce requirements.
●Scrutinizing the profiles from various portals like aukri.com, times.com, monster jobs etc
●Co-coordinating with technical team for short listing the profiles
●Co-coordinating with technical team and candidates for the Interview process
●Conducting initial hr interview rounds
Outreach Consultants Pvt. Ltd – Associate Recruiter.
Pune – India. 11/2006 - 04/2008
●Coordinating between the client and organization for the resourcing requirements
●Preliminary HR interviews to judge the suitability of the candidate as per the client requirements.
●Search potential candidates through job portals, references, advertisements, and own database.
●Handled & Coordinated requirements of HR-Generalist/Recruitment [Executive, AM, Manager, AVP,VP] Quality [six sigma, black belt, ISO etc.], Executives-AM-Manager-AVP-VP-Operations (Collections, Quality Assurance, Back-end, Voice & Data, Service Delivery Manager (SDM- Maintaining the MIS of the list of candidates/profiles selected or declined to have the proper track record of the feedback/remarks given by the client (Tracking sheet/Tracker)
●Coordination between the selected candidate(s) and the client for the offer letters, appointment letters, reference check and other joining formalities, making understand the candidate with the company policies, terms & conditions of services, commitment, remunerations, promotions and career planning system
●Continuous follow-up with the candidate and the client for the schedules, information, and other related queries
Achievements:
●Successfully revised & implemented company policy on HR related issues.
●Reduced the number of grievances effectively.
●Prepared Annual calendar.
●Controlled Attrition rate.
●Organizing events and other activities has been appreciated by Senior Management.
●Successfully filled the position within a time duration period.
●Successfully completed a backlog of unemployment claims within the time limit in the Illinois state government portal.
*****.*@*****.***
Naperville, IL (USA)- 60653
Skills:
●MS Office (PowerPoint, Excel, Word), Outlook, Teams, Zoom Meeting, Paylocity (HR)
●Time Management.
●Recruitment /Retention Strategies.
●Job Analysis
●Interviewing
●Prioritization and Planning.
●Performance Management.
●Administration Communication.
●Front Office
●Typing Skill
●Employee Relations
●Customer Care
●Onboarding
●Negotiations
●Proficient in Team Building
●Talent management
●Supply chain management.
●Cultural management expertise.
Education:
B. Com – Bachelor’s in Commerce from Agra University-2006, Agra – India.
MBA- Master’s in Human Resource Management from Madurai Kamraj University-2008
Madurai, Tamil Nadu - India.
Personal Information:
Date of Birth: Oct 1983
Languages Known: English, Hindi.
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