Security Analyst Information

Luis A. Rodriguez, ASA, CSM

**** **** ******* *****, *******, MD 21113

Email: *********.*.****@*****.***

Phone: 202-***-****

PROFESSIONAL PROFILE

Results-focused and ethical Senior Business Systems Analyst and Certified Network Appraiser with over twenty years of leading-edge research, financial, and IT management experience. Offer credentials in developing and operating economic modeling to support short- and long-term strategic planning. Well-versed in projects relating to the Agile framework, waterfall, enterprise resource planning, machinery and technical specialties appraisals, research/development, budgeting/financial operations, benchmark reporting, and technology implementation. Proven success in multiple industries, including information technology, telecommunications, and finance.

WORK EXPERIENCE

OPTiMO-IT, Remote

Business Systems Analyst III (January 2022 – Present)

Responsibilities Include:

Collaborate directly with the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA) teams within an Agile framework to discover and document business, process, and functional requirements on design-driven initiatives.

Research and document personas, journey maps, and critical business objectives through scrum accountabilities.

Perform research and user testing through all project phases, including discovery, design, development, and post-implementation.

Prepare and deliver concise, targeted presentations communicating research and user testing findings to client stakeholders to drive decisions.

Document detailed requirements to enable technical delivery, ensuring requirements are decomposed into actionable tasks for the development team to deliver against.

Collaborate with key CISA stakeholders (e.g., Client business owners and SMEs, partners, project managers, designers, developers, QA team, etc.) to ensure the solution meets all requirements and acceptance criteria.

Work closely with the Quality Assurance team during the requirements gathering phase to ensure testing strategies and plans meet requirements and work closely with designers to understand requirements and system functionality.

Review, identify, and analyze business needs through Salesforce and new requirements as part of an Agile incremental and iterative process, working with the project manager and development teams to assess the impact.

CostQuest Associates, Remote

Senior Analyst of Economic Modeling & Ad Valorem Tax (March 2010 – January 2022)

Responsibilities Include:

Appraisals - Researched market and tax data and prepared value workups based on income, cost, market, and equity approaches to value. Accurately prepared business valuations and property tax returns of the client’s personal property. Complied with all applicable USPAP laws and statutes. Supported valuations and compliance with accurate source data.

Compliance - Worked closely with third-party outsourcing vendors to ensure all information was received accurately and timely, tax returns were correctly filed, and payments were made timely.

Modeling - Assisted in developing (and sometimes creating) stochastic and quantitative economic models through SQL queries working with terabytes of data with extensive scenario-driven analysis to assess the impact of potential outcomes for given situations.

Reporting - Prepared written materials, including (1) drafting and editing of significant industry financial benchmarking reports, (2) client-specific cost analysis, briefing papers, and white papers used with regulatory, legislative, and administration contacts, (3) background papers, including M&A reports for use with clients, stakeholders, and media contacts.

Executive - Worked with CostQuest executive personnel via Salesforce to advance business objectives and interests, including conducting research and financial analysis for staff and clientele.

Regulatory- Analyzed and presented the economic implications of telecommunication-oriented legislative and regulatory changes. Worked with clients, editors, analysts, and all other interested parties to generate industry and business-specific content as needed.

Existing Products (Models)—I worked with, maintained, and analyzed the existing CostQuest Associate family of networking costing tools, including CostPro, CostPro Wireless, etc.

Euclid Technology, Bethesda, MD

Senior Business Systems Analyst (December 2007– March 2010)

Responsibilities Included:

Consulting - Collaborated closely with clients to understand their business environment, define research-oriented processes, and translate them into software system requirements.

Implementation – Participated in the software implementation process, including research-oriented design and testing of software to ensure compliance with system requirements.

Conversion – Developed conversion plans and converted data via SQL queries, authored reports using report writer, and prepared and conducted client system training.

Writing – Wrote technical documents, including user manuals, how-to guides, business systems evaluations, and development plans.

Ciena Capital – Formally Business Loan Express, LLC (BLX), Washington, DC

Director of Research for Portfolio Surveillance (January 2006 – December 2007)

Responsibilities Included:

Portfolio Management – Developed and operated the complex production and financial modeling needed for analyzing a 4.2-billion-dollar portfolio.

Executive – Collaborated with BLX’s Senior Vice President for Portfolio Surveillance and the Executive Credit Committee in analyzing micro and macro-economic data on specific industries and writing in-depth industry reports.

SBA Lending - Provided authoritative information and analysis on the economic implications of proposed policies, legislation, and initiatives that directly or indirectly affect the participation of small businesses in SBA programs.

Cellular Telecommunications & Internet Association (CTIA), Washington, DC

Manager of Policy & Research (January 2002 – January 2006)

Responsibilities included:

Executive - Worked with CTIA’s Senior Vice President for Policy and Research and Director of Economic Analysis to advance CTIA’s public policy objectives and interests, including conducting research and financial analysis on behalf of CTIA staff and members of 500+ telecommunication companies.

Reporting - Prepared written materials, including (1) drafting and editing of significant industry financial benchmarking reports (e.g., CTIA’s Wireless Industry Indices report & Small Operators in the Marketplace Report), (2) lobbying materials, briefing papers, and white papers used with regulatory, legislative and administration contacts, (3) background papers, including M&A reports for use with members, stakeholders, and media contacts.

Consulting - Functioned as liaison with third-party consultants related to CTIA’s semi-annual wireless industry survey, wireless data services survey, and issue-specific surveys (e.g., for Calling Party Pays or other topical focus groups)

Budgeting – Aided senior vice president in reconciling departmental budgeting and was responsible for drafting the budgeting analysis for future fiscal years.

Market Research -Assisted with questionnaire & survey development, performing verification/checking of data and links, entering/manipulating data, participating in client communications, and drafting report shells, report plans, and project abstracts.

Membership Manager (September 1998-January 2002)

Responsibilities included:

Membership Services - Marketing of new members, primary contact for business relations between members and the association, compiled and distributed new membership materials.

Database Implementation – Assisted in developing and implementing SQL maintenance and administrative procedures, including robust backup routines of the new central association database, Member Service Action System.

Membership Financial Analysis – Was responsible for the budget analysis of future departmental marketing campaigns and reconciliation of ad hoc marketing projects.

Membership Inquiries - Provided prompt and accurate responses and information to individuals and entities interested in association membership, policies, and regulations.

Database Maintenance - Updated and maintained member and non-member records within the database. (10,000+ records).

EDUCATION

The University of Maryland, College Park (September 2005 – May 2008)

Dual MBA & Master of Science & Technology Management

The University of Maryland, College Park (September 1999 - May 2003)

Bachelor of Arts

Major: Business Management and Information Systems

Minor: Finance

SPECIAL SKILLS

Bilingual; Fluent reading, writing, and translations of Spanish/English.

Certified ScrumMaster from the Scrum Alliance. Proficient with Agile/Scrum Framework.

PL-900: Microsoft Power Platform Fundamentals Certification

Accredited Senior Appraisers of Machinery & Technical Specialties/Machinery & Equipment of the American Society of Appraisers (ASA)

Proficiency in business analysis tools such as JIRA, SharePoint, and Rally.

Proficient with Windows 11, Windows 365, Microsoft Office 365 (Word, Excel, Access, Outlook, PowerPoint, Teams, Visio, Project), Microsoft SQL Server Management Studio, and SharePoint.

Familiar with Salesforce, NetSuite, Peachtree, Quickens, and QuickBooks programs.

Familiar with HTML, XHTML, SQL, ASP, ASP.Net, AJAX, ColdFusion.

Familiar with Tableau, Cognos, and Python integrated with AWS for Big Data projects.

Familiar with Geographic Information Systems (GIS) software ArcGIS and ESRI.

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